James Miller & Associates Reviews 

73
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Lottie from James Miller & Associates was superb. Always available when I needed help and info and made getting the mortgage as stress free as possible. I would have no hesitation at all in thorou... See more

Rated 5 out of 5 stars

This is the 2nd time we have used James Miller & Associates. This time round Lottie helped myself and my partner to get everything in place. Lottie was Amazing! Always contactable and dealt with any c... See more

Rated 5 out of 5 stars

Amazing experience buying as a single person. Very smooth, answered all questions. I worked with Lottie and she was amazing and quick. I couldn’t thank you enough.

Rated 5 out of 5 stars

We have dealt with James Miller and Assosicates over the last 7 years. They are amazing, so helpful always keeping in contact with next steps. James always at the end of the phone if needed and Lott... See more

Company details

  1. Financial Consultant
  2. Insurance Broker
  3. Mortgage Broker

Written by the company

Providing mortgage and insurance advice. With over 10 years of independent experience, we search the whole market to offer you the best deals, with clear, fast and friendly advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

73 reviews

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4.9

All reviews

(73)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

We recently used Lottie from James…

We recently used Lottie from James Miller for our Mortgage and relevant insurance policies. As first time buyers this whole process was very overwhelming and daunting, Lottie made it easy and completely stress free. She was so knowledgeable and was able to advise us on all our viable options and recommend the one most fitting to us. We’ve come away with policies we are over the moon with and the process was seamless, all thanks to Lottie! We 100% recommend James Miller for making a property purchase less stressful and ensuring that you obtain the best financial deals. A real life superhero!!

16 June 2025
Unprompted review
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Reply from James Miller & Associates

Thanks for the feedback

Rated 5 out of 5 stars

James and Lottie were amazing once…

James and Lottie were amazing once again helping us to secure another mortgage that worked for us. Great customer service and responsive to every email or telephone call. I would highly recommend.

24 July 2025
Unprompted review
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Reply from James Miller & Associates

Thanks for the feedback

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Efficient and responsive whilst making the whole mortgage (new and renewal) so simple and stress free. I would highly recommend. Regardless of where you are based their remote service is second to none. Best experience by far for me compared to others, Lottie Deacon was amazing - thank you!

21 July 2025
Unprompted review
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Reply from James Miller & Associates

Thanks for the feedback, appreciate the feedback

Rated 5 out of 5 stars

Lottie and James were incredible again

Lottie and James were incredible again.
Nothing was too much trouble and the complete process was very smooth.
The communication was fantastic, always getting updates.
Could not recommend these guys enough.
Much appreciated.

1 July 2025
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

I found the whole team extremely…

I found the whole team extremely helpful and the entire process was a smooth as it could have been! Lottie in particular was super helpful and fast with her responses to any additional questions I had!

23 July 2025
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

Fantastic service and support

Fantastic service and support again when renewing our mortgage and then applying for a mortgage extension. Jack was first class in arranging everything and putting everything in place so quickly, with great communication throughout. Highly recommended

1 July 2025
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

Highly Recommend

Jack Webber did our mortgage and made everything really quick and simple. Always a quick response and happy to help with everything. Would recommend.

9 June 2025
Unprompted review
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Reply from James Miller & Associates

Thanks for the feedback

Rated 5 out of 5 stars

James at James Miller & Associates is…

James at James Miller & Associates is the best person you can have helping you! My Husband and I were up for a mortgage renewal and James has always been amazing. Even more so this time round as it was a bit more complicated. We are part way through an extension build and my Husband is overseas uncontactable. I never deal with this side of our finances but James kept me relaxed with constant contact and advice. He has helped me negotiate my way through the entire process and it was a breeze! Thank you James and all involved! I will always recommend you and you associates to anyone that needs advice

6 June 2025
Unprompted review
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Reply from James Miller & Associates

Thanks for the feedback

Rated 5 out of 5 stars

James Miller has been absolutely amazing…

James Miller has been absolutely fantastic from start to finish. They were efficient, supportive and friendly. Nothing was too much trouble and we couldn’t have done this without them. Jack Webber and James specifically were amazing. Can’t recommend them enough. Thanks so much guys.

1 February 2025
Unprompted review
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Reply from James Miller & Associates

Thanks for the feedback

Rated 5 out of 5 stars

First class as always

We just recently worked with James Miller and associates on a mortgage advance . From start to finish , as always , the service was exemplary . Jack works with a high degree of efficiency and professionalism .He is highly authoritative and deals with all issues in an extremely timely manner . Highly recommended .

6 February 2025
Unprompted review
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Reply from James Miller & Associates

Thanks for the feedback

Rated 5 out of 5 stars

Highly recommend using James Miller

We had the pleasure of working with Matt Jenkins and Tom Hyde to get a commercial mortgage. It was a tricky process but Matt and Tom navigated it so well, they knew exactly what to do and when, they were incredibly diligent and really went above and beyond to make the process as seamless and stress free as possible. I look forward to working with them again in the future and would highly recommend choosing James Miller for help with any mortgage.

20 December 2024
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

Great support over a number of years

We have worked with James and his team for over 10 years now whenever we have needed to review or renew our mortgage position. We can't speak highly enough of his open approach to discussion and flexibility in communication. He offers transparent and accessible information to help us in making decisions

30 October 2024
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

The best in the business

Having used James Miller & Associates in the past i knew I was going to receive the same top quality service as usual. This time around I had the pleasure of dealing with Lottie Deacon, what a fantastic addition to the team! I had a purchase mortgage and a remortgage on a second property happening simultaneously, and to add to this I work at sea abroad and she took care of everything. She is extremely professional and always replied promptly and clearly. She really went above and beyond to make sure everything went smoothly and I couldn’t be happier.

James really is the best in the business and it’s great to see he surrounds himself with the very best team members who uphold the high standards of the business.

Thank you Lottie and James.

30 October 2024
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

Amazing Service

As a first time buyer, I was a little nervous about embarking on the process of getting a mortgage. Lottie was amazing, guided me through the whole process. There were no delays, no problems. Would recommend, 100%

6 June 2024
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

Simply the best there is!

This company is above and beyond in terms of what you think is great service, a special thank you to James for all your help but a super special thank you to Matt and Tom who i genuinely think without their help we would never have been able to buy a home. Amazing people!!!

20 January 2024
Unprompted review
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Reply from James Miller & Associates

thanks for the review

Rated 5 out of 5 stars

I have used James Miller & Associates…

I have used James Miller & Associates again for my mortgage and again am so pleased that I did so. I’d like to personally mention and thank Lottie, she was incredibly helpful even when the house buying/ mortgage process can be complicated! Thank you!

1 March 2024
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

I used James Miller and Associates…

I used James Miller and Associates recently to help purchase my first property and I would highly recommend anyone to use them, especially Jack as he was very helpful for me as a first time buyer answering all the questions I had and guiding me through the process. He explained all the mortgage terminology in simple terms and tailored the advice to my needs. He was available at all times of the day to help and gave me some excellent advice while being very efficient. I would definitely recommend, 10/10 service.

30 January 2024
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

Remortgage

I have always used James miller for all my mortgage needs. Just sorted us out with a great deal and it may of taken a couple attempts with houses fallen through but Tom and James pushed on and give us confidence on pushing forward. Great communication and instant response on emails and on the phone. Thanks so much to the team A1 service Every time

16 January 2024
Unprompted review
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Reply from James Miller & Associates

Thanks for the review

Rated 5 out of 5 stars

Great personal communication and always…

Great personal communication and always striving to get the best rates possible, even 2 days before exchange! Couldn't recommend highly enough. Top Team.

26 January 2024
Unprompted review
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Reply from James Miller & Associates

Thanks for the review. Most appreciated

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