Kingbolen Electrics Technology Reviews 20

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.9

Poor

TrustScore 2 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware of attempted fraud! Stay away!!!

It's obvious the seller is trying to get money without sending the goods. I bought a diagnostic device and paid with PayPal. I received the order confirmation. However, since they received my money, there's been no further communication. I waited the 3-7 day delivery time stated in the order confirmation and then activated PayPal Buyer Protection. Only after this was activated the item was shipped. Without PayPal, my money would probably have been lost. Don't buy from kingbolentool.com or kingbolen.com!

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Kingbolen - false information and no resolution

I purchased a Launch Creader Elite from Kingbolen. They assured me via email that it will display auto trans temp for my Toyota Fortuner. It does not. I emailed them many times to get a refund and they just gave me the run around and after a while, simply did not respond to my emails. I do not trust this company and will never use them again. A waste of money and time.

10 November 2025
Unprompted review
Rated 2 out of 5 stars

Great for the first year

Great for the first year, subscription ran out after 12 months for paid $60 to renew for another 12 months. Worked fine for 5 months into the new subscription and suddenly stopped, wouldn't let me do anything, say that my subscription had expired and I needed to pay $129 PER BRAND, per year to get it working again!! I emailled them 5 times, tried to call them (contact number does not ring out), tried to message them on Whatsapp and Facebook, total radio silence, nothing!!

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Day 1 with 2 new Kingbolen products

Day 1 with 2 new Kingbolen products, both have error messages and can't even register the item for it to work. I emailed them and with BS back and forth "check your time zone" etc 30 days expired and I can't return them for a refund. They game you to spend 30 days! DO NOT BUY THESE SCANNERS!. They want me to send them back for a repair. All emails come from China.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

I regret to this

I purchased Kingbolen from its official website. I contacted them before purchasing it, and they responded within 30 minutes to answer my question. I bought it, but I couldn't find what was advertised. It is not working for me, particularly the diesel-related features. I'm having trouble contacting the Kingbolen official. I sent seven emails with no responses. I tried a variety of contacts to figure it out, but it was a complete waste of time. The OBD2 scanner did not help at all. Really terrible. Please conduct a search before making a purchase.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Horrible support and product.

Their software is bugged. When you use it to write the parameter you will ended up getting a reset and lose your previous setting and also quite abit of technical fault and bug. When i contacted them for help they choose to turn into a blind eye completely ignoring my questions. It appear they only reply your question before you purchase the product but after purchasing i can only say goodluck to you.

16 February 2025
Unprompted review
Rated 1 out of 5 stars

do not buy from this company,they do…

do not buy from this company,they do not care once they have your money.i purchased a Kingbolen K10,i found it not able to carryout a simple function that other cheaper diagnostic scanners could do.when i contaced kingbolen i received no help what so ever for the sales manager and when i said i wanted to return it as it was not suitable he informed me that i could not return it as i had it for more than 30 days.what a waste of money,again do not buy from this company.

21 August 2024
Unprompted review
Rated 1 out of 5 stars

Well this company is greedy and doesn't…

Well this company is greedy and doesn't put the customer first! They sent me a defective product and instead of replacing it they told me i could have $30 off a $300 product if I wished to purchase a new one! Don't buy anything kingbolen

9 January 2024
Unprompted review
Rated 1 out of 5 stars

KINGBOLEN Online Store is low grade and…


KINGBOLEN Online Store is low grade and insulting to me, they try bribing me on a honest feed back left on my transaction on e-bay. their most concern was to remove my feed back not the issue at hand which was a defective connection cable after I found the problem they wanted me do video's etc. Terrible experience with
KINGBOLEN Online Store!!

26 February 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company

Don't buy from this company! I had a dysfunctional Bluetooth module for a $500 scan tool and they wouldn't send me a new one! They were sending me in circles making me take video and pictures and upload and send them and then telling me they had to clear it with corporate now they want me to spend $170. To buy one retail at most they could offer me a $ 30 Coupon OFF THE PART ONLY. I MEAN THIS IS A MULTI MILLIONBIF NOT BILLION DOLLAR COMPANY AND THIS IS HOW THEY TREAT SOMEBODY WHO SPENDS THAT MUCH MONEY ON ONE OF THEIR MID LEVEL DEVICES? I'm SPREADING THE WORD IF YOU have EVER BEEN WRONGED BY THIS COMPANY get in TOUCH WITH ME AND WE CAN spread THE WORD! #DONOTBUYKINGBOLENLAUNCHXTOOL

8 February 2024
Unprompted review
Rated 1 out of 5 stars

K10 failure

Bought the k10. Worked for 6 months now screen doesn't turn on. Company doesn't want to respond or reply to me. Avoid at all costs buy autel or launch instead trust me. The k7 doesn't reset service lights at all as well

27 November 2023
Unprompted review
Show reviews in all languages. (20 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look