Great service
My name is Jody I just bought a car from Leslie, what a great and simple experience, fast service and very easy to deal with .thank you so so much
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My name is Jody I just bought a car from Leslie, what a great and simple experience, fast service and very easy to deal with .thank you so so much
I decided to buy a car through a dealer instead of a private person as I did not want to go through a lengthy process of checking every car. A car dealer assured me that everything was checked and that a Honda Civic that I was interested in was in great working condition. He even showed me a paper saying that. Well, surprisingly it took him a few minutes to open the car with the key. When asked how such a problem exist in a supposedly thoroughly checked car I was told that the lock got frozen and that's why it's so difficult. Since it was a cold night with below zero temperatures I though that this could be a plausible scenario. Since the car seemed to be in a good working condition I bought it, only to realize following day that the lock was simply damaged, and it took you sometimes dozens of attempts to unlock it. I came back to them, and was told that they had no idea that there was a problem with a lock (seriously). However, I was assured that they would fix it, they just need to organize a mechanic and parts. After more then two weeks, and daily lies ("yes, the part was ordered, we are waiting for its arrival", "yes, we are waiting for the mechanic to call as back") I gave up, and replaced the lock at Honda dealership service myself.
In summary I was told multiple lies on a daily basis, that they had no idea that there was a problem with the lock, that everything was checked with the car, that the lock did not work because it was frozen, that good winter tires come with the car (when taken to a garage to put them on I was told by a mechanic not to bother, as they are very old and won't even last two months), that they would replace the lock, that the lock was ordered and so on and on. If you really want to be screwed you should definitely visit those car salesmen. They are so amazing, they will repeatedly lie to your face, without blinking.
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