Unprofessional
They done the works in 2016 via our insurance company.
No honesty nor professionalism whatsoever!
It was a kitchen job done via our insurance company.
Their workmen haven’t installed our kitchen floor tiles properly!! They didn’t prepare the floor properly!!
Hence the tiles moved and cracked in less than 6 years' time!!!
A decent tiling job should have lasted for at least 10-15 years!!! Not less than 6 years!!
My independent assessor proved to them by photos and a detailed report the poor quality of our kitchen tiling job carried out by them.
They refused to compensate us for the huge financial damage caused by re-preparing and re-tiling the kitchen floor (properly and professionally this time) and the inconvenience caused to us (family with 2 children under 5 and my 80yrs old disabled mother).
They said it’s out of warranty!! But they haven’t done their preparation work for the floor properly from the beginning hence they moved and cracked!!
They charged our insurance company thousands of pounds but they didn’t do the works professionally!!
Don’t use this firm! They will not accept responsibility for their poor quality of work!!



