This shop is incompetent
This shop is incompetent to say the least. My insurance company told me to go to this shop to have hail damage on my vehicle appraised. I take my car in on the specified date at the specified time, they take my keys, do the appraisal, and then they fail to send anything to my insurance company and put in their system that I never showed up for the appraisal. Then they call me for 2 weeks telling me I need to bring my vehicle in for an appraisal. I inform them of their mistake hoping that it would be resolved, but no. Now I am fighting my insurance company to even prove that I was there. This is absolutely ridiculous.








