KDE Ltd Electrical, Plumbing and Central Heating Reviews 

385
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Arranged to come out twice, took time off work and didnt come. Then accused us of not being in. Lied and said they had a picture evidence they come out then sent a picture of the door postmarked with... See more

Rated 5 out of 5 stars

Ann was Fantastic! Professional yet down to earth, introduced herself and got the job done, will definitely use again, after messaging about 4 plumbers to no response or even reading messages, from bo... See more

Rated 5 out of 5 stars

The fitters arrived on time and they carefully covered our carpets with a protective plastic sheet, then started removing the old boiler & fitted the new one. The old central heating pipes needed repl... See more

Rated 5 out of 5 stars

Late call for a gas leak identified by Cadent. Called out KDE and they said they'd have some round within half an hour, Engineer called Ed turned up, and on time. Confirmed the Cadent diagnosis and th... See more

Company details

  1. Electrician
  2. Bathroom Remodeler
  3. Carpenter
  4. Electrical Installation Service
  5. Plumber
  6. Radiator Repair Service

Written by the company

ELECTRICAL, PLUMBING, HEATING AND BATHROOM EXPERTS. A family-run business since 1989, KDE has over 30 years’ experience providing Electrical, Plumbing, Heating and Bathroom services across Cheshire and North Wales. KDE is built on an exceptional reputation for first-class customer care, reliability, competitive prices and all-round quality. Our friendly, knowledgeable team are fully qualified and will do everything they can to understand your needs and requirements. Whether you need an electrician, an emergency plumber, a qualified gas and heating engineer or assistance with your bathroom or kitchen installation, our team can deliver any job in your home safely and efficiently to an exceptional standard. We’re also available 24 hours a day, seven days a week to assist with any emergency situation in your home, so rest assured you’re in safe hands with KDE.


Contact info

4.1

Great

TrustScore 4 out of 5

385 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(385)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service! Anne-Marie, the plumber attended my property today where she undertook works to my kitchen sink. For the first time in years I don't need a bucket under the sink and I have a usable tap that doesn't leak!!
Anne-Marie is a credit to a already amazing company.
I would highly recommend KDE for all your plumbing and electric works.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Job well done

Very prompt appointment made, arrived early, very professional and friendly, identified issue quickly, sourced new parts needed straight away so problem sorted promptly. Offered advice which helped us future proof the fix.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

A massive thank you to the engineer who…

A massive thank you to the engineer who fixed my water heater today. He explained the issue, and showed me what failed within the unit ( pretty sure I will be able to fix it myself next time thanks to that valuable lesson! ). Such an asset to the company!
Keep up the great work, guys!

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Had our boiler serviced

Had our boiler serviced, as we do every year. Engineer was thorough, checked everything over, gave us a clean bill of health. The technology used for checking everything - including the flue - seems to increase every year. Amazed at the rubbish collected from the radiators. Well done KDE.

16 November 2023
Unprompted review
Rated 4 out of 5 stars

Central Heating System Flush

Radiator flush at end of summer showed there was air in the system when turning on at the beginning of the summer. Chose to have a radiator replaced whilst the plumbers were seeking to get the system fully operational again. Staff had to return again to complete but showed true "completer/finisher" attributes to leave me with a fully functioning system.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service.

The man arrived early and was very pleasant. He checked everything and showed me photos of what he had found. It was very reassuring and an excellent service. Would not hesitate to recommend.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

What made my experience great

What made my experience great? Well I will tell you! The young man you sent out to replace the cartridges I my kitchen sink mixer taps was the most professional, capable and polite tradesman I have met in a very long time. He replaced the cartridges, which had seized dreadfully with limescale, retaining a sense of humour under duress and persevered against the odds. What a splendid asset to your Company.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Urgent boiler replacement.

Urgent boiler replacement following an emergency turned into a pleasantly smooth experience, due to the thorough professionalism that has become KDE's hallmark. My sincere thanks.

28 October 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look