KetoCustomPlan Reviews 2,249

TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

I subscribed to the plan, and after two months, I have lost 22lbs. However, I never received the promised consultation and wasn't sent a meal plan last week or this week — most recently, my request wa... See more

Rated 5 out of 5 stars

Honestly I am very happy with this plan because it is so simple to follow, I used everything that it is in my house I get to pick my food based my on selections and I am learning so much on portion co... See more

Company replied

Rated 5 out of 5 stars

Wow I feel amazing week 2 now I have lost 3kgs the food is so quick and easy to prepare and absolutely beautiful to eat . I think there must be an amazing chef to make up such yumi food I have so muc... See more

Company replied

Rated 5 out of 5 stars

I have wanted to try Keto for a long time but just didn't now how to begin. This program is well structured and versatile. Im able to prepare the same meals (adding a few extras) for my partner (no... See more

Company replied

Company details

Information provided by various external sources

We create 28-day plans to get you into Ketosis


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing

Easy to follow and lost 20kg

31 July 2022
Unprompted review
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Reply from KetoCustomPlan

We are excited to learn of your success, thank you for taking us along on your journey, Faldie!

Rated 3 out of 5 stars

6 weeks in

Positives
- it works and I've lost weight
- you can choose ingredients you don't like
-fairly easy to follow
- exercise plan is great

Negatives
- they did try and take 2 lots of money, fortunately my bank stopped the second attempt
- very samey meals. I don't ever want to eat another courgette, steak or bell pepper sandwich again!
- not all instructions make sense
- very limited veg/salad incorporated, some nights literally just a steak for tea
- zero follow up
- no adjusting the plan once its created

29 July 2022
Unprompted review
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Reply from KetoCustomPlan

Thank you for your feedback, Alison.

We are excited to learn you have lost weight, hurray! And that you found positives with your plan.

We are sorry to learn about the negatives with the plan and that you saw two charge attempts. There's only one attempt and payment on our records. We did not try to charge you twice.

If an account statement shows multiple charges for the same order, this means your financial institution set the funds on hold until the transaction settles. However, you will be charged only once and the duplicate will drop off your pending payment lists, it will not be posted. Authorization holds are a usual occurrence with banks and payment processors, they are not under our control.

We can certainly adjust your plan once created and are always happy to help out when aware of any problems. You can always reach us via email: support@ketocustomplan.com We usually reply within 24 hours and many times, within the hour.

Please check your account, we have made you a new plan that addresses the concerns you shared. We have also sent you an email so you can let us know if you want any other changes made. Sometimes, emails end up in the spam folder, please look in there if you are yet to receive our email in your inbox.

Thanks again.

Rated 3 out of 5 stars

A bit disappointed

I purchased this meal plan today because I started back on keto June 14th and I'm not losing as I did before.I'm in ketosis and eating about 1100 calories a day. I did keto 4 years ago and lost 75 lbs in 6 months. I was shocked to see the amount of calories per day, over 1500, using this plan. If I eat that many calories I will be gaining weight regardless of what I'm eating. The menu looks good and I will use the recipes but following the plan is not going to help me lose weight.

25 July 2022
Unprompted review
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Reply from KetoCustomPlan

Thank you for your feedback, Nina. We are sorry to learn that you are not satisfied with your meal plan. Our support team has reached out to learn more about your experience to remedy this for you.

Rated 5 out of 5 stars

Makes keto easier!

Love the fact that I can incorporate meals that fit into what I'm used to. Like that I can access it whenever I'm ready. The little tips and exercise routines are great as well. Simply awesome!

20 July 2022
Unprompted review
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Reply from KetoCustomPlan

Thank you so much for taking the time to share your feedback, Taisha!

Rated 5 out of 5 stars

great plans

great plans! love the workouts and the fact that I can choose the foods that I love.

12 July 2022
Unprompted review
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Reply from KetoCustomPlan

We appreciate your feedback, Melanie! Thank you for sharing!

Rated 5 out of 5 stars

It is trustworthy and straightforward…

It is trustworthy and straightforward to follow. I was 206 lb and lost 10 lb in 3 weeks

8 July 2022
Unprompted review
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Reply from KetoCustomPlan

We are delighted to learn about your progress with your plan. All the best on the rest of your journey, you've got this, Karine!

Rated 5 out of 5 stars

So far-So Good!!!

So far, so good!!! Love my first 30 day diet plan! Well prepared, love the meals even for a very picky eater like myself! Well worth the price! Highly recommend!

27 June 2022
Unprompted review
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Reply from KetoCustomPlan

Thanks for taking the time to share your positive experience, Wendy!

Rated 5 out of 5 stars

Affordable, Energizing, and Customizable!!

I like that this is affordable and customizable to each person you can take off certain foods all together and don't have to worry about eating a meal with a ingredient your not sure you want to eat. The meals are delicious. They do however take a decent amount of prep time but they are filling and very do-able. I haven't been doing this for even a whole week and I already feel my mind is clearer, I have more energy, I'm not bloated, and I have lost 9lbs I couldn't believe it, it shocked me. I am motivated to stick with it, and get to into a healthier more fit physical me.

24 June 2022
Unprompted review
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Reply from KetoCustomPlan

Thank you so much for taking the time to share your feedback; we really appreciate your review — all the best as you continue to smash your health and weight loss goals. We hope to continue to work with you on your journey, Mystria :).

Rated 5 out of 5 stars

Thank you Keto Custom Plan!

Love this Keto plan! I love that the plan comes with a menu with easy meal prep, and you can customize what you want in the plan. I use the Keto Boost which helps give me plenty of energy, as well as the Keto Cleanse which is helpful on occasion to help with the occasional bloat. I also noticed that following the menu plan leaves me satisfied and not hungry, and curbs my sweet tooth. I began KetoCustonPlan on April 1st, and I'm down 28 pounds! This plan is easy to stick to because the results are incredible! THANK YOU KETO CUSTOM PLAN!!!

19 June 2022
Unprompted review
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Reply from KetoCustomPlan

Thank you for your amazing feedback and congratulations on reaching this incredible milestone, we're so excited for you, Dottie!

Rated 5 out of 5 stars

I truly enjoyed following the plan you…

I truly enjoyed following the plan you set for me. although I made a few changes within your guidelines it has helped me a lot

10 June 2022
Unprompted review
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Reply from KetoCustomPlan

Thank you so much for taking the time to share your feedback, Gloria!

Rated 5 out of 5 stars

I have been on a great many diets in my…

I have been on a great many diets in my lifetime. I have only been on this diet for four days, so I can’t testify to the weight loss success; however, I am so excited about the recipes. They are easy and soooo tasty. Thus far, I’m thrilled and look forward to losing weight all the while enjoying great meals! Thank you.

9 June 2022
Unprompted review
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Reply from KetoCustomPlan

We're delighted to have you on board and can't wait to hear about your progress, Barbara!

Rated 5 out of 5 stars

Amazing prodcut

Amazing prodcut, very fast and efficient. Love all the meals and workouts

8 June 2022
Unprompted review
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Reply from KetoCustomPlan

Thanks for taking the time to share your positive experience, Katerama!

Rated 5 out of 5 stars

Nice meals and easy to make

Nice meals and easy to make. When my account didn't work I have e-mailed them and they respond very quickly. They made my account working again. I'm happy with it.

6 June 2022
Unprompted review
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Reply from KetoCustomPlan

Thank you so much for sharing your experience!

Rated 5 out of 5 stars

Can't wait to get started!

I haven't started yet I'm just going out to shop for the first week and I'm so excited to be doing just that. The plan looks amazing and it's very enticing. The amounts that have been planned and the variety of food is plentiful. Can't wait.to start!!

3 June 2022
Unprompted review
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Reply from KetoCustomPlan

Thanks for leaving a review, Lisa! We are glad to have you on board and can't wait to hear about your progress :)

Rated 5 out of 5 stars

Thank you so much for a flexible plan…

Thank you so much for a flexible plan and easy to follow system. This system has been key to my achieving excellent results and I look forward to continuing !

29 May 2022
Unprompted review
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Reply from KetoCustomPlan

We are excited to learn of your success, thank you for taking us along on your journey!

Rated 5 out of 5 stars

First day

It's a go! Well motivated! Thank you for the exercise program.

26 May 2022
Unprompted review
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Reply from KetoCustomPlan

Awesome! Thanks for leaving a review, Isabelle :)

Rated 5 out of 5 stars

First time

Nothing yet but hopefully soon

23 May 2022
Unprompted review
KetoCustomPlan logo

Reply from KetoCustomPlan

Thanks for leaving a review, Terry.

After your purchase, you should receive an email with access information prompting you to get started. After requesting your meal plan it will be available in your account in 3-4 hours.

Completed plans can be found under the heading Your Meal Plans. Click each plan to view it. When viewing your plan, you will find it is broken down into four individual weeks. View, download and print each week with or without images.

If you have any concerns, reach out at support@ketocustomplan.com. We're happy to help!

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