KC Autos Accident Repair Centres Ltd Reviews 

2,673
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 424 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful team for providing prompt communication and keeping them fully updated throughout the entire vehicle repair process. Consumers are especially happy with the welcoming staff and the exceptional standard of fixes, noting that cars look brand new upon return and are thoroughly cleaned. However, some customers also noted disappointing issues regarding the overall quality and execution of the repair work. A small group of reviewers explicitly mentioned experiencing frustrating problems such as unaddressed body dents, missing screws, or damaged components following the completed service.

What people talk about most

Service

Clients share positive opinions on service, noting that staff are extremely polite, helpful, and... See more

Staff

Reviewers highlight positive aspects of staff, describing them as true professionals who consistently go... See more

Quality

Consumers find quality to be exceptional, with vehicles returned looking brand new and in immaculate... See more

Customer service

Customers had positive experiences with customer service, consistently highlighting great communication and... See more

Product

Users describe ambiguous interactions with product, noting that cars often look brand new and in perfect... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from everyone at KC Autos, Winsford. They picked my car up from the hire car centre and dropped it back there on completion of accident damage repair looking brand new. A stress free... See more

Company replied

Rated 5 out of 5 stars

First class service from KC autos Knowsley. Car returned in perfect condition but the best thing was the customer service. Nothing was too much and the guy who answers the queries is 10/10. I had a co... See more

Company replied

Rated 5 out of 5 stars

Really good communication at all times, always polite and dealt with any issues I had even things like ringing the hire car company as they weren’t answering to me. Also car looks amazing, would hopef... See more

Company replied

Rated 5 out of 5 stars

Got my car back last week after a collision with a lorry, which of course was a very stressful occurrence! The guys at the garage kept me up to date which just made it a lot more personal despite it... See more

Company replied


Company details

  1. Car Repair and Maintenance
  2. Auto Dent Removal Service
  3. Auto Repair Shop

Written by the company

KC Autos is a trusted name in UK accident repair, proudly serving drivers and insurers across northwest England. With a strong focus on quality, safety, and service, we deliver expert vehicle repairs using the latest technology and hold several prestige vehicle manufacturer approvals, enabling structural steel and aluminium repairs. Our dedicated team is committed to providing a seamless customer experience—from first contact to vehicle handover—ensuring your car is repaired to the highest standards with minimal disruption. At KC Autos, your satisfaction is our priority.

Lifetime workmanship guarantee

Take a look at this benefit!

Take a look at this benefit!
Our workmanship comes with a lifetime gaurantee, and we aim to deliver total satisfaction to our customers.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(2,673)

406 reviews in the last 12 months

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Rated 5 out of 5 stars

I needed my car to be repaired by a…

I needed my car to be repaired by a Skoda Authorised repair centre.
Great service from start to finish.
Would definitely recommend and would use them again if in need of a repair.

24 February 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your great review!
We’re pleased to hear you were happy with the service from start to finish. Your recommendation means a lot to the whole team.
KC Autos Team

Rated 5 out of 5 stars

Good communication throughout & quality repair

I had my car in this garage for a body repair after a small no-fault accident. They communicated well throughout, giving me updates when the cars would be returned. They also gave a good clean to my not so clean car, for which I'm really grateful!

18 March 2026
Unprompted review
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your lovely review!
We’re glad to hear you were happy with the repair and our communication throughout. It’s great to know the clean was appreciated too!
KC Autos Team

Rated 5 out of 5 stars
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your great feedback!
We’re pleased to hear you found our team helpful and communication clear throughout.
We appreciate your comments,
The KCA team.

Rated 5 out of 5 stars

Excellent customer service & they kept…

Excellent customer service & they kept me updated on a regular basis on the progress of my repair

10 March 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your kind review!
We’re glad to hear you were happy with our customer service and regular updates throughout your repair.
We really appreciate your feedback!
The KCA team.

Rated 5 out of 5 stars

Great communication

Great communication (SMS, calls, email), quick and well-done repair. I recommend KC Autos 100%, in particular their team in Stoke-on-Trent. Thank you.

17 March 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your great review!
We’re really pleased you were happy with our communication and repair service. Our Stoke-on-Trent team will appreciate your kind words.
Thanks again for your recommendation!
-The KCA team.

Rated 5 out of 5 stars

I'd reccommend this company for bodywork repairs

I'd reccommend this company for any car repairs. They picked up our car from the car rental company and they returned it there when complete. They did a lovely job and couldnt find fault with it, it also came back lovely and clean inside. It was as good as new to say whoever hit me damaged both doors, not that I want another bump, but I would use KC again if the need arose!

9 March 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you so much for your kind review!
We’re delighted to hear you were happy with the repair, collection, and return service, and that your car came back looking as good as new. It’s great to know our team made the process easy and that you felt well looked after.
We truly appreciate your recommendation.
KC Autos Team

Rated 5 out of 5 stars

The repair was done speedily and…

The repair was done speedily and efficiently. Your staff were very helpful too.
Arthur Southern

9 March 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

We’re pleased to hear the repair was completed quickly and efficiently, and that our staff were helpful throughout. Your kind words are much appreciated.
KC Autos Team

Rated 5 out of 5 stars

Excellent communication and a great job…

Excellent communication and a great job done of my car

17 March 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

We’re delighted to hear you were happy with our communication and the quality of work on your car. Your feedback means a lot to us.
KC Autos Team

Rated 5 out of 5 stars

Great Job

Very helpful staff, good communication.
Job completed earlier than anticipated.
Great job.

13 March 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

We’re glad our staff were helpful and that communication met your expectations. It’s great to hear the job was completed ahead of schedule and to your satisfaction.
We truly appreciate your feedback.
KC Autos Team

Rated 5 out of 5 stars

Repairs to bodywork

Did a great job very professional sevice

16 March 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

We’re really pleased to hear you were happy with the work and found our service professional. Your feedback is greatly appreciated.
KC Autos Team

Rated 5 out of 5 stars

Good quality repair

Good quality repair and cleaned thoroughly before returning car. Nice touch.

14 March 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

We’re delighted to hear you were happy with the quality of the repair and appreciated the thorough clean before your car was returned—it’s those little touches that matter to us.
Best regards,
KC Autos Team

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service, kept informed all through the process. Was easy and staff very helpful. Would recommend.

10 March 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your kind review!
We’re really pleased to hear you found our service fast, efficient, and easy to use. Keeping you informed and providing helpful support is always our priority.
We truly appreciate your recommendation.
-THE KCA team.

Rated 5 out of 5 stars

Highly reccomendable company

Very prompt on pick up, the recovery man explained about the car and where it was going he couldn't give an estimate of return but did say the company would be intouch which they were with 48 hours, they said about how and what was going to happen and when it would be returned, the recovery driver and phone staff were polite and helpful, could not fault anything and the car came back gleaming Inside and out,
Would highly recommend to anyone

11 February 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your great review!
We’re really pleased to hear you were happy with the prompt collection, clear communication, and the service from both our driver and office team. It’s also great to know your car was returned to you in top condition.
We truly appreciate your recommendation
KC Autos Team

Rated 5 out of 5 stars

K C AUTOS STCKPORT

MY CAR WAS COLLECTED FROM HOME AND RETURNED REPAIRED TO A HIGH STANDED.ALSO FULLY VALETED .THE STAFF ARE CUSTOMER FRIENDLY AND HELPFULL.WILL DEFINITELY RECOMMEND K C AUTOS STOCKPORT. MRS A SMITH.

4 March 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

We’re delighted to hear that you were pleased with our collection and delivery service, as well as the quality of the repair and valet. Providing a convenient and high-standard service is something we always strive for, so it’s great to know we met your expectations.
Your kind words about our team mean a lot.
-The KCA team.

Rated 5 out of 5 stars

Great repair

Great repair. On time. Kept me informed

26 February 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

We’re really glad to hear you were happy with the repair and that everything was completed on time. Keeping our customers informed throughout the process is something we take pride in, so it’s great to know that made a difference to your experience.
-The KCA team.

Rated 3 out of 5 stars

Good quality

Good quality
Communication was good to start with but repair took a lot longer than first anticipated

12 February 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your feedback. We're glad the communication was good, but we’re sorry the repair took longer than expected.
We always aim to complete repairs as quickly as possible while maintaining quality, and we appreciate your patience throughout the process.
The KC Autos team.

Rated 5 out of 5 stars

Great

Car was collected repaired and cleaned
The service was great

24 February 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your kind words! We're glad you were happy with the collection, repair, and cleaning service, its exactly what we aim to achieve.
The KC Autos team.

Rated 5 out of 5 stars

The whole experience from start to…

The whole experience from start to finish wad simple and flawless. I left my vehicle with a hire company and collected a courtesy car. KC Autos collected the car. They informed me when the repairs would be done by and I was able to track progress. Overall great experience

5 March 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thanks so much for your lovely review! We're thrilled to hear everything went smoothly from start to finish.
It was a pleasure looking after your car, and we really appreciate your feedback.
The KC Autos team.

Rated 5 out of 5 stars

QUICK TURNAROUND ONCE THE CAR WAS…

QUICK TURNAROUND ONCE THE CAR WAS COLLECTED GOOD REPAIR JOB

6 March 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your feedback! We're glad you were happy with the quick turnaround and the repair work.
We appreciate you posting a review.
The KC Autos team.

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