Kenwood World Reviews 

6,034
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

It's excellent, easy to order, and the delivery is fast. The pizza maker is amazing; it's a compact size. I'll never order a takeaway pizza again after using this, as it cooks them in just a few minu... See more

Rated 5 out of 5 stars

I have had my Kenwood Multi-tasker food mixer for 2 weeks and I have had so much fun playing with it . It comes with an easy grip bowl, clever storage for all your tools and a splash guard that rotate... See more

Rated 1 out of 5 stars

Purchased a Kenwood KTLD60X23 fridge 12 months ago from Currys with the extended warranty. The handle for opening broke 2 weeks ago, apparently this item is not covered by the warranty. Also Kenwood a... See more

Rated 5 out of 5 stars

the nicest customer service, every single person has been so lovely. Just dealing with a blender that ive had for over 15 years still going strong but some parts need replacing and I think it might be... See more

Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store

About Kenwood World

Written by the company


 

In 1947 Kenneth Wood had a vision.  He saw a future where people would be inspired by brilliant engineering to cook creatively, every day.  

Fast forward more than 75 years later and this vision is now a reality where home cooks all over the world cherish their Kenwood kitchen appliances.  From the fifty-year-old stand mixers still going strong, to the excitement of unboxing the very latest food processor to take pride of place on the kitchen worktop, Kenwood remains the brand of choice for those with a passion for creating great food.

With a comprehensive line-up covering kitchen machines and stand mixers, to food processors and hand blenders, Kenwood is committed to delivering innovative and useful kitchen companions that stand the test of time.

www.kenwoodworld.com/contact-us


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

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4.0

All reviews

(6,034)

3,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Best value and straight from Kenwood…

Shopped around to arrive at the best deal and glad it was on sale. Most others seemed to be selling it for a lot more.
Quick delivery via Royal Mail in well packaged condition.
Happy with the Kenwood attachment purchased as it is compatible and works a treat with the Kenwood Chef.

14 February 2026
Rated 1 out of 5 stars

Do not use this company!!!

Do not use this company, they sent me a faulty that was actually dangerous and then expected me to wait over a month to get my money back. Customer service is shocking, refused to put me through a manager after asking at least 20 times and then cut me off without resolve.

27 February 2026
Unprompted review
Kenwood World logo

Reply from Kenwood World

Dear Paula,
We regret you received a faulty product. We're sorry our service was not helpful and you were unable to speak with a manager. We'll investigate these issues and will reach out to you to resolve.
Many thanks
Gemma, Kenwood UK

Rated 3 out of 5 stars

Poor packaging.

I bought a hand held mixer for a good price, thank you for that.
But it was spoilt by the packaging. It arrived in a plastic post bag and had obviously been thrown about by parcel force. The box was well bashed up, the mixer itself is ok but I wanted to give it as a gift and it really doesn't look great. Packaging needs to be improved please.

16 February 2026
Rated 1 out of 5 stars

Item did not fit sent back in original…

Item did not fit sent back in original package on the 2nd Feb for refund. Item tracked with Post Office arriving with yourselves on the 9th Feb. I have phoned three times to check on the refund without success. I was told it takes 10 to 14 working days to get refund which is now passed without refund

29 January 2026
Kenwood World logo

Reply from Kenwood World

Good Morning,
We regret that the item was unsuitable and apologise that your refund hasn't been processed yet. We appreciate you informing us that you returned the item on February 2nd.
I will reach out to you directly with further detail
Many thanks
Gemma, Kenwood UK

Rated 1 out of 5 stars

Incorrect info on website

I ordered an attachment based on information on the website which was incorrect. It was incompatible with my K Mix despite the website saying it was and I had to return it. Very disappointing and frustrating.

14 February 2026
Kenwood World logo

Reply from Kenwood World

Good Afternoon
We're sorry the attachment was incompatible with your K Mix. We appreciate you bringing the incorrect
Many thanks
Gemma, Kenwood UK

Rated 5 out of 5 stars

Great kettle

Great kettle, fast boiling, very quiet, lovely colour and a good size. Overall love the kettle. Great service, and arrived super fast, thank you

13 February 2026
Rated 1 out of 5 stars

Faulty dishwasher nearly caught fire!

Absolutely disgusting experience! I have had a Kenwood dishwasher for a few years now. It’s completely faulty. My electric kept tripping, no idea why. Electrician couldn’t figure it out. I woke up in the night to an odd burning smell, followed it to my dishwasher it was making a buzzing, clicking sound from the back. I pulled the dishwasher out and the power cord was melted into the back of the dishwasher. The smell filled the house. If it was left plugged in any longer the entire house would of set fire. I tried to call the customer care line and was told to call another number only to be give delongi coffee machine number! I explained the severity of the issue and they told me where to go! Absolutely disgusting. It’s a fire hazard! So dangerous!

25 February 2026
Unprompted review
Rated 1 out of 5 stars

The food processor arrived damaged.

The food processor arrived damaged.

14 February 2026
Kenwood World logo

Reply from Kenwood World

Dear Gillian,
We regret the damaged food processor arrived with in transit damage. I can see that the item arrived back to us yesterday and a replacement will be raised.
Many thanks
Gemma, Kenwood UK

Rated 1 out of 5 stars

We never received the product and we…

We never received the product and we contacted you varies time - terrible service

12 February 2026
Kenwood World logo

Reply from Kenwood World

Dear Rob,
We regret that the product was not received and the service was not satisfactory. I believe this is due to an issue with your delivery address.
I will reach out to you directly to support and resolve as I am unable to locate any contact with our customer care team.
Many thanks
Gemma, Kenwood UK

Rated 5 out of 5 stars

The two bronze dies are very good

I ordered two bronze dies. They are expensive but I took advantage of a special offer, and buying two together saved me postage costs.
They arrived quickly and they work well.

9 February 2026

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