Worst nappies I’ve used. They don’t have good fit around the thighs, meaning they often leak. But the most annoying part is that the tab on a number of the nappies which is used to attach around the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Whilst my purchases are great the delivery via Hermes leaves a lot to be desired. Parcel thrown over a gate into my garden where it was soaked by rain!!! Ever heard of leaving it with a neighbour!!! H... See more
Company replied
My order arrived damaged from the courier. Despite being labelled fragile, items were packed in just a loose plastic bag. I contacted kiddicare immediately on their website. After several messages (al... See more
Company replied
Never had any problems with this company, I've ordered small products (nappy bin liners) & big products (cot bed) over the last 2 years. They had a bit of a wobble, I think when they changed owners or... See more
Company replied
Company details
Information provided by various external sources
Welcome to Kiddicare, the baby superstore offering a wide range of products and accessories for babies, including cots, buggies, prams, toys, clothing and much more. All of our products are available to purchase securely online.
Contact info
United Kingdom
- www.kiddicare.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good quality products and great…
Very good quality products and great prices
Brilliant seat
Brilliant seat. Wouldn't recommend for very small children as it is very upright. But for my grandson aged nearly 3 years it is just the job to keep in grannies car.
Delivered by Hermes- parcel left inside…
Delivered by Hermes- parcel left inside of green bin and the bin was due to be collected next day. Luckely, we returned from holidays day before. I think this is unacceptable as parcel was in the bin for 2-3 days. Package was ok, packages inside as well, but smell after I washed crib bedding not very nice smells like diesel/oil. Now not sure if I will use it for my baby.

Reply from Kiddicare
Very quick delivery once ordered
Very quick delivery once ordered. No hassle like most companies I’ve ordered from
Fab company
I love kiddicare, the prices, the website, the quick delivery, the reviews, the choice. Its first on my list any time I need anything for the kids.
Got recommended
Got recommended to use this site, and it just didnt dissapoint. So much to choose from and great prices as well
Great Choice
Arrived within 3days. Bought for my grandsons visit from abroad. He loved it. Only small niggle was we had to look up video to make sure we fitted correctly as only small leaflet included. Overall a great choice and good price.
I am very dissapointed that having paid…
I am very dissapointed that having paid for next day delivery our car seat did not arrive. Nor did it arrive the day after.
I have emailed and had no response and still await delivery of said item whuch having returned from holiday you tried to deliver on two occassions 9th and 10th July.

Reply from Kiddicare
Highly recommended
Best price on the car seat I wanted compared to all other retailers, easy ordering & fast delivery
Goods are great, Very poor communication!
Website and goods are great, however the communication is awful/ nonexistent. When you place an order you never receive any notification about when goods will be despatched.

Reply from Kiddicare
Poor customer service
Ordered the Uppababy Vista and paid for next day delivery as someone would be in the following day. Received my email confirmation for delivery of the item next day as anticipated but the order never arrived. Contacted Kiddicare who refunded my delivery charge but could not give me another estimated delivery day, but would chase up and call me back. They never called. We were never notified when the item would later be delivered. My neighbour politely ended up taking delivery on my behalf a few days later. Basically, it felt like once Kiddicare have got your money, they're not that bothered about customer service or any inconvenience caused and will only really do the bare minimum for a paying customer. 2 stars for at least refunding the delivery cost but I won't be using them again.

Reply from Kiddicare
Reliable service as usual
Products delivered on time, all as described on website. Best comparable price online, used this company before and will do in future.
Love them
Love them.
I’m on pregnancy number 3 (twins this time!) and will/have only ever used Kiddicare. Have visited both in store and on line and cannot fault them. Everything is so easy to find and never too much hassle. Delivery is usually earlier than expected which is a bonus too.
Thank u for making it so easy on what could be a stressful and busy time.
Very happy with my purchase and so is…
Very happy with my purchase and so is my niece :o) would definitely buy again from kiddicare
Great service
Great service, super fast delivery. Never had a problem with this company
Returns
I returned my package unopened via 1st class delivery on 9th July 2018, and as yet have not heard anything regarding my refund request

Reply from Kiddicare
baby car seat
excellent price for the car seat we purchased, and service was excellent.
It is very easy to put up & sturdy .
Excellent service
Excellent service - quick delivery of item. Would use Kiddicare again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







