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Kiikio Reviews 

415
•
TrustScore 4 out of 5

4.1

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting the beautiful materials, good fit, and unique designs that often exceed expectations. Many consumers highlight the exceptional customer service, describing the team as helpful, responsive, and quick to resolve issues, providing a pleasant and efficient experience. However, some customers also noted concerns regarding delivery and order fulfillment. A few people experienced longer shipping times than expected, while others reported issues with orders not arriving or difficulties in receiving refunds. Additionally, some reviewers were not happy with the product quality, mentioning that items received did not match descriptions or appeared to be of cheaper material than anticipated.

What people talk about most

Product

Consumers find product quality to be generally positive, with many praising the high quality of clothing,... See more

Quality

Customers consistently note positive experiences with quality, with many praising the high quality of... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness, quick... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some expressing satisfaction and others... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers praising fast and smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It’s not a scam, and the jacket that I ordered came within a week or more. The customer service is very good and reply’s almost instantly, I’m happy with the jacket that came, but it wouldn’t be too s... See more

Rated 4 out of 5 stars

I ordered my jacket and was sent the wrong thing so obviously I started thinking it was a scam but once I sent them a email and texted them on instagram I got a pretty quick response on both and got e... See more

Rated 4 out of 5 stars

My order took a while to arrive, but customer service was great about it. They kept me updated and even upgraded my shipping for free, which was a nice touch.

Rated 4 out of 5 stars

I’m very satisfied with my purchase from Kiikio. The materials are beautiful, well made, and everything arrived in perfect condition, exactly as described. A real strong point is the customer suppo... See more

Company details

  1. Online Marketplace

Written by the company

Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at we@kiikio.com.

Contact info

4.1

Great

TrustScore 4 out of 5

415 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(415)

301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Customer Service on top eventho shipping issues

There were some issues with the shipping but in the end it was all good and they even let me keep 2 plushies eventho i ordered only one which is crazy customer service. Made me speechless. Thanks a lot of the plushie and support even if we had issues with the shipping 5 star for sure!

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Ordered jeans and a hoodie

Ordered jeans and a hoodie, I was surprised with how good the quality was! Thick materials and studs from jeans didn’t fall off after the wash. Got a lot of compliments on these two pieces!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

kiikio is the best not only in quality…

kiikio is the best not only in quality but also innovation. The clothe is unique , very good materials. I travel a lot and this is one of my best clothe for all my journeys.
Also Kiikio has the best costumer service
I just love them!

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Their shipping is super fast, their clothing quality is amazing really impressed and I am obsessed with my jacket💓💓💓 would definitely order again !!

15 January 2026
Unprompted review

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