Kids Pass Reviews 

11,881
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,028 reviews, reviewers had a great experience with this company. Customers frequently share how much money they save on family activities like theme parks, zoos, and cinema trips, often describing the membership as fantastic value for money. People also find the digital platform very straightforward to navigate when searching for online voucher codes and planning fun family days out. However, some customers also noted that certain discount codes can be quite tricky to redeem correctly on external merchant websites. A few reviewers mentioned that booking tickets directly can sometimes work out cheaper or cause unexpected stress and frustration during the redemption process.

What people talk about most

Discount

People report positive experiences with discount offers, highlighting quick and easy booking processes for... See more

Price

Reviewers mention ambiguous feedback about price, with opinions heavily divided on potential savings. While... See more

Value for money

Customers had positive experiences with value_for_money, noting that the subscription is well worth the cost... See more

User experience

Consumers find user experience to be very positive, highlighting that the website and app are easy to... See more

Website

Customers consistently note ambiguous experiences with website navigation and booking. Many people praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Discounted price good but no reciept/ evidence of credit card transaction. Not very easy to find correct cinema and gain QR code for cinema tickets.

Rated 4 out of 5 stars

Brilliant pass different discounts for certain places great to save a few pounds in the school holidays all your losing is £1 if you don’t use it.

Rated 5 out of 5 stars

Kids Pass is a great app for families. It offers excellent discounts on activities, and I’ve used it for aquarium and cinema tickets with really good deals. Highly recommended

Rated 5 out of 5 stars

I download this app on a trial offer for £1 as i take a week off work the first week of August to look after my grandson. It has great offers like buy one adult ticket and child goes free and 30% off... See more


Company details

  1. Travel & Vacation

Written by the company

A discount pass designed exclusively for families. Nationwide offers including 40% off cinema (7 days a week), holidays, theme parks, restaurants and much more!


Contact info

4.1

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(11,881)

1,029 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We visited Africa Alive

We visited Africa Alive. Great day out Adults £12 instead of £20, kids went for £1 each. Easy to book through Kids Pass, so simple even I managed it. Will definitely use again.

22 August 2026
Rated 5 out of 5 stars

Signed up for trial, saved some money!

Signed up for a £1, 30 day trial while visiting the UK and saved some money on our short trip away visiting Chester Zoo. Definitely worth it if you live in the UK or visit attractions there regularly, but for me as a visitor, there’s not much value long term. Would be great to see this company operate similar in Ireland!

30 July 2026
Rated 5 out of 5 stars

Save money on loads of major attractions

Brilliant! So easy to install and create an account. Booked tickets for Twycross Zoo same day. Saved over £40! So many great offers, discounts, even access to free events. Have already recommended and shared with all my friends and family. Some great savings for family days out and much more. Definitely recommend if you want to save money! Tickets and QR codes were available on the app 5 mins after booking/paying and also emailed to me within same time period. Brilliant day out with the family x

24 August 2026
Rated 2 out of 5 stars

Limited and does not always work

Level of some discounts are a lot lower than other discount sites and the card does not always work. For example the discount code tried for Hollywood Bowl was judged to be "not a valid code" when try to book via the Kids Pass app.

25 August 2026
Unprompted review
Kids Pass logo

Reply from Kids Pass

Good morning,

Thank you for your feedback. We’re sorry to hear you experienced an issue when trying to use the Hollywood Bowl discount code.

Please be aware that some of our offers are subject to specific terms, conditions and exclusions, which may mean a discount code isn’t valid for certain dates, locations, booking types or other circumstances. These details are provided within each offer, so we recommend checking them before booking.

If you’re ever unsure about an offer or experience any problems using a discount, our Customer Service team will be happy to help. Please contact us at hello@kidspass.co.uk and we can look into it for you.

Kind regards,
The Kids Pass Team

Rated 1 out of 5 stars

If I could score lower I would

If I could score lower I would. I think it’s a lovely idea but the process is extremely difficult to try an organise. As a single mum I really struggled to afford to do nice things with my son and I tried to book a cinema ticket for me and my family and my son to go to the cinema I spent over an hour trying to book something which kept glitching , the instructions for booking were qr code, voucher and copying the voucher nothing was straight forward , I couldn’t ring the cinema or kids pass both didn’t have customer service providers and I had to message them on Facebook to which they couldn’t help me in time. I’ve completely missed an opportunity to book that film I can’t rebook anything else and they’re refusing to cancel my subscription and refund me any of my money back!!

25 August 2026
Unprompted review
Kids Pass logo

Reply from Kids Pass

Good morning,

Thank you for taking the time to share your experience. We’re sorry to hear that you found the booking process difficult and that you were unable to complete your cinema booking on this occasion.

Booking instructions are provided within each offer, including the steps required to redeem vouchers or codes, but we appreciate how frustrating it can be when you experience difficulties while trying to make a booking.

We would be happy to review your refund request again and look into what happened. Please contact our Customer Service team at hello@kidspass.co.uk with your account details, and a member of the team will be happy to assist you further.

Kind regards,
The Kids Pass Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look