J Parkers (Retail) Reviews 

31,807
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,171 reviews, reviewers had a great experience with this company. Consumers frequently report that the plants arrive well-packed, in excellent or perfect condition, and are thriving in their gardens. However, some people mentioned that certain items arrived dead or withered, such as specific cherry and plum trees, or that they were unfortunately damaged during transit. A few other people also felt that some plants showed inferior quality, noting issues like poor root systems or germination rate problems.

What people talk about most

Product

Customers had ambiguous experiences with product, noting both satisfaction with healthy items and frustration... See more

Quality

People report ambiguous experiences with quality, revealing a wide divide among consumers. While many... See more

Delivery service

Consumers find delivery_service to be ambiguous, experiencing a mix of very prompt shipments and severe... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a wide range of satisfaction levels.... See more

Service

Users describe ambiguous interactions with service, reflecting heavily polarized opinions among consumers.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A good range, good value and generally decent quality for the money. I've ordered a lot from JParkers. There has been a small number of dead or weary plants, but while not the best quality, it's g... See more

Company replied

Rated 4 out of 5 stars

I ordered their 4 pack bare root orchard set it came and I planted as per recommendations for each tree. The Apple James Grieves and the conference pear tree are growing real well and have nearly do... See more

Company replied

Rated 4 out of 5 stars

In the past i've given J Parkers poor reviews due to their slow delivery, lack of update of order status on their website and slow customer service response. However this time no complaints! - althou... See more

Company replied

Rated 4 out of 5 stars

It was OK the plants arrived very dried out not surprised in this weather. Time will tell next year how they survive; planted and getting lots of water. Delivery - well I just don't like Evri too man... See more

Company replied


Company details

  1. Wholesale Plant Nursery
  2. Garden Center

Information provided by various external sources

As a family business established in 1933, we are one of the leading plant and bulb companies in the UK. Because we share a genuine enthusiasm for gardening with all our customers, we are fully committed to providing the best available products at the best available prices.


Contact info

3.8

Great

TrustScore 4 out of 5

32K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.8

All reviews

(31,807)

2,132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good company to deal with

Kept me well informed re delivery, arrived on time, and the plants appropriately packed etc so that arrived in good condition.
Used this company quite a lot over last two years and all purchases are flourishing.

1 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Susan

Thank you for your 5* review! We're really pleased that you are happy with our service and products

Kind regards
Team J Parkers

Rated 5 out of 5 stars

So easy to order

So easy to order. Kept well informed of dispatch and plants arrived is good condition. This is my second plants order and all are doing well.
I have ordered bulbs for next spring so can't wait for arrival.




20 June 2026
Unprompted review
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Reply from J Parkers (Retail)

Hi Suzanne

Thank you for your 5* review! We're really pleased that you are happy with our service and products

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Excellent quality plants

Excellent quality plants, well packaged. Plants arrived healthy eventhough delivered during a heatwave.

1 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Leanne

Thank you for your 5* review! We're really pleased that you are happy with our service and products

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Refunded

Through no fault of their own my flowers were not delivered the day they were sent out. These were quickly refunded over the phone so I have reordered a fresh order with hopefully more luck on delivery

4 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Lauren

Thank you for your 5* review! We're really pleased that you are happy with our service and products

Kind regards
Team J Parkers

Rated 5 out of 5 stars

No problems.

The plants arrived, well packaged for transport, good condition and healthy plants.

1 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Mark

Thank you for your 5* review! We're really pleased that you are happy with our service and products

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Communication was first-class

Communication was first-class. Due to the hot weather, it was decided to post the plant when the weather was more suitable for it. The plant arrived in excellent condition.

1 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Deborah

Thank you for your 5* review! We're really pleased that you are happy with our service and products

Kind regards
Team J Parkers

Rated 5 out of 5 stars

The plant arrived within two days and I…

The plant arrived within two days and I was delighted at the quality of it. Great root ball and it's growing well and about to flower. By next year it will be awesome. Thanks

7 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Barry

Thank you for your 5* review! We're really pleased that you are happy with our service and products

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Easy to order

Easy to order , received promptly in good condition

3 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Sue

Thank you for your 5* review! We're really pleased that you are happy with our service and products

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Plants arrived on time and in very good…

Plants arrived on time and in very good condition

25 June 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Alan

Thank you for your 5* review! We're really pleased that you are happy with our service and products

Kind regards
Team J Parkers

Rated 5 out of 5 stars

My plants arrived safely and looked…

My plants arrived safely and looked healthy. I was a bit disappointed with the Hydrangea macrophylla 'Blue Prince', as it arrived as little more than a stick with just one leaf. I'm hoping it will establish and grow, but compared to the other plants, it was much smaller and less developed than I expected.

15 June 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi

Thank you for your 5* review!

Kind regards
Team J Parkers

Rated 1 out of 5 stars

2 out of 4 plants sent were in very…

2 out of 4 plants sent were in very distressed condition and even after all the good efforts, 1 Rose abd 1 Hydrangea have died.
The other Hydrangea is also showing distress sign and having yellow leaves.

2 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Amit

Thank you for your review and I am sorry to learn of your disappointment on receiving your order. We trust that you have reached out to our customer service team for help and advice and they have resolved this for you

Regards
Team J Parkers

Rated 5 out of 5 stars

Absolutely fabulous packed well arrived…

Absolutely fabulous packed well arrived in amazing condition and extremely happy in my gardens even with the weather being as hot as it is

1 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Sharon

Thank you for your 5* review! We're really pleased that you are happy with our service and products

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Lovely strong plants that are growing…

Lovely strong plants that are growing well. Liked that you decided not to send plants during heatwave!

10 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Janet

Thank you for your 5* review! We're really pleased that you are happy with our service and products

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Constant communication re my order

Constant communication re my order. Two of 3 plants ordered arrived well packaged and in good condition. Are growing well now. The third was delayed by the heatwave. The company sensibly deferred delivery until cooler conditions came. Sadly then the geranium became unavailable , a shame as it was the one I particularly wanted. However I was promptly reimbursed . Hopefully I can try next year as it looked a lovely bright pink hardy geranium.

22 June 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi

Thank you for your 5* review! We're really pleased that you are happy with our service and products

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Seamless from start to finish.

Seamless from start to finish.

20 June 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Phil

Thank you for your 5* review! We're really pleased that you are happy with our service and products

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Plants arrived on time in good…

Plants arrived on time in good condition. They have now been planted, well watered, and look really good. thank you

3 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Richard

Thank you for your 5* review!

Kind regards
Team J Parkers

Rated 5 out of 5 stars

Healthy quality plants

Easy ordering. Kept me updated on delivery due to exceptionally hot weather and waiting until weather had cooled before dispatching order of 8 plants.
Super packaging, all plants arrived and all very healthy in moist soil.

10 July 2026
Unprompted review
J Parkers (Retail) logo

Reply from J Parkers (Retail)

Hi Susan

Thank you for your 5* review!

Kind regards
Team J Parkers

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