King Colis Reviews 

1,959
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolute tat. And a lot of the parcels were from EVRi and you can even see some return addresses on the parcels. It's all rubbish. Replacement plumbing parts, Shein and Temu garbage, really cheap rubb... See more

Company replied

Rated 5 out of 5 stars

The guard was a very good guard and was very respectful and helpful thank you hopefully youse come back again ✌️manager was extremely friendly

Company replied

Rated 5 out of 5 stars

Bilal has been phenomenal, I bought something that was broken and the lads let me take something else. Top service!

Company replied

Rated 5 out of 5 stars

I visited Ostrava Nova Karolina. The organisation is on great level, long lines, but its acceptable because its big trending thing. You can find really funny things in the packages. I wouldnt rather t... See more

Company details

Written by the company

Chez King Colis, nous adorons vous surprendre et vous aider à faire de bonnes affaires. C’est pourquoi nous récupérons les colis perdus du e-commerce et vous les proposons à des prix très avantageux sur notre site internet, ou bien dans nos différents pop-up stores. Nous vendons nos colis dans l’état exact où nous les avons reçu et personne ne connaît leur contenu. Smartphones ? Bijoux ? Vêtements ? Chaussures ? Sacs à main ? Gadgets ? Jeux Vidéos ? Objets de collection ? En achetant des colis perdus, vous ne savez jamais ce que vous allez recevoir : chaque ouverture est une nouvelle aventure ! ​ Vous voulez vivre une vraie chasse aux trésors ? Commandez dès maintenant nos colis perdus en ligne ou bien rendez-vous dans nos différents points de vente éphémères.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,959)

582 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

KING COLIS is a SCAM. The items are not worth the price, and you can’t do much once you agree to their terms. Avoid wasting your money—don’t buy from them!

Thanks for your auto reply. In your language it’s called as unique experience. From customer perspective it’s called as scam.

16 March 2025
Unprompted review
King Colis logo

Reply from King Colis

Hello,

Our goal is to give a second chance to unclaimed packages, not to deceive anyone.

As you can see on social media and our website, many customers across Europe have made incredible discoveries. Some customers are luckier than others, and that's part of the concept — it's above all a unique shopping experience.

Best regards,
The King Colis Team

Rated 4 out of 5 stars

I am sorry I do not speak French, surprisebox 3 kg

I am sorry I do not speak French.

I was at the one time sale in Zoetermeer, The Netherlands. I bought a surprisebox of 3 kg for € 47,-. It can be a hit or miss but for me there was it was a hit because of the 6 items there was one item I could really really use, a leg massager/air pressure. I tried it and it worked. That item costs about € 200,-. The other 5 items not so much, so that is why I give it 4 out of 5 stars.

So thank you for coming to Zoetermeer. Maybe we'll see eachother again. Bye bye and good luck!

1 February 2025
Unprompted review
King Colis logo

Reply from King Colis

Hello,

Thank you so much for your feedback! We are delighted to hear that your surprise box was a great experience for you and that you found an item worth much more than what you paid. That's exactly the excitement of mystery boxes – you never know what you’ll get!

We appreciate your honesty in mentioning that not everything was useful to you, but we’re happy that the leg massager was a fantastic find!

Thank you for visiting us in Zoetermeer – we hope to see you again at a future event. Wishing you all the best!

Best regards,
The King-Colis Team

Rated 5 out of 5 stars

Very good service!

Very good service!

31 January 2025
Unprompted review
King Colis logo

Reply from King Colis

Hello,
Thank you for your kind words! We always strive to provide the best service possible. 😊
Best regards,
The King-Colis Team

Rated 1 out of 5 stars

It's a scam

It's a scam! When you try to look on the sticker on envelopes mostly you can see that package came from Hong Kong. Inside cheapest, useless things straight from TEMU or other site looks that. Amazon packages (which were more expensive) packed in envelope 'secret bag',so they're packing it themselves and know exactly what they're selling. I bought 4 packages by King Colis in Zoetermeer. For €24 I got tiny Santa Claus, very poor quality t-shirt, something what I think supposed to be a sweater,but it's piece of something. And tiny car heater (???). I think that those envelopes and extra cardboards inside are heavier than what is inside. So great businesses to scam people King Colis! I think it's illegal to lie to people that they're buying lost packages, when they're actually buying cheapest things from China what you wrapped in shipment envelopes...

29 January 2025
Unprompted review
King Colis logo

Reply from King Colis

Hello,

We are sorry to hear that your experience with King-Colis did not meet your expectations. However, we would like to clarify some points.

The packages we sell come from unclaimed shipments and surplus inventory. We do not sort or select the contents, and we do not repackage the parcels to alter their contents. It is true that some products originate from Asia, as a large part of global trade sources goods from China today.

We understand that the experience of buying mystery parcels can be unpredictable, and we are completely transparent about this: some customers find valuable items, while others receive more common products. This is part of the concept.

If you have any concerns or would like to discuss your experience further, please feel free to contact us directly. We always listen to our customers in order to continuously improve our service.

Best regards,
The King-Colis Team

Rated 5 out of 5 stars

Very exciting

We haven’t opened the package, but it is very exciting

30 January 2025
Unprompted review
King Colis logo

Reply from King Colis

Hello,
Thank you for your feedback! We’re happy you had a positive experience.
Best regards,
The King-Colis Team

Rated 5 out of 5 stars

It is good store

29 January 2025
Unprompted review
King Colis logo

Reply from King Colis

Hello,
Thank you for your feedback! We’re happy you had a positive experience.
Best regards,
The King-Colis Team

Rated 5 out of 5 stars

I was lucky to find some great things…

I was lucky to find some great things at King Colis, and I really appreciated the warm welcome and kindness of the team in Aarhus. It's a great concept! Of course, everyone has their own preferences, but I found the employees to be very professional and straightforward. A great experience

19 December 2024
Unprompted review
King Colis logo

Reply from King Colis

Hello,
Thank you for your kind words! We’re thrilled that you had a great experience and felt welcomed by our team. Your support means a lot to us!
Best regards,
The King-Colis Team

Rated 4 out of 5 stars

More value

Quick delivery
Had more value in my box than the price that I've paid for sure.
Now let's confirm by selling !

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Nice experience

Once again, King Colis has provided me with some wonderful surprises. A connected watch and a perfume for my wife. God save the King!

22 January 2025
Unprompted review
King Colis logo

Reply from King Colis

Hello,

Thank you for your feedback! We appreciate you taking the time to share your experience. 😊

Best regards,
The King-Colis Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look