Just Flowers Inc Reviews 

6,484
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 892 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that placing orders online is a straightforward process and that the floral arrangements consistently arrive fresh, beautiful, and precisely as pictured. Many consumers also appreciate the helpful assistance provided when organizing timely deliveries for important family milestones and celebrations. Some reviewers were not happy with unexpected delivery delays, missing items, and sudden extra fees. Other individuals frequently experienced frustrating communication barriers when attempting to resolve missing shipments with support agents. A few people also specifically reported that unexpected product substitutions did not match their original selections.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, as many reviewers highlight on-time arrivals,... See more

Product

Customers consistently note ambiguous experiences with product, as many reviewers praise the fresh, beautiful... See more

Order

Reviewers highlight ambiguous aspects of order processes, as many consumers praise the website for being easy... See more

Service

Users describe ambiguous interactions with service, highlighting a wide split in customer experiences. While... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as experiences vary significantly among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were beautiful and delivered on time- however, I was not alerted when the flowers were delivered, even though I provided my email and phone number and this was the only downfall. I would r... See more

Company replied

Rated 4 out of 5 stars

I appreciate the delivery of flowers to a brother in law,in a busy time. I was a little disappointed that the bouquet I chose wasn't available. But the other bouquet as substitute worked out. I didn't... See more

Company replied

Rated 4 out of 5 stars

It was easy to Order online and the handwritten note was spot on from the florist. Appreciated that touch. The only complaint is that I did not see anywhere that listed estimates on the size of the... See more

Company replied

Rated 5 out of 5 stars

i have ordered from other flower sites and had bad experience with the flowers i ordered and some never got delivery and never got a refund. i m so happy with just flowers for doing an awesome job a... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


Contact info

3.7

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.7

All reviews

(6,484)

892 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had experienced a cancelation from…

I had experienced a cancelation from another company and within hours my request was made and delivered. My step mother was delighted with the arrangement and ya'll got me out of a bit of a jam. Thank you!!

4 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We appreciate your business.

Rated 5 out of 5 stars

The flowers were beautiful and…

The flowers were beautiful and delevered on time

4 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We appreciate your business.

Rated 5 out of 5 stars

The site was easy to use

The site was easy to use. Love seeing pictures of the different arrangements.

2 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We appreciate your business.

Rated 5 out of 5 stars

Very easy to navigate on your website

Very easy to navigate on your website. The arrangement sent was well received and appreciated by the receiving party.

2 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We appreciate your business.

Rated 5 out of 5 stars

Excellent service

Excellent service, delivery on time, flower arrangement was beautiful.

2 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We appreciate your business.

Rated 4 out of 5 stars

Ordered with a banner and flowers…

Ordered with a banner and flowers showed up without it. Flower colors were almost the same. Wanted the dark blue since the flowers showed red,white and blue and were for a service member. Blue flowers arrived in a light blue shade.

2 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Tami Schatz we apologize for the problem you are experiencing with your order 10519769 to Alvin Schumacher. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Rated 1 out of 5 stars

Stay away

Stay away! Ordered sympathy basket with blooms, greenery, etc. for my sister, on death of her husband. What was delivered was a potted plant. No blooms, just a snake plant type thing. Called service, they said they had right to substitute if what I had ordered wasn't available at that city. Refused to re-deliver something more appropriate, gave us back $15 on a $106. Do a Google search on their reviews. Wish I had.

3 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thursday, September 10 at 6:00 AM
No response received
The reviewer didn’t respond to your request within the 3-day period.

Monday, September 7 at 5:52 AM | Just Flowers Inc
Request sent
You asked for this reviewer’s full name, email address, phone number, and order details. They have until Thursday, September 10 at 6:00 AM to respond.

Rated 4 out of 5 stars

I appreciate the delivery of flowers to…

I appreciate the delivery of flowers to a brother in law,in a busy time. I was a little disappointed that the bouquet I chose wasn't available. But the other bouquet as substitute worked out. I didn't have the phone number of the person receiving the flowers, but, luckily they were still delivered!

1 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Kathy, thank you for the feedback. We appreciate your business.

Rated 5 out of 5 stars

Beautiful fresh flowers

Beautiful fresh flowers. On time delivery. The arrangement was huge and has lasted a long time.
Very happy with my choice.

1 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We appreciate your business.

Rated 5 out of 5 stars

Ordering was very easy

Ordering was very easy. The arrangement was delivered right on time and was beautiful!!!

30 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We appreciate your business.

Rated 5 out of 5 stars

Just flowers company was very sensitive…

Just flowers company was very sensitive to my needs during the loss of my love one. They were caring, and compassionate.

4 September 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for taking the time to share your pleasant experience. We appreciate your business.

Rated 5 out of 5 stars

Easy to use

Easy to use; reasonable prices; quick delivery; lovely flowers, although a little different then pictured...but that was specified up front.

31 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the positive review. We appreciate your business.

Rated 5 out of 5 stars

This florist responded positively when…

This florist responded positively when others turn away at delivering to a remote location. The flowers were fresh and arranged as depicted on the website.

28 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the positive feedback. We appreciate your business.

Rated 1 out of 5 stars

Just Flowers- liars, NO INtegrity!!!

I ordered some flowers for my sister to be delivered to Burke Health. I asked her later if she liked her flowers and she said that she did not get any flowers. Asked her what time she discharged and she said close to 5 pm.
Just flowers said they were unable to deliver the flowers because the patient discharged at 2pm. THe biggest lie EVER- I guess they forgot that the discharge paper is time stamped. THen if this wasnt enough, I told them to cancel the order because she does not live near the hospital and they had the audacity to tell me they will refund my money minus $30 because the flower shop made the bouquet already. ANd all their pathetic customer service and supervisor kept saying is sorry but they are still taking my $ 30. Stay away from them!!!!!!!!

26 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

You asked for this reviewer’s full name, email address, phone number, and order details. They have until Saturday, September 5 at 7:00 PM to respond.

The reviewer didn’t respond to your request within the 3-day period.

Rated 5 out of 5 stars

Good service, very nice flowers

The flowers arrived within the 4-hour window (express delivery selected) and were very pretty. They did have to make a couple of substitutions, which I was notified of by e-mail, including the color of the vase. But the overall blue & white color scheme remained and the bouquet got lots of admiration!

28 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the positive feedback. We appreciate your business.

Rated 5 out of 5 stars

Fresh and On-Time

Flowers for my wife’s birthday were delivered on time. Flowers were correct and fresh. Vase / decor was very nice.

28 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the positive feedback. We appreciate your business.

Rated 4 out of 5 stars

The flowers got there on time.I do…

The flowers got there on time.I do appreciate that, because I could not make it. I did not get any response back on the presentation. So I cannot comment.

28 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Daryl Kane we apologize for the problem you are experiencing with your order 10518482 to Orlando Kane. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Rated 4 out of 5 stars

I got the flowers for my sister for her…

I got the flowers for my sister for her birthday, however I paid 15 dollars for some candy that she never received, was very disappointed but otherwise the flowers were beautiful

27 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Tonya Pendergraft, please be advised that you did not order candy and you weren't charged for candy either.

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