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Kelkoo Reviews 9

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TrustScore 2.5 out of 5

2.5

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Finn og sammenlign produkter og priser på Kelkoo. Kelkoo hjelper deg med å spare tid og penger når du handler på nettet, og viser deg de nyeste og mest populære produktene.

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2.5

Poor

TrustScore 2.5 out of 5

9 reviews

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Rated 5 out of 5 stars

THE BEST PLACE TO SHOP ONLINE

This is one of the best places i shop alot what I need. I have bought tunnels to my ears and a great clock and a pair of glasses who was fantastic and the customer service is great.... When you you you after a while you reach them.Because they are very busy. But I will give a big tip: press call me back and don't use a lot of time waiting. But all in all fantastic !!!!!

6 June 2022
Unprompted review
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Reply from Kelkoo

Hi Frode,

Apologies for the delay in our response, we just got access to our Trustpilot account and discovered your message. We’re glad your have had a positive experience using our Price Comparison sites. Thank you for taking the time to leave us feedback on our Trustpilot page, and hope you will continue to use Kelkoo in the future.

Rated 2 out of 5 stars

Very bad advertising experience

We cancelled our contract with Kelkoo due to unusually poor traffic performance (lots of 'traffic', almost no conversion and 90% bounce rates with 0 seconds spend on our target website which is unusual for us). We also found a 'bug' in our account setup that is both weird and suspicious: we were charged for traffic for a shop completely unknown to us and in a completely different branche (actually 66% of all leads we were charged). Customer service was non existant at that point and we still haven't had an answer why this occured - they completely avoided the question. We cancelled as soon as we could. Keep away from this company.

8 August 2014
Unprompted review
Kelkoo logo

Reply from Kelkoo

Hi Ingmar,

Apologies for the delay in our response, we just got access to our Trustpilot account and discovered your message. We are sorry to hear you’ve had a negative experience with Kelkoo Group. We always work hard to provide the best performances to our clients and we would be happy to understand what went wrong with your campaign. Feel free to contact us at www.kelkoogroup.com/contact-uk/ and we will be happy to answer any question you may have and show you the performances we are able to reach for our customers.

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