K12 - Dogwood Virtual School Reviews 

35
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TrustScore 4 out of 5

4.0

300 South Main Street, Suite 212, 27540 Holly Springs, NC, US

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Rated 5 out of 5 stars

Great out resource for kids. I have a teen daughter who struggles with social anxiety and I'm grateful for this program to be available in the comfort of our home. Staff is great at keeping the parent... See more

Company replied

Rated 5 out of 5 stars

My experience with K12 thus far has been great! My son is going into his third year this fall, starting highschool. I'm amazed at how the teachers are constantly reaching out to me about everything i... See more

Company replied

Rated 5 out of 5 stars

The teachers are awesome and always available for any questions I may have. My daughter takes Honor classes and I feel as if she is getting very good instructions and she is thriving as an A honor rol... See more

Company replied

Rated 1 out of 5 stars

I've been trying to reach out to someone for two weeks, no response about my child being withdrawn, because she was behind in class work and attendance, because it took over a month to receive new lap... See more

Company replied


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. School

Written by the company

Dogwood Virtual School (DVS) offers K-12th grade students in North Carolina a tuition-free, full-time online public school experience. Combining flexible learning with high academic standards, DVS provides a curriculum designed to meet students’ individual needs while preparing them for future success. With support from certified teachers and an interactive learning platform, students receive a personalized education tailored to their goals. DVS is powered by K12, a Stride, Inc. portfolio brand, which has led the way in online education for 25 years. Learn more at dvs.k12.com.


Contact info

  • 300 South Main Street, Suite 212, 27540, Holly Springs, NC, United States

  • 855-632-2036

4.0

Great

TrustScore 4 out of 5

35 reviews

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4.0

All reviews

(35)

1,965 reviews in the last 12 months

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Rated 5 out of 5 stars

Great School

The teachers and staff always have the students interest as top priority

6 April 2026
K12 - Dogwood Virtual School logo

Reply from K12 - Dogwood Virtual School

We're very happy to hear that the students' interests are always a top priority for our teachers and staff. Thank you for sharing!

Rated 5 out of 5 stars

In the few years I’ve had my son…

In the few years I’ve had my son enrolled in this virtual school we have learned a lot. And with the help from the staff and teachers we are grateful. We have even had help with the tech department.

6 April 2026
K12 - Dogwood Virtual School logo

Reply from K12 - Dogwood Virtual School

We're happy to hear that you and your son have learned a lot with our virtual school! We appreciate you mentioning the staff, teachers, and tech department.

Rated 5 out of 5 stars

How well all the staff we have …

How well all the staff we have interaction with understands and works with the family with our students disability

6 April 2026
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Reply from K12 - Dogwood Virtual School

We appreciate your feedback and are so glad to hear that our staff supports your family and student's unique needs effectively.

Rated 5 out of 5 stars

Our family loves PSPVA!

Our family loves PSPVA!
We're in our second year with Pine Springs and preparing for our third. Our son is excelling in school, has made friends, and loves his teachers. This has been an excellent choice for our family!

6 April 2026
K12 - Dogwood Virtual School logo

Reply from K12 - Dogwood Virtual School

Thank you! We’re so glad your son is excelling and enjoying his experience. We truly appreciate your continued trust in PSPVA!

Rated 1 out of 5 stars

I enrolled my daughter into homeschool…

I enrolled my daughter into homeschool because a teacher has it out for me.Yet my child was excluded from alot of activities,and mrs s always used the excuse something must be wrong with our system.Brought the issue to mr.b,thought the issue was fixed but if activitites where meant for that day ,my childs camera would be blocked off untill it was time for reading.Then her camera would work normally,Mrs p was an amazing teacher,the few times I did see her,mrs.palmer was always doing right by her students.I may not know her but she had a big impact on my child and made her feel welcomed!

6 April 2026
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Reply from K12 - Dogwood Virtual School

Hello. Thank you for taking the time to share this feedback. We would like to connect with you and address the concerns that you have. We have sent you an email and look forward to hearing back.

Rated 3 out of 5 stars

Improvements needed for communication

My son enjoys his activities, and the school sent us everything we needed! We love it. But it is nearly impossible to communicate with my son’s teachers.

6 April 2026
K12 - Dogwood Virtual School logo

Reply from K12 - Dogwood Virtual School

We're glad your son enjoys the activities and that you received everything needed! We apologize for the communication difficulties with the teachers. If we can assist you with this, please reach out to us at help@k12.com. We understand how important communication is and want to ensure that your concerns are addressed.

Rated 5 out of 5 stars

v good school

I would like to express my sincere gratitude and appreciation toK12 - Pine Springs Preparatory Virtual AcademyK12 - Pine Springs Preparatory Virtual Academy Schools for their dedication, support, and commitment to providing an excellent learning environment. Your continuous efforts in nurturing students, encouraging growth, and fostering a positive educational experience truly make a difference.

Thank you to the teachers, staff, and administration for your hard work, patience, and passion. Your guidance and care inspire students to achieve their best and build a brighter future.

I am truly thankful to be part of such a wonderful and supportive community.

6 April 2026
K12 - Dogwood Virtual School logo

Reply from K12 - Dogwood Virtual School

Thank you so much for your heartfelt message. Your words of appreciation mean a great deal to our entire community at Pine Springs Preparatory Virtual Academy. Our teachers, staff, and administrators are deeply committed to creating a supportive, engaging, and enriching learning environment, and it is truly encouraging to know that this dedication is making a meaningful impact.

We are grateful for your recognition of the hard work, patience, and passion that our team brings to each day. Supporting students as they grow, learn, and discover their potential is at the core of our mission, and your acknowledgment reinforces the importance of that work.

We are equally thankful to have families like yours as part of our community. Your partnership, trust, and positivity help strengthen the learning experience for everyone. It is a privilege to support your student’s journey, and we look forward to continuing to grow together.

Thank you again for your kindness and appreciation.

Rated 5 out of 5 stars

I love the flexibility for online…

I love the flexibility for online learning, how the teachers give students chances to catch up on their work when they fall behind. My student doesn't communicate well with others in person so she does better online.

6 April 2026
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Reply from K12 - Dogwood Virtual School

Hello! Thank you so much for sharing this feedback with us. We’re delighted to hear that your student feels more at ease communicating in an online setting. Creating a comfortable learning environment is incredibly important, and we’re grateful for the opportunity to support them on their educational journey.

Rated 1 out of 5 stars

Disorganized

Disorganized. Complicated systems and forms. A lot of glitches.

6 April 2026
K12 - Dogwood Virtual School logo

Reply from K12 - Dogwood Virtual School

Thank you for sharing your feedback with us. We recognize that the platform updates this year have introduced a number of changes, and we apologize for any inconvenience this may have caused. We understand how essential a smooth, organized, and reliable learning experience is for students.

Our team is continually working to enhance the platform, and input like yours plays an important role in that process. If you need further assistance, please feel free to contact us at help@k12.com.

Rated 1 out of 5 stars

The teacher teach way to fast…

The teacher teach way to fast especially for my 1st grader. It’s like they have to reach a goal by a certain time.

6 April 2026
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Reply from K12 - Dogwood Virtual School

Hello. Thank you so much for reaching out and sharing this feedback with us. We want to ensure that your concerns are heard and addressed. We have sent you an email. If we can assist you further, please reach back out to us. We look forward to working toward a resolution with you.

Rated 2 out of 5 stars

Teachers are great HOWEVER ...

Teachers are great and very willing to help your child. However, my daughter was withdrawn and no matter how many times I called I could never get anyone or a call back. I had no idea she was being withdrawn. Actually the week she was locked out I emailed her home room teacher, who responded and nothing was said about being withdrawn. Granted her teacher may not have known either. After that and not getting anywhere, I sent two more emails to her homeroom and nothing back and then I realized I had not gotten any emails from any teacher so they must have severed all ties with all her teachers once they removed her. I did not check this schools reviews when I was enrolling my daughter b/c I assumed K12 they would hold a certain standard for participating schools. Apparently they do not. I do not recommend this school. Now I am requesting her records so I can get her into a public school somewhere else. Very frustrating. K12 support has been great, but even with me on the phone they can't get anyone at PrineSprings. 5 stars for the teachers though. 2 for the school as a whole is being gracious.

2 March 2026
Unprompted review
K12 - Dogwood Virtual School logo

Reply from K12 - Dogwood Virtual School

Hello. We appreciate you sharing this experience, and we’re truly sorry for how stressful and confusing this has been. Families should never feel left without clear communication—especially during something as important as a withdrawal or transition—and it’s concerning to hear how difficult it was to get answers while your daughter was locked out and her teachers were no longer reachable. Your feedback about the difference between the classroom experience and the broader school support is important, and we understand how frustrating it must feel to be trying to move forward without the information you need.

We’d really like to make sure someone can take a closer look at what happened and help you get the appropriate answers to your question. When you’re able, please reach out to help@k12.com so our team can review this more directly and support you further.

Rated 1 out of 5 stars

I've been trying to reach out to…

I've been trying to reach out to someone for two weeks, no response about my child being withdrawn, because she was behind in class work and attendance, because it took over a month to receive new laptop. I've sent over 15 emails and called numerous times still no response from "the only person who can help me" with getting me child back in school.

30 January 2026
Unprompted review
K12 - Dogwood Virtual School logo

Reply from K12 - Dogwood Virtual School

We're incredibly sorry to hear this! Please send us an email at help@k12.com with more details regarding this situation so we can lend a hand.

Rated 5 out of 5 stars

We love the flexibility of online…

We love the flexibility of online learning we have been at this since Covid started and we never realized how much of a benefit it was for our kids to be able to do school from home. We know they are safe and can learn without having to deal with bullies or nonsense that distracts from the task at hand. We would love for more options close to the Steel Creek area to get the kids out with their peers for socialization activities. I can say that the communication with teachers was lacking and one teacher, rather than actually teaching, he just put slides. He spoke at the beginning and then at the end but there was not good communication. My hope is that all the teachers understand that we appreciate all of their hard work and effort. We know your job is tough. Thank you

25 June 2025
K12 - Dogwood Virtual School logo

Reply from K12 - Dogwood Virtual School

We're encouraged to hear that online learning has been beneficial for your children. Your insights on socialization and teacher communication are invaluable, and we’re committed to using your feedback to guide future improvements—especially in refining our teaching methods. Thank you for recognizing the hard work of our educators and helping us grow, we sincerely appreciate you taking the time to share your honest feedback.

Rated 5 out of 5 stars

Good school

Great experience

23 June 2025
K12 - Dogwood Virtual School logo

Reply from K12 - Dogwood Virtual School

We are so happy to hear about your positive experience and appreciate your valued feedback.

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