Kakobuy Reviews 

312
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 241 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery service, noting that placing orders is extremely simple and that warehouse photos provide great confidence before shipping. Consumer feedback consistently shows that support agents are very helpful, friendly, and quick to respond whenever assistance is needed. Some reviewers were not happy with high shipping costs, expensive carrier rates, and unexpected extra fees charged for packages. People also mentioned that some parcels took a very long time to arrive or encountered frustrating delivery problems during transit. A few customers experienced issues receiving incorrect items or missing contents inside their shipments.

What people talk about most

Delivery service

Consumers find delivery service to be generally satisfying, with many reviewers highlighting remarkably fast... See more

Price

Reviewers highlight ambiguous aspects of price, as many consumers praise the platform for offering incredibly... See more

Product

Customers consistently note ambiguous experiences with product quality and delivery, as many reviewers praise... See more

Customer service

People report positive experiences with customer service, noting that support agents respond quickly, reply... See more

Order

Reviewers express mixed feelings regarding their order experiences, with many consumers praising the easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Guys, high shipping costs is not a scam. It's reality. Other companies like shein, temu, etc. just already added the shipping price to the item price, that's why what they sell is more expensive but s... See more

Rated 5 out of 5 stars

Ive been useing kakobuy for months now almost a year 1. never had a problom with customs and i live in denmark 2. 10-14 days shipping depends if u use dhl or dpd 3. Great customer service if you... See more

Rated 5 out of 5 stars

great agent, not too expensive. shipping takes a while to the uk but that’s expected with an agent. had 3 hauls and no major issues so far and customer service on discord quite helpful

Rated 5 out of 5 stars

I ordered 4.5 kg package and everything went great. The shipping took 15 days. Shipping was 55€ for 4.5kg which is pretty good.


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

312 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(312)

270 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I used Kakobuy for a long time

I used Kakobuy for a long time, but I have now finally decided to switch to a different agent. Their customer service is highly incompetent and rarely addresses questions or requests effectively. Packages are made unnecessarily heavy and bulky due to excessive plastic packaging, even though I always specifically ask for it not to be included. I am very dissatisfied and would strongly recommend that everyone choose a different agent.

3 August 2026
Unprompted review
Rated 3 out of 5 stars

bad suport

t is expensive, but that is not the problem. Support does not care that my item came broken. I would give it 1 star, but I won't just because the parcel came

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I realy like the fact that you can chose when to chip it , on other plateform (like taobao), as soon as you buy it , it will be shipped as kickly as possible .I also love that they have an active community on discord who you can talk to.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Great shopping experience

I ordered several clothing items through Kakobuy. The prices were affordable, the ordering process was easy, and my package arrived safely. Customer support was helpful whenever I had questions. Overall, I had a good experience and would use Kakobuy again.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

good

Very large selection of stuff on kakobuy, they hand out coupons so u can ship cheaper the staff are great and it arrivers on time

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Nice agent

Recently used kakobuy for my latest haul and that's everything i can say about it.

Ordering was easy enough and the agent was helpful whenever i had a question. Qc pics were clear and they packed everything up really good so everything came in decent condition. Shipping didn't take too long (about 2 weeks) which was a nice surprise.

Pretty solid agent overall, will probably use them again next time, def worth checking out if u are looking for one.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Kakobuy

I had a flawless experience with using Kakobuy, The entire process was very simple and not confusing, with support being very fast to help with any questions, and keeping me updated with the parcel status.
The delivery time was also much faster than other sites, and Kakobuy provided me with clear, detailed QC images of my items. All of my items that arrived were as described and I am very happy with my experience. I would recommend Kakobuy to everyone looking for a trustable and fast shopping agent, and I will be returning to make another order soon.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

100% worth

shipping a lil high but its normal ofc because its large and international i highly reccomend its very cheap n good quality and u also get qc pics b4 u ship it out so you can make sure everything is right.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Best chinese shop!

I bought clothing, two tshirts and some accesories from the other side of the world, very good prices, i really like this page i already recommended it to my friends and i'd do it again :)

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Service is perfect!

Customer support is welcoming ,friendly and very helpful.They give all needed qc photos with high quality and reply really fast.

13 July 2026
Unprompted review

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