Being able to get what you want to repurchase everytime you return Staffs ability to always make each and every customer feel important regardless of amount spent It provides the whole customer exp... See more
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Company details
- #2 of 27 best companies in Women's Clothing Store
- #4 of 42 best companies in Clothing Store
Information provided by various external sources
Kitten D’Amour create beautiful, feminine clothing, and accessories using the highest quality, ethically sourced fabrics, every Kitten D’Amour creation is lovingly designed in Australia.
Contact info
Brisbane, Australia
- online@kittendamour.com
- www.kittendamour.com
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Replied to 85% of negative reviews
Typically replies within 2 weeks
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Don't go to Parramatta..
Don't go to Parramatta..
Never walking in there again.. I have been a long term VIK at Castle Hill, now its closed sadly but after my experience in store at Parramatta they have lost me. Not only was the one staff member way too pushy and wanting to know what I was purchasing? ( who does that? ) She completely ignored all phone calls even though i was only one in store, I know i tried several times to ring ahead with no answer. Please learn how to read your customers and back off from the heavy duty sales pitch and let me change in peace. Finally another staff member arrived that seemed a little more intuitive as to allow space but still be helpful. But wait, what a huge assumption I made. I left that store after getting my purchases as fast as could. She had the hide to imply I had stolen my cardigan from them!!! Are you kidding, pay attention, not only did I walk in with it on, and accessorised to match, the cardigan was clearly hanging over my handbag, not concealed. Then all I got was " I had to check" but your other staff member did not say a word when she knew .. tears, embarrassed, on the way to my car, just the mere thought of that implication.. done forever with Parramatta after the disgusting incident last year when they opened.. I will not be doing 3rd times a charm

Reply from Kitten D'Amour
Beautiful packaging.
Beautiful packaging.. easy collection from post office. Lovely service and great handbag. Very satisfying purchase.

Reply from Kitten D'Amour
I felt the staff member was pushy and…
I felt the staff member was pushy and made me feel like I couldn't return the garment even if it was an ill fit. She was slightly smug and disrespectful when I approached her.
I wouldn't buy from this store (Doncaster) again as the subtext of the exchange was that the fashion is only for 'young girls', even though I had bought clothes from this store before.

Reply from Kitten D'Amour
✨ Timeless Elegance and Exceptional Service ✨
From the moment you approach Kitten D'Amour, you're welcomed by the most beautiful and enchanting aroma — Westfield Marion Kitten's signature scent, which instantly sets the tone for a truly special experience.
Stepping inside is like entering a world of timeless elegance. Every detail reflects exceptional quality, beauty, and sophistication, creating a shopping experience that feels both luxurious and unforgettable.
What truly sets Kitten apart, however, is the outstanding customer service. The girls are always so warm, genuine, and attentive, taking the time to help you find the perfect outfit and making you feel valued every step of the way.
Shopping at Kitten D'Amour is always an absolute delight and a pleasure I look forward to every time. 💜

Reply from Kitten D'Amour
My personal experience in store at…
My personal experience in store at Pacific Fair has always been fun. The staff is friendly,helpful,and approachable.

Reply from Kitten D'Amour
The service was excellent and the store…
The service was excellent and the store fronts are beautiful. I always feel very special.

Reply from Kitten D'Amour
Delightful clothes, staff, and store
I always make an effort to shop here when I can. Kitten D’Amour always provides high quality clothes that look and feel beautiful; the staff are incredibly kind and helpful, and always take the time to ensure how have a positive shopping experience; and the store itself is just gorgeous.
A special mention to Alice, who helped me in store today and really went the extra mile to make sure I could purchase the accessory I wanted. Thank you for your help and your kindness; a perfect representation of my experience with Kitten D’Amour.

Reply from Kitten D'Amour
Lace blouse
I was really satisfied with my beautiful lace top. It is finished off to a high standard.
The service was prompt and packed beautifully.💝

Reply from Kitten D'Amour
Staff were fantastic
Staff were fantastic, helpful and professional.
Clothing with just a little difference, very classy. Just love my choices.
The capacity to buy natural fibres was amazing. Just can’t go wrong

Reply from Kitten D'Amour
You have the most beautiful clothes and…
You have the most beautiful clothes and all the staff are always so super ftiendly can I make a suggestion you start a dog range I have a cavalier and would love to dress him up like a little prince I always bring him into the store with me too and the staff melt when they see him 💞💞💞

Reply from Kitten D'Amour
Always love my Kitten dresses and love…
Always love my Kitten dresses and love the comments when I wear them :)

Reply from Kitten D'Amour
I love my Kitten dresses
I love my Kitten dresses and accessories! I have never had a bad experience at any Kitten D’Amour store, the staff are absolutely 💯 the best. Only 1 complaint Kitten D’Amour need to order more size 7 shoes they are sold out too fast 😢

Reply from Kitten D'Amour
Beautiful shopping experience
Beautiful shop, amazing range, professional and friendly staff

Reply from Kitten D'Amour
Wonderfully whimsy & golden era charm.
Wonderfully whimsy & golden era charm.
Kittens are so helpful, even testing the " room fragrance " until I found just the right aroma.💐
Charismatic Kittens making for an insightful experience.
Always come away with a gorgeous store bag of treasures.
Just love the experience.
X 🩵🩷🎀🩷🩵x

Reply from Kitten D'Amour
I was very fortunate and had a lovely…
I was very fortunate and had a lovely sales assistant who was very helpful with my purchase as I was purchasing for my niece and needed some advice

Reply from Kitten D'Amour

Reply from Kitten D'Amour
Makes you happy
The staff are so very nice The clothes are beautiful and it's just a lovely place to go especially when you're feeling down because it makes you happy

Reply from Kitten D'Amour
Customer service is always great at any…
Customer service is always great at any Kitten store I visit. Shopped recently at Carindale due to them closing on June 7 and the team were so helpful finding sizes and accessories. Oh, I also love the clothes. Keep up the good work. Also, I know you that you shut the Indooroopilly store so hoping you may reconsider opening there again at some point in time.

Reply from Kitten D'Amour
I love Kitten D’Amour!
Kitten D’Amour clothing is gorgeous and the quality is outstanding. The attention to detail in every piece makes it so special and sought after. I have always received exceptional service in store and online.

Reply from Kitten D'Amour
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