Incorrect delivery timescales provided! The latest expected delivery date was 13th July, yet I’ve still received no update on my parcel. Tracking shows it’s still waiting to leave Germany. What... See more
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Super fast delivery! It was at my door the next day. Very nice bag - great material, very light and great functionality. Can’t wait to take it to work with me tomorrow! Thank you.
I’m really happy with this backpack. The material feels high-quality, has a nice texture, and seems easy to wipe clean. It’s also very comfortable to wear, especially because the shoulder straps are w... See more
I've been umming and ahhing over this bag for months, because of the price. Finally gave in and am SO glad I did. The bag is super high quality, and absolutely stunning. It fits so much inside and so... See more
Company details
Written by the company
Unsere Produkte sind stylish, gut durchdacht designed und glaubwürdig. Sie sind mehr als reine Objekte, sie sind die passenden Begleiter für jedes Abenteuer. Dem Global Citizen gewidmet, möchte Kapten & Son die Leidenschaft für das Abenteuer wecken – gemeinsam mit unseren Kaptens bahnen wir uns den Weg durch den Großstadtdschungel und entdecken mit ihnen das Ende der Welt.
Contact info
Agrippinawerft 28 , 50678, Köln, Germany
- www.kapten-son.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 2 weeks
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Really good product and delivery on time
Really good product and delivery on time
Fast shipment
Fast shipment, no issues with delays and the package came in a good condition
Awesome experience!
Awesome experience!
absolutely love the bag Lisbon Duffel small. Great for my daily gym + office ! fits everything perfectly
one recommendation from my side for this bag is that the bottom "wet clothes" couldve been a more flexible plastic(or some collapsible soft water repelent) inline so that we can fit shoes there too? feels weird to me to keep the shoes in the same compartment as my clothes. but thats just my ick.
over all 10/10 loved each and everything the bag has to offer!
Great quality and fast delivery
Great quality and fast delivery. Looks even better in real life than in photos.
It looks really nice at first glance.
It looks really nice at first glance.
I love the backpack (Bali with sling)…
I love the backpack (Bali with sling) the only thing to be Mindful about is that the quality of the material is a bit low. After one week small pieces started falling off the corners. If they would fix that.... It would be absolutely perfect! Love the brand and the aesthetics. Which looking elegant but still also super practical.
For my work I make a lot of international trips and need to have something that works for business context. Before I had a leather shoulder bag but it was so unpractical. This backpack looks good enough for business but also is way more comfortable! I also love the slingbag that goes with it because with traveling that's super practical. The second I get out of the airport it goes into my backpack in which it fits perfectly.
Especially for people that like using pouches this bag is perfect!
Disappointing Quality and Sustainability Policy
I bought a backpack from this brand at their Vienna store about 2.5 years ago. Recently both zippers broke, even though the only thing I usually carry is a very thin laptop.
I went back to the store hoping they could at least offer a repair service, even if I had to pay for it. Unfortunately, I was told the guarantee is only valid for two years and that there’s nothing they can do after that — even though this clearly seems like a quality issue with the material.
They told me the zippers would need to be replaced and that a tailor would charge around €100 for the repair, which is more than the bag itself. That basically makes the bag useless after just 2.5 years. The company needs to rethink its sustainability policy…
Long story short: if you don’t want to throw away your backpack after a couple of years, I would not recommend buying from this brand. I definitely won’t be buying from them again.

Reply from Kapten & Son
Very happy for my new bag
Very happy for my new bag, I really like it !!
Top soft material becoming brittle quite soon
The backpack has great looks, feel, clever and generous pockets.
However after some use, the softer and non-water repellent top part (the one where the main zip is) has become brittle and worn, with the outer colour coating flaking off, revealing the white material underneath. It makes it look quite rough for professional environments. Not a long term investment, as I need to replace it after only a couple of years from the purchase.

Reply from Kapten & Son
Product delivered promptly
Product delivered promptly. Goods are as described excellent quality. Very Happy.

Reply from Kapten & Son
Fast delivery which i love and the…
Fast delivery which i love and the quality of the products are just next level👌🥰

Reply from Kapten & Son
Fyn Walnut exactly as promised
The Fyn Walnut backpack looks exactly as promised. Sleek, sufficient compartments for easy acces and good quality at first sight.
Excellent choice
The package arrived on time and the box was in excellent condition.

Reply from Kapten & Son
Lisbon Pro backpack
I had been eyeing up their bags for awhile online. I went into one of their stores in Amsterdam. Zophia, the sales assistant was very pleasant and extremely helpful. I explained to her that I was looking for a bag that I could use as a carry on for flights. She showed me a range of different bags I opted for the Lisbon pro in a muted rose colour. I love the bag and cannot wait to use it on my upcoming flights. There are a lot of compartments which is something I need in order to fit everything. The quality of the bag is very high-end and you can tell that there’s a lot of care that goes into making them. Would highly recommend. Thank you Zophia for your excellent customer service! 😊

Reply from Kapten & Son
This is my second backpack I have…
This is my second backpack I have ordered from You! And its GORGEOUS AS WELL AS THE FIRST ONE 💜 Thank you for great product!!!

Reply from Kapten & Son
Best travel thing ever
It's absolutely incredible thing so high quality and greatly functional🤎i love it

Reply from Kapten & Son
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