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Rated 1 out of 5 stars

Horrible delays. Still haven't received my product through the mail in two months, despite many promises. They can't even get it shipped, let alone transported. And this is within Europe. AVOID THI... See more

Rated 1 out of 5 stars

But where are the letters? If you, like me, have purchased letters from Keyshorts but are wondering why they haven't arrived, here's the answer: the order is processed after 15 days. Then it takes ano... See more

Rated 5 out of 5 stars

A great service! Took some weeks before I got the stickers, understandable since this is not something off the shelf but tailor-made for you. The quality is truly amazing, the key caps look like facto... See more

Company replied

Rated 5 out of 5 stars

my awesome stickers arrived yesterday.. before you order, you should keep in mind that small businesses are trying their best.. but things do get slowed down quite a bit! from start to finish it took... See more

Company replied

Company details

  1. Computer and Accessories Store

Information provided by various external sources

Keyshorts is the online store with a designer, long-lasting MacBook & laptop stickers and skins. Precisely made just for you. 10,000 laptops beautified so far.


Contact info

3.4

Average

TrustScore 3.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible delays, broken promises

Horrible delays. Still haven't received my product through the mail in two months, despite many promises. They can't even get it shipped, let alone transported. And this is within Europe.

AVOID THIS COMPANY AT ALL COSTS!!!

11 January 2026
Unprompted review
Rated 3 out of 5 stars

Product good, service delayed

I ordered a sticker set with a logo on the space bar. The product I received didn’t have the logo on it, but due to tight travel plans, I wasn’t able to return the stickers and wait for a replacement, so I put them on my keyboard. Regardless of that I still contacted support to let them know about the incorrect product and asked if they can offer me something to make up for it. Leniently I got to choose between getting a replacement (no option for me) or 15% refund of the purchase price. I chose the 2nd option, but haven’t heard back from them since June 2025. No partial refund, no response. Don't get me wrong here, I am not entitled to the refund, but when they offer it, they gotta provide it though!
I must give credit where it is due, I think it’s a one man company, so I have been patient and did not expect same-day or even same-week responses, but not replying to emails and reminders (even just to let me know, that they won’t refund me or whatever) is not the way to go. Especially when the product itself (apart from the design error) is solid though..

Follow-Up (march 29th 2026):
I have received the aforementioned 15% refund of the purchase prize.
I don’t believe they intentionally create these delays - I think they are understaffed and just can’t keep up with the amount of orders and customer service cases, while still trying to get back to everyone eventually.

13 August 2025
Unprompted review
Rated 4 out of 5 stars

Never got the product

Never got the product. And when I emailed repeatedly for support, I never got an answer

Update: the owner got in contact and solved the situation promptly

31 July 2025
Unprompted review
Rated 1 out of 5 stars

But where are the letters?

But where are the letters? If you, like me, have purchased letters from Keyshorts but are wondering why they haven't arrived, here's the answer: the order is processed after 15 days. Then it takes another 15-20 days for the package to arrive at your home. I placed the order on August 31st, and the system says I'll receive it around October 8th. That's the same time it took a medieval knight to ride 1,000 km!

31 August 2025
Unprompted review
Rated 1 out of 5 stars

38€ paid for nothing

I paid 38€ 3 month ago and I still didn't receive anything.
No answer from the company.
Don't use this website.

3 June 2025
Unprompted review
Rated 2 out of 5 stars

Not great quality for the price

I thought paying extra for what is essentially just a bunch of stickers would mean premium quality materials. Not at all in this case. The gradient of black is slightly washed off. However, the white symbols are sligtly grey-ish. With these two factors combined the stick looks overall washed off compared to the actual keyboard's color. This is a major visual issue if you only intend to replace only some keys.

I'd say visually this is only slightly better than some generic stickers. I'm hoping it would at least win in terms of durability.

Most of the stickers peels off easily. But one does not what to come off. I ended up with ugly edge in this case. If I'd know it wouldn't come off I would have used scissors. But exactly becasue others are working fine that cased this problem to happen.

Now I have one very ugly key and a bunch of meh looking ones.

20 August 2025
Unprompted review
Keyshorts logo

Reply from Keyshorts

Hello, LD!

Thank you very much for sharing your detailed feedback with us. I’m truly sorry to hear that you are not satisfied with the final result of your stickers.

For the most optimal look regarding color differences, we generally recommend our transparent-background keyboard stickers, as they blend in seamlessly with the existing keys without creating a noticeable contrast. However, we also understand that in some cases, a color background can be preferable, and we want to make sure you are happy with your choice.

To better assist you, could you please contact us at sebastian@keyshorts.com
with photos and more details of the issue? Our team will carefully review them and work on improvements where applicable.

Please rest assured that we design our products to last for years, and your satisfaction is very important to us. We’ll be more than happy to help find the best possible solution for you.

With warm regards,
Sebastian from Keyshorts

Rated 5 out of 5 stars

Great product and service

Had a minor issue in my order and Sebastian went above and beyond in resolving it satisfactorily! The product works well and is invisible a few days after application.

12 August 2025
Unprompted review
Keyshorts logo

Reply from Keyshorts

Dear Justin,

Thank you so much for your wonderful feedback! I’m very glad to hear that the issue was resolved to your satisfaction and that the product is working well for you. It’s also great to know that it blends in seamlessly after a few days of application—that’s exactly the result we aim for.

Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need anything in the future, please don’t hesitate to reach out—I’ll be more than happy to assist.

With warm regards,
Sebastian from Keyshorts

Rated 4 out of 5 stars

Works well but very expensive

Works well but very expensive for what it is. Also took too long to narrive and nis very fiddly to accurately.

29 July 2025
Unprompted review
Keyshorts logo

Reply from Keyshorts

Dear John,

Thank you for your feedback — we really appreciate it!

We're glad to hear the product is working well for you. As for the price and delivery time, we understand your concerns. Our products are custom-made for each customer, designed with ergonomics and durability in mind. This level of precision does take more time, but it ensures a great fit and a long lifespan — typically 2 to 5 years — which we believe offers solid long-term value.

Thanks again for giving us a try!

Warm regards,
Sebastian from Keyshorts

Rated 5 out of 5 stars

I have to admit I was a little…

I have to admit I was a little skeptical when I first learned about Keyshorts. Sent them a request for an Apple keyboard and special color. The response was great and I worked with Sebastian He sent me a mock-up that was exactly what I asked for. Ordered the set and waited for the delivery. Had a little trouble with a lost package but when it finally arrived the results were exactly as expected. My wife can now see the keys and is using it.
Communication has been terrific between Sebastian and me. Love the product.

31 May 2025
Unprompted review
Keyshorts logo

Reply from Keyshorts

Dear Jerry,

Thank you so much for your kind words and for giving us a chance — even with a bit of initial skepticism 😊

I’m really glad we were able to create exactly what you envisioned and that the end result is helping your wife use her keyboard more comfortably. That means a lot to us.

I also truly appreciate your patience during the shipping hiccup, and I’m happy we could stay in touch throughout the process. Making sure each customer feels listened to and taken care of is one of our top priorities, and I’m thrilled to hear that came through.

Thanks again for your trust and support — it was a real pleasure working with you!

Warm regards,
Sebastian from Keyshorts

Rated 5 out of 5 stars

Absolutely great product

Absolutely great product!
I was sick and tired of waiting for my Laptop manufacturer (Framework) to release a de_CH keyboard, so I looked for the sticker set at keyshorts. I was easily able to find the exact keyboard for my laptop model and customize it exactly how I wanted it.
After a few weeks, the stickers arrived, safely packaged, with all the necessary tools and explanations included.
I'm extremely satisfied with the result and highly recommend it. Thanks!

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I had a fantastic experience with Keyshorts! From start to finish, their customer service was top-notch—responsive, helpful, and eager to accommodate my customization requests. They made sure my order was just right before shipping, which I really appreciated. I highly recommend Keyshorts for anyone looking for stylish, high-quality keyboard decals. Great product and great service!

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and product

I installed the stickers three weeks ago. They are rock solid and show no signs of fading. The whole process from ordering, to keeping me informed of delivery and so on has been thoroughly professional. When I began the installation I was quite concerned because the stickers didn't feel very sticky to the touch. But once they are pressed into the keys they seem to be immovable. A very good product.

11 March 2025
Unprompted review
Keyshorts logo

Reply from Keyshorts

Hi Keith,

Wow—your message made our day! 🌟 We're so happy to hear that you're enjoying your Replacement Stickers and that the entire process met your expectations. It’s great to know that they’re holding up strong and looking good!

We completely understand your initial concern about the stickiness, and we're glad you found that once applied, they stay firmly in place. Your kind words and detailed feedback mean a lot to us.

Thanks again for choosing our product and for taking the time to share your experience. If you ever need anything, just let us know!

Wishing you many happy typing moments,Thank you Keith 🥰

Rated 5 out of 5 stars

The best customer experience

I have never had a customer experience as amazing as I had with Keyshorts. During the past several years, they have gone above and beyond to fulfil my orders and ensure I was a happy customer.

I have bought keyboard stickers from other suppliers, but they always deliver subpar or poorly produced products. Keyshorts ensure that each key perfectly aligns with the keyboard I use down to the millimetre.

Again, thank you to the Keyshorts team!!

27 February 2025
Unprompted review
Keyshorts logo

Reply from Keyshorts

Dear Edmundo,

Your message truly means the world to us! 🌟 Working on your orders has been a very special project for us, and we’ve genuinely enjoyed every step of the process. Knowing that we could provide an experience that stands out to you is the greatest reward we could ask for.

We take a lot of pride in making sure every detail is just right, and hearing that you appreciate that level of precision makes all the effort worthwhile. Thank you for trusting us over the years—it’s customers like you who inspire us to keep pushing for the best.

If you ever need anything, you know where to find us! 😊

Wishing you all the best,
Anna & Sebastian from Keyshorts

Rated 1 out of 5 stars

Very disappointing

I have ordered keyboard labels from them over two months ago and still have not received anything. While I understand that the Canada Post strike caused delays, it has been more than a month since their operations resumed and backlogs were cleared. I've sent two follow-up emails to the customer service in December, which no one has answered.

I feel like I've been robbed of my money.

20 January 2025
Unprompted review
Keyshorts logo

Reply from Keyshorts

Hi! Thank you for reaching out to us. We sincerely apologize for any frustration caused by the delay in receiving your order. We understand how important it is to receive your items on time, and we truly regret any inconvenience this has caused.

Due to the postal strike in Canada and the resulting backlog, some shipments have unfortunately experienced significant delays beyond our control.

To assist you further, we would greatly appreciate it if you could provide us with your order number or any relevant details by contacting us at sebastian@keyshorts.com. This will allow us to investigate the situation and find the best possible solution for you.

We truly appreciate your patience and understanding regarding these international shipping challenges. Please rest assured that we are committed to resolving this issue as quickly as possible.

Best regards,
Anna from Keyshorts

Rated 5 out of 5 stars

Sebastian was supportive from the…

Sebastian was supportive from the beginning to the end of the process, I had a full explanation and was able to purchase exactly what I need for my keyboard. The stickers are in situ now and they are superb. A great asset for someone with visual impairment Thank you

10 January 2025
Unprompted review
Keyshorts logo

Reply from Keyshorts

Dear Margaret,

Wow, thank you so much for your kind words :-) It was an absolute pleasure working with you, and we are thrilled to hear that the stickers fit your keyboard perfectly.
Your feedback truly means the world to us <3 We’re so happy that our products are making a meaningful difference for you!

Should you ever need anything in the future, please don't hesitate to reach out. Thank you once again for choosing Keyshorts.

Warm regards,
Anna and Sebastian

Rated 5 out of 5 stars

Expensive but seems like good quality.

After a small delay (purchase around Christmas) I received my order and applied the keyshorts.

I'm not going to lie, the application process is long and not for impatient ones. I would advise starting with FN key instead of ESC, at least on a a mac.

Most of the bubbles seem to be gone and the keyboard looks great, but application quality is mostly down to the user.

Edges seem to be sharp, but owner replied after a day(quicker than anticipated), saying that this should buff out over time - I really hope so, because transparent keyshorts are basically invisible on the keyboard, and don't change the feel of the keys.

Keyshorts are also very thin, and do not touch the screen at all. Keys also get way less greasy with the keyshorts on - my main pet peeve of modern mac keys.

This is review for UK layout(ISO) 14' M2 Macbook Pro

30 December 2024
Unprompted review

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