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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, often highlighting specific individuals for their expertise and informative guidance. Many people appreciate the excellent customer service and support they received, which made setting up accounts and understanding investments a smooth and easy process. Reviewers also frequently mention the efficiency and great communication from the team. However, some customers also noted that they received several phone calls that felt like hard-selling for more personalized services, including telephone access to a personal advisor.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and expertise.... See more

Service

Users describe positive interactions with service. Many customers highlight the friendliness and helpfulness... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the patient and... See more

Based on these reviews

Rated 5 out of 5 stars

So far I have had a great experience with Kapitales. Staff, pankaj has delivered his expertise in trading and investing to me flawlessly. I am really enjoying working with him at Kapitales. Phone call... See more

Rated 5 out of 5 stars

Charlie is professional, friendly and very informative during the walk through...one can feel confident and secure, bring with Kapitales. It's an excellent start with a smart thought process in tradin... See more

Rated 5 out of 5 stars

I have found working with Megan at Kapitales a very satisfying experience. Her advice has been spot on & her approach has been friendly & involving. She shows that financial growth doesn't have to be... See more

Rated 5 out of 5 stars

I have been receiving stock recommendations from Megan of Kapitales for the past 12 months & have built a portfolio. This portfolio has now exceeded $150,000 & profitably has been achieved. Thank also... See more


4.6

Excellent

TrustScore 4.5 out of 5

49 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stock Exchange Recommendations

I have been receiving stock recommendations from Megan of Kapitales for the past 12 months & have built a portfolio. This portfolio has now exceeded $150,000 & profitably has been achieved. Thank also Charlie for your assistance..…

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Kapitales Review

I have been dealing with Rachael and Charlie.
They have been extremely friendly and helpful. they are teaching me a lot.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Beware of these Scamsters !!

Beware of these Scamsters !!
I have been subscribed to Kapitales for almost three years, and based on my experience, I strongly advise caution. I have faced significant losses during this period, and I personally feel that the service has not been trustworthy or professional.

In my opinion, most of the positive reviews appear to come from individuals associated with the company, rather than from genuine clients.

Several representatives I dealt with—using names such as Russell, Megan, Charlie , Kai—are actually not their actual names and are all operating from somewhere in India, despite presenting themselves as based in Australia.

In my experience, it was difficult to reach them during regular Australian business hours, as they were typically available only around 9 AM IST.

I felt pressured into trusting their recommendations, which often involved high-risk small-cap stocks that did not perform well, resulting in substantial losses for me.

Although the company may have an office in Sydney, my interactions suggested that most of the operational team was based elsewhere.

Overall, I have had a very negative experience and would discourage others from trusting these guys. A new story of either a holiday or accident always crop up after the 1st manager gives you a shocker loss. Some of these guys even persuade you to put your money into the indian market thruough them to give you new shockers. Dont trust them !!

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Openness & professionalism

With reference to my interaction with Molly & Charlie i have appreciated both their professionalism & openness to any questions I have raised , both were full of information in relation to the Company

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Charlie is Professional👍

Charlie is professional, friendly and very informative during the walk through...one can feel confident and secure, bring with Kapitales. It's an excellent start with a smart thought process in trading. Feeling lucky for being in a transparent and honest place.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, follow up, efficient. Charlie was very helpful. Rachel helped to get me started. Wonderful opportunity to learn about the stockmarket from a novice point of view.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

new customer experience with Kapitales

I'm a new customer to Kapitales and found the experience easy to understand and work with. Both Charlie and Molly have been great to deal with and helped with all my questions. Highly recommend.

10 November 2025
Unprompted review

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