Poor service..
If you like being ghosted, then this is the place for you. Quick to acknowledge your communication but never provide a response...
29 January 2026
Unprompted review
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Company details
Written by the company
Keepit’s consumer product, Keepit Classic, was categorised End-of-Life on December 31, 2024. Keepit no longer has any products for consumers. Keepit’s acclaimed solutions for businesses, offering data protection for key SaaS services can be found on www.keepit.com
Contact info
United States
- www.keepit.com
1.2
Bad
121 reviews
Hasn’t replied to negative reviews
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I interviewed for a student assistant…
I interviewed for a student assistant position and never heard back for a decision. I had to email the recruiter twice while being ghosted once, so they can tell me they chose someone else. Very poor culture as a company and their recruitment process also very unprofessional
1 July 2025
Unprompted review
Highly recomendable
we use keepit for our Office 365, very easy to use, and give us peace of mind. We implemented keepit as a result of a sharepoint online outage which made our critical documents unavailable
17 March 2021
Unprompted review
Keepit has deleted my backup without…
Keepit has deleted my backup without warning. I didn´t get any mail from them, not for reactivating my account, not to warn me about deleting. I contacted them because the control panel did´t give me access to the data no more, but trying to find out why I didn't receive their mails, trying to trace the cause of the problem ended with no contact from Keepit. A chocking experience. I have been customer with them for many years, paid money to them for many years, but they just don't care. Bad customer service.
26 October 2018
Unprompted review
Good solid client
Good solid client, fast connection and easy setup. KeepIt is using "Advanced Encryption Standard" (AES), also knowen as Rijndael. If you give the program a good password, it should be safe to use.
5 October 2017
Unprompted review
great product - low price
Compared to other online backup services, keepit's unlimited plan is super cheap and has proved it's worth a couple of times. The backup works seamlessly and unnoticeable.
4 September 2014
Unprompted review
Reply from Keepit.com/classic
Hello Johan,
Thank you kindly for your review. We strive to provide an affordable easy-to-use backup solution that you can trust. We are glad to hear that your Keepit experience has lived up to this standard.
Best regards
Team Keepit
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