KEMIMOTO Reviews 

3,592
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 383 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the aftermarket parts and the exceptional, highly responsive support provided by the friendly service team. People also mention that orders usually arrive quickly and securely, making the overall online shopping process an absolute breeze for everyone. Some reviewers were not happy with certain items, noting that specific parts simply did not fit their vehicles properly despite entering the correct vehicle information on the website. Consumers additionally mentioned notable frustrations regarding expensive return shipping costs and low partial refunds when dealing with incorrect, ill-fitting, or damaged orders.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting excellent materials, perfect fit, and... See more

Quality

Users describe positive interactions with quality, consistently highlighting well-made products and great... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick response times and very... See more

Delivery service

Consumers find delivery service to be efficient, with widespread praise for fast shipping times and prompt... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fender flares are great rock sliders are wonderful everything went on really well and fit perfect could not be happier just wish someone would explain how to hock up the five loose wires on on the c... See more

Company replied

Rated 5 out of 5 stars

Great product(s) (I've purchased a few) and customer service was very responsive. I had a very minor issue/concern with an item (UTC rock sliders), they reached out asking for input. I replied, and th... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a set of whips from this company. Shortly after installing them, one quit working. I contacted the company regarding the warranty and received an IMMEDIATE personal response. They... See more

Company replied

Rated 5 out of 5 stars

Great and responsive customer service. The pair I received had a non-working right glove. I emailed and they were super quick to set it right, sending me a new pair that works great! First day riding... See more

Company replied


Company details

  1. Car Accessories Store

Written by the company

KEMIMOTO is your one-stop shop for UTV, ATV, motorcycle. We carry parts, accessories, riding gear. Designed by riders for riders. Free shipping in the U.S. and Canada.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

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4.2

All reviews

(3,592)

380 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought mirrors for my UTV the site…

Bought mirrors for my UTV the site specifically stated they fit the machine. They didn't come close to fitting. Trying to return and this company wants me to settle for 8 dollars and for me to keep the mirrors. What am I going to do with mirrors that don't fit my machine and a 8 flipping dollar return. I want a full refund and them to take the product back. So frustrating for a company to even try this horrible technique.

18 May 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

We are sorry to hear about your experience. Could you please provide us with your order number? We will look into the issue and do our best to find a solution for you.

Rated 5 out of 5 stars

Great items will do business again

I have ordered several different things from this company. I have no complaints. Will be doing business with them in the future A+ rating.

4 May 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Thank you for your wonderful feedback! It's customers like you that make our work so rewarding. We're committed to maintaining the quality you've come to trust, and we look forward to many more opportunities to serve you. Thanks again for your loyalty!

Rated 1 out of 5 stars

I will never order from this company…

I will never order from this company again ordered a windshield they sent me the wrong one then proceed to tell me by email cause they won't talk to you on the phone that they was only gonna give me 89 dollars back form a 469 dollar purchase. Very poor business people i wouldn't give them a one star and i wouldn't recommend odering from them .

3 May 2026
Unprompted review
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Reply from KEMIMOTO

We are sorry to hear about your feedback. Our customer service team has sent a follow-up email but has not yet received your reply. Could you please take a moment to check your inbox and get back to us? Thank you so much for your patience and understanding.

Rated 5 out of 5 stars

Great company and even better customer…

Great company and even better customer service. Item has scratch on it likely do to the carrier mishandling and not the packaging. KM service was very prompt and went above and beyond. Product was of excellent quality. Will definitely be buying more from them.

15 May 2026
Unprompted review
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Reply from KEMIMOTO

We are so glad to hear you had such a positive experience with our customer service and product quality. Customer-centric has always been our purpose. Hope our service will keep you coming back!

Rated 5 out of 5 stars

Order was accurate and very easy to…

Order was accurate and very easy to search for. Part is exact match and comes with OEM instructions. Shipping was prompt. 5stars

26 April 2026
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Reply from KEMIMOTO

We are so glad to hear you had a positive experience with us! Thank you for your wonderful feedback!

Rated 5 out of 5 stars

I experienced an issue with the speaker…

I experienced an issue with the speaker I ordered for my SXS shortly after purchasing it. I contacted customer service, and they were extremely helpful and responsive. They immediately stood behind their product and sent out a replacement right away. The customer service and support were excellent throughout the process. I truly appreciate the help and will definitely continue purchasing other items from them in the future. Thank you again!

12 May 2026
Unprompted review
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Reply from KEMIMOTO

We're happy to hear that our customer service team was able to resolve the issue for you promptly. Customer-centric has always been our purpose. We appreciate your positive feedback and are grateful for your continued support. Welcome next time. Kemimoto wishes you happiness every day!

Rated 1 out of 5 stars

I ordered from Kenimoto on April 26th &…

I ordered from Kenimoto on April 26th & it’s now May 13th & I have yet to receive my order

26 April 2026
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Reply from KEMIMOTO

We are sorry to hear about your feedback. Our customer service team has emailed you with a follow-up. Could you please take a moment to check your inbox and get back to us? Thank you so much for your patience and understanding.

Rated 5 out of 5 stars

Their customer service is top notch

Their customer service is top notch! Products have always been on point! I would and do recommend them to everyone.

12 May 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

We're happy to hear that you consistently have a great experience with our products and customer service. We appreciate you recommending us to others! Thank you and have a great day!

Rated 5 out of 5 stars

Fast processing and shipping

Fast processing and shipping. Seems to be of good quality. It's lightweight we will see how it holds up. Little large for 42 inch zero turn .

27 April 2026
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Reply from KEMIMOTO

We're pleased that you found the quality good and the processing fast. We appreciate your feedback and hope the product works well for your needs. Thank you for choosing us!

Rated 5 out of 5 stars

They made things right

They made things right. We had a bumpy start fulfilling my order. I was told that the item I had ordered was out of stock. I asked if they could offer a substitution and they offered a model that suited my requirements perfectly. There was a mix up in in shipping my order, but the issue was solved, the proper item was delivered, and all is good. They went out of their way to make sure I satisfied. So kudos to their customer service staff and many thanks!!

23 April 2026
Unprompted review
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Reply from KEMIMOTO

Thank you so much for this incredibly thoughtful review! We're thrilled to hear that the proper item finally arrived and that you're happy with the outcome. Our team always tries to go the extra mile, and it means the world to us that you noticed and appreciated their efforts. Welcome next time. Kemimoto wishes you happiness every day!

Rated 5 out of 5 stars

One of the whip lights was not working…

One of the whip lights was not working correctly, I sent an email, with a video of the lights and got a very quick response. After sending the video, I was offered another set of lights. Outstanding customer service!

2 May 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Thank you for sharing your experience. We're happy we could help resolve the issue so quickly for you. We'll keep striving to serve you better. Please feel free to contact us anytime. Thanks again!

Rated 4 out of 5 stars

Fast easy shopping

Fast easy shopping. Good discounts. Referral program is useful as well. They didn't have a product i was looking for yet but they were honest about it.

11 May 2026
Unprompted review
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Reply from KEMIMOTO

Thank you for your kind review! Your satisfaction is our biggest incentive. We hope to carry the product you're looking for in the future. See you again soon!

Rated 1 out of 5 stars

Y’all sent the wrong one

Y’all sent the wrong one. I have been getting run around. Not very happy

26 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

We are sorry to hear about your feedback. Our customer service team has sent a follow-up email but has not yet received your reply. Could you please take a moment to check your inbox and get back to us? Thank you so much for your patience and understanding.

Rated 5 out of 5 stars

Fast shipping and product was as…

Fast shipping and product was as described

27 April 2026
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Reply from KEMIMOTO

Thank you so much for your kind feedback! Knowing that the item met your expectations as described truly means a lot to us. We look forward to serving you again in the future!

Rated 5 out of 5 stars

My orders are always correct and come…

My orders are always correct and come in a decent amount of time

27 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

Thank you for your positive feedback! Your satisfaction and loyalty mean a great deal to us, and we look forward to continuing to serve you with the same level of quality and reliability.

Rated 5 out of 5 stars

Great find

Great price, fast shipping. Came with more than we realized. These were a gift for my husband, and they suited him and his bike so perfectly. Easy to attach and fits way more than you'd think. Just a genuinely great find.

27 April 2026
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Reply from KEMIMOTO

Thank you for your amazing review! We're so glad the products you received were a perfect fit for your husband and his bike. It's wonderful to hear you enjoyed the price, shipping, and quality. We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Sad I had to pay $60 to ship back a…

Sad I had to pay $60 to ship back a speaker that clearly didn’t fit in my UTV after inputting make model and year for comparability
They did make things right after all said and done

25 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

We're sorry to hear about your experience. For future purchases, please feel free to check with us if you're unsure about fitment, and we also recommend reviewing the specs on the product page. Regarding this return, we are now following up with you via email. Thank you so much for your patience and understanding.

Rated 5 out of 5 stars

Quick shipment

14 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

Thank you for your kind feedback! We're thrilled that you were happy with the shipping speed. We look forward to serving you again soon!

Rated 5 out of 5 stars

I like how fast .y product got to me…

I like how fast .y product got to me within 3 days and was on time for my husband birthday event.

27 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

Thank you for sharing this wonderful feedback! We hope your husband loved his gift, and we look forward to serving you again!

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