KetoCustomPlan Reviews 2,249

TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

I subscribed to the plan, and after two months, I have lost 22lbs. However, I never received the promised consultation and wasn't sent a meal plan last week or this week — most recently, my request wa... See more

Rated 5 out of 5 stars

Honestly I am very happy with this plan because it is so simple to follow, I used everything that it is in my house I get to pick my food based my on selections and I am learning so much on portion co... See more

Company replied

Rated 5 out of 5 stars

Wow I feel amazing week 2 now I have lost 3kgs the food is so quick and easy to prepare and absolutely beautiful to eat . I think there must be an amazing chef to make up such yumi food I have so muc... See more

Company replied

Rated 5 out of 5 stars

I have wanted to try Keto for a long time but just didn't now how to begin. This program is well structured and versatile. Im able to prepare the same meals (adding a few extras) for my partner (no... See more

Company replied

Company details

Information provided by various external sources

We create 28-day plans to get you into Ketosis


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

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(2,249)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great app to lose weight

9 February 2022
Unprompted review
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Reply from KetoCustomPlan

Thanks for leaving a review, Pedro!

We don't have an app available to our customers as yet but you can access your meal plan via the access link to the account we create for you sent through your email.

And, yes, you'll find our meal plan meets weight-loss expectations and so much more :)

Rated 5 out of 5 stars

Great food and keeps me satisfied!

Great food and keeps me full so I don’t want to snack in between meals but if I do, there are snacks in the plan. Love the recipes and grocery list.

8 February 2022
Unprompted review
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Reply from KetoCustomPlan

Thanks for sharing your positive experience!

Rated 5 out of 5 stars

So pleased I gave this a go !

It took me a while to start the plan but really now I have it’s so easy and the meals are very quick and tasty no complaints from the family at all !
I don’t have to work anything out,
Except what I actually need to buy for the week ahead, I also like to plan the meals by swapping them around to suit me and the family . I am surprised by the amount of food i should eat? The weight is coming off slowly.

3 February 2022
Unprompted review
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Reply from KetoCustomPlan

The team is thrilled to hear about your progress, Jeanette! Thanks for taking the time to share your positive experience.

Indeed, you can simplify your plan by reviewing your whole plan and identifying days that best suit your needs – you can repeat those days as often as you like. Any menu day can be swapped, replaced, or repeated within your plan.

Many clients find preparing meals in bulk in advance helps save time and boost diet adherence. I'm sure you'll get some good results too.

Rated 5 out of 5 stars

Finally trying Keto

I have wanted to try Keto for a long time but just didn't now how to begin. This program is well structured and versatile. Im able to prepare the same meals (adding a few extras) for my partner (not on Keto) and he enjoys them
I most appreciate the shopping lists (mostly food I would generally have anyway) and the daily exercise program

2 February 2022
Unprompted review
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Reply from KetoCustomPlan

We're so happy to hear how much you've been enjoying your experience with us, thank you for sharing, Cathy!

Rated 5 out of 5 stars

This plan is awesome!

This plan is awesome. I started it a year and a half ago and by following it for one year I was able to reach my goal weight and then some! I have put on a few pounds during the holidays, but I am ready to get right back to work. When I went back to the email they sent originally and could not get into the meal plan, I emailed and they instantly took care of the problem. The plan is my inspiration.

31 January 2022
Unprompted review
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Reply from KetoCustomPlan

We are delighted to learn you have had success with your plan. All the best on the rest of your journey, you've got this, Kathy!

Rated 5 out of 5 stars

Excellent meal plan w/ simple, customisable workouts.

Loved this meal plan!
Quiz before hand creates a 4-week plan based on gender, age, height, activity levels, current weight and goal.
You then select only the foods you like to eat from the list (which was longer than I expected). You can have your plan created to include your partner as well.
Your plan is full recipes, pictures, quantities, ingredients and directions, set out in menu of breakfast, lunch, dinner and occasionally healthy snacks.
In your account you can browse through a number of keto resources and have continued access to your plan/s after the term. So you can repeat. You also have access to simple workouts. Customise based on your abilities, availability of simple equipment and desired intensity and length.
The first week I strictly followed the plan and lost 5kg, energy levels through- the roof! I didn't experience keto-flu following my plan, the only negative was insomnia (can you even call it a negative when you aren't feeling tired or lethargic?).
I didn't get organised enough with work days or seperate kids dinners dinner, so followed less strictly and so had less impressive results as time went on. But lesson learnt for when I get back on the wagon.

29 January 2022
Unprompted review
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Reply from KetoCustomPlan

Thanks for taking the time to share your positive experience, Krissy! We can't wait for you to get back to smashing your health and weight loss goals; we hope to continue to work with you on your journey.

Additionally, we understand it can be hectic to plan you and your husband's meals + the kid's separate meals. That's why our plans are so flexible and allow you to simplify your meal plan to suit your daily life.

You can effortlessly free up time on busy days and minimize grocery expenses by reviewing your whole plan and identifying days that best suit your needs – you can repeat those days as often as you like because any menu day can be swapped, replaced, or repeated within your plan.

Many clients find preparing meals in bulk in advance helps save time and boost diet adherence. We're sure you'll see rewarding results too.

Rated 5 out of 5 stars

Very helpful side I lost 30 kg over 3…

Very helpful side I lost 30 kg over 3 months and kept the weight
Started April 2021

28 January 2022
Unprompted review
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Reply from KetoCustomPlan

Thank you for your amazing feedback and congratulations on reaching this incredible milestone, we're so excited for you, Thorkell!

Rated 1 out of 5 stars

I freaking wasted my money

I freaking wasted my money; I never received what was promised me and now when I go on my account just BS shows up... one line responses. The people who find this program great must be from another planet! It is hard to track this company (?) and I wish I never came across them!! When I go to my account nothing shows up in connection to who these people (scammers) are...

23 January 2022
Unprompted review
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Reply from KetoCustomPlan

Thank you for your feedback. We are sorry to learn that you're having difficulty accessing your purchase and would like to learn more about your experience to remedy this for you.

As the name you submit your review with is not related to your purchase, we're unable to locate you in our system to help accordingly. If you are yet to do so, please send us an email so we can offer assistance. You can reach us at support@ketocustomplan.com.

If you have emailed us already, please look out for our response. Be sure to check your spam folder as emails may end up in there.

Rated 5 out of 5 stars

Best plan there is!!

Best plan there is!!! I have bought them all! This is the best plan and the best value! Its good to know there is such wonderful quality without breaking your bank account! Thanks so very much!

19 January 2022
Unprompted review
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Reply from KetoCustomPlan

We really appreciate your review, Rita!

Rated 5 out of 5 stars

Just signed up a couple of days ago

Just signed up a couple of days ago. Easy to do and my plan came through in a couple of hours. Very impressed. Recipes are amazing and simple but very tasty so far. Look forward to my journey with Keto.

19 January 2022
Unprompted review
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Reply from KetoCustomPlan

Thanks for sharing your feedback, Alison!

It is one of our top priorities to provide our customers with tasty and simple recipes that can be easily suitable to their lifestyle. All the best as you proceed to smash your health and weight loss goals. We hope to continue to work with you on your journey.

Rated 5 out of 5 stars

Choosing a committed Keto lifestyle as of March 2020-BEST DECISION EVER-for me!

I joined The Keto Custom Plan in March of 2020. This is the first time I chose to completely commit to a Keto lifestyle. Yes, the first week (or less) was quite difficult for me as I was always a HUGE sweets/carb eater! Once I was able to pass through that beginning stage, I was Keto committed 100%! The program, menus, recipes, grocery list, feedback, and support of the KetoCustomPlan is amazing! I never looked back! There are many tools, advice, recommendations, etc. The cost of the plan is reasonable and as of today, I still have access to ALL of my information from March of 2020! Family and friends in my "circle" could not understand where I continuously found the strength, motivation, discipline and determination - especially since I live in a household with 3 carb/sugar loving individuals that did NOT make an effort to hide it. I just signed up for another 2 month plan and workouts! I updated my physical stats since loosing approx. 30lbs from the start of my plan in 2020. I had 3 tragical personal events occur all in May 2021. Soon after, I did not realize how stressed I was until I turned to the sugar (and also unable to do any type of exercise). I felt so miserable - I knew I needed to recommit to my Keto lifestyle again. Unfortunately, now that I have fallen back to eating an abundance of carbs/sugar, I realize how destructive eating more carbs is on MY body - physically and especially mentally & emotionally. I am being 100% honest - following a Keto lifestyle for me personally (most of the time) I NEVER FELT BETTER - physically, mentally and emotionally! Thank you KetoCustomPlan for continuing to be a valuable resource available to me (and many others) and for being there to help me overcome this temporary slip back into the carb/sugar FOG!!

13 January 2022
Unprompted review
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Reply from KetoCustomPlan

Thank you so much for taking the time to share your feedback, Helen. We are delighted to know you had so much success with our service. You have done a FANTASTIC job, well done!

When things happen that stress us out, it’s easy to fall back into old habits and familiar food. The blood sugar rollercoaster on a high-carb diet isn’t much fun though.

Good to know you are back on track and ready to give it another go. You are an absolute inspiration, Helen!

All the best on continuing your keto lifestyle, welcome back :)

Rated 5 out of 5 stars

Here We Go

Just signed up but very impressed with the way that my dietry information was requested in order to devise a workable plan for me
Note - I am not ELIZABETH as listed elsewhere in the system (error setting up computer???)

13 January 2022
Unprompted review
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Reply from KetoCustomPlan

Thank you so much for leaving a review sharing your experience; we are glad to have you on board and can't wait to hear about your progress!

Regarding the name on file, it is possible that you click on an autofill from your device/browser when adding your name to your account. No worries! Our support team can make changes to reflect the correct name. Kindly send us an email at support@ketocustomplan.com.

Rated 5 out of 5 stars

Wow I feel amazing week 2 now I have…

Wow I feel amazing week 2 now I have lost 3kgs the food is so quick and easy to prepare and absolutely beautiful to eat . I think there must be an amazing chef to make up such yumi food I have so much energy I'm now swimming 3 times a week now . I love the positive support I get from all my you're staff Thankyou all very much can't wait to see myself in a few months d of wn the track

11 January 2022
Unprompted review
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Reply from KetoCustomPlan

Thank you for your amazing feedback and congratulations on reaching this incredible milestone, we're so excited for you, Jan!

Rated 4 out of 5 stars

Day 1 on the plan and hoping it works

Day 1 on the plan and hoping it works! The first two meals have been great. I am based in Australia and wondering if this is a US based program? Particularly as the tea and coffee section mentions heavy cream in coffee, which we don't do in Australia. If so, are the weight of ingredients the same for both countries? And is low fat milk similiar/okay in coffee versus heavy cream? Thank you.

10 January 2022
Unprompted review
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Reply from KetoCustomPlan

Thanks for leaving a review, CJ. We are glad to have you on board and can't wait to hear about your progress.

We use ingredients found everywhere. If the names are not familiar to you, we can tell you Australian versions or provide appropriate substitutes. With substitutions, you can use the same amount the original item in the recipe calls for without affecting your meal plan or targets.

Instead of opting for low-fat milk, we recommend using unsweetened almond milk, coconut milk, macadamia nut milk, flax milk, soy milk, cashew milk, and pea milk. Half-and-half and heavy cream are great choices but it's totally fine if you are not familiar with using these ingredients.

You can still have your tea or coffee without milk. However, resist the urge to add sugar. Instead, use zero-carb and zero-calorie sweeteners such as stevia, erythritol, chicory root, monk fruit, or yacon syrup.

If you have more questions or concerns, send us a quick email at support@ketocustomplan.com.

Rated 1 out of 5 stars

Empty handed

I paid for plan and never got meal plans.

9 January 2022
Unprompted review
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Reply from KetoCustomPlan

Thank you for your feedback, DeAnn.

We are sorry to learn you did not receive your plan. After your purchase, we immediately sent you details on how to access your account and the next steps. Perhaps it went to your spam folder?

We have just sent you another email. Please check your spam as emails may end up in there. You can also send us an email: support@ketocustomplan.com

Rated 5 out of 5 stars

Customer service and product

The customer service I receive from Sara is amazing!!! She’s prompt in responding to my emails and always gets the job done. Thanks for your continuous support Sara!!! Not to mention the fact that the meal plan that was prepared for me is amazing and it actually works!!!

7 January 2022
Unprompted review
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Reply from KetoCustomPlan

We're so happy to hear how much you've been enjoying your experience with us, thank you for sharing, Sakeena!

Rated 5 out of 5 stars

Best Ever Meal Plan

This is the first time I have received a food plan that was designed for 1 person (I don’t have to do the math), 2 measurements are given to insure accuracy of ingredients, it includes only the foods I like, and all the foods taste great. The shopping list was very helpful. This plan eliminates a lot of waste because you can move around meals to use up ingredients in a timely manner. Even though portion sizes are small, the meals are very satisfying and carry me to the next meal. I love the variety of meals given, making each meal a taste treat. This plan has changed my eating forever!

6 January 2022
Unprompted review
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Reply from KetoCustomPlan

Your feedback is full of warmth :)

We're so happy to hear how much you've been enjoying your experience with us. All the best as you continue to smash your health and weight loss goals. We hope to continue to work with you on your journey.

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