Joyfball Reviews 

721
•
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, most reviewers were unhappy with their experience overall. Customers frequently complain about extremely slow shipping times, delayed package deliveries, and a total lack of communication from support when attempting to track their orders. Many people also experienced severe issues with incorrect sizing, missing items from their packages, or poor product quality upon arrival. Some reviewers were happy with the affordable prices and the great quality of the jerseys once they finally arrived at their doors. Buyers also noted that orders eventually showed up successfully and praised the detailed customization options available for names on the back of shirts.

What people talk about most

Order

Users describe ambiguous interactions with order experiences, as reviews are sharply divided on delivery... See more

Product

Customers consistently note ambiguous experiences with product quality and sizing. Many reviewers praise the... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers highlighting that the jerseys feature... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting that while parcels ultimately arrive,... See more

Website

Reviewers mention negative feedback about website experiences, expressing deep frustration over prolonged... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered on the 15th of january and only received today, the 6th of february. I’ve ordered from this site before and everything has been fine but this time the sizing is not accurate as well as the s... See more

Rated 3 out of 5 stars

I purchased a Jersey which did not arrive even after a month and half.They said it could have been seized by customs when I e mailed them.However thankfully they refunded my money back.I initially tho... See more

Rated 4 out of 5 stars

In summary, it's good value for money. I live in South Africa and I've ordered 15+ jerseys from them over the last 2 years. An order usually takes 30 days to get to SA. The quality hasn't been a probl... See more

Rated 1 out of 5 stars

it’s been 16 days since i’ve ordered and haven’t heard anything, I tried emailing them and no answer, I feel like i’ve been scammed of the 3 jerseys I ordered for the world cup, i’m hoping someone see... See more


Company details

  1. Soccer Store

Written by the company

Joyfball.com provides the best shopping experience for football lovers. We are always striving for sharing the latest and the best jersey with you!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

721 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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2.7

All reviews

(721)

178 reviews in the last 12 months

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Rated 4 out of 5 stars

For that price the quality is great

For that price the quality is great. If you dont know what you need to look for it looks like the real deal. But the delivery speed was really bad, above month, and getting in contact with joyfball was pretty harsh, but after some time it worked.

11 August 2026
Unprompted review
Rated 3 out of 5 stars

Received items but big delay

Received my items - quality is decent. Sizing was good. I would say a tad on the smaller size but not out by a full size. Problem was - it took 6 weeks to arrive. 4 weeks with no contact after which I started a chargeback. Then they sent tracking details none of which worked as they send them way too early. Ultimately items arrived but their lack of communication will cost them money. Just posting so people know it is a legitimate site.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

Kicked into touch!!!

Over a month since I ordered a rugby shirt and have received nothing. No updates and no way of tracking progress, looks like a scam!!!

31 July 2026
Unprompted review
Rated 2 out of 5 stars

Joyfball is ass

This company is hot, dogshit. Its now been over a month and my shirts havent gotten any closer to me. If you want shirts for the summer youre gonna have order at the beginning of may. The quality is good but i just want my shirts.

28 July 2026
Unprompted review
Rated 4 out of 5 stars

I selected to use Joyfball due to…

I selected to use Joyfball due to having some family members use them. Safe to say they delivered. I ordered about a week from the start of the World Cup expecting 2-3 weeks for delivery. I received them just today so about a month. Customer service always answered my emails within 2 days and were very helpful. World Cup put a lot of demands on them which i understand. Overall extremely happy with my jerseys and would order from here again.

23 July 2026
Unprompted review
Rated 1 out of 5 stars

I placed my order over a month ago

I placed my order over a month ago, and I still haven’t received anything. The order status also hasn’t changed since I placed it.

Could you please provide an update on my order and let me know when I can expect it to arrive?

22 July 2026
Unprompted review
Rated 1 out of 5 stars

I have ordered two jersey from them…

I have ordered two jersey from them waiting more than a month to receive them email them many time because I didn’t have a tracking id once I received them it wasn’t the right jersey the forgot to but the name an number on the jersey worst company ever don’t order from here

20 July 2026
Unprompted review
Rated 4 out of 5 stars

Great quality but long delivery times.

I usually never write reviews but now I am.

I keep seeing reviews of people waiting 3-4 weeks for their jerseys and not coming. Yes it does take a while usually 3-4 weeks but now with the World Cup it takes longer. Their website literally put up a statement that orders will be delayed 2-3 weeks and people are putting a lot of 1 star reviews. I’ve ordered a lot from joyfball a lot and the jersey quality is amazing and prices are even even better. 30$ CAD for a Barca jersey player edition with a name on the back. It’s a steal. Orders 8 world cup jerseys on June 20th and came today on July 20th. Would’ve put 5 star but the only issue is delivering times takes a while but worth the wait.

20 July 2026
Unprompted review
Rated 4 out of 5 stars

Goooooodddd

Although I said it was taking a while, this quality is amazing. If it came in 2-3 weeks it would’ve been 5 stars but it came in 6 weeks so it loses a star for that and being very hard to talk to. Some of the highest quality kits I have ever seen and they got everything I wanted perfectly.

20 July 2026
Unprompted review
Rated 4 out of 5 stars

Good website

Some of the best jerseys by far. Also really good prices. The only thing is it takes a bit of time to be shipped.

20 October 2025
Unprompted review

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