JoomShaper Reviews 

483
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent design options and powerful features, enabling the creation of visually impressive websites. The support team is frequently highlighted for being professional, knowledgeable, and exceptionally helpful. People appreciate the fast response times, noting that issues are often resolved quickly and efficiently, making their overall experience smooth and positive. However, some customers also noted concerns regarding product security, with several experiencing security issues due to vulnerabilities in the component. A few other people also felt that support quality declined during these critical times, mentioning slow responses or a lack of assistance for long-standing customers facing these issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting the support team's exceptional... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the support team as... See more

Website

Customers consistently note ambiguous experiences with website functionality and security. Many users praise... See more

Response time

Consumers find response times to be positive, with many reviewers praising the quick, efficient, and... See more

Product

Users describe positive interactions with product, with many reviewers consistently praising the quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PageBuilder is a great tool for creating great and flexible pagedesigns. The new dynamic option is great, and make the pagedesign even easyer than before. Great tool! I must recommend the support... See more

Rated 5 out of 5 stars

SP Page Builder has become one of the most important tools in my Joomla projects. The visual workflow, Dynamic Content and Collections give me a lot of power and flexibility without making thing... See more

Rated 5 out of 5 stars

I have been using SP Page Builder for a long time in combination with JoomShaper templates and am extremely satisfied. I rarely encounter any problems, and when I do need help, the support is fast and... See more

Rated 5 out of 5 stars

Due to the demise of my previous template provider, I have been shopping around for a new one. Ended up at Joomshaper and bought a subscription. New framework and template always creates a lear... See more


Company details

  1. Software Company

Written by the company

JoomShaper is a premium Joomla templates club that has more than 112+ premium responsive Joomla templates and Joomla extensions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

483 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(483)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Joomshaper the best support

There are many companies that have quit Joomla and left a lot of Joomla fans in the air. JoomShaper kept going. I use a lot of their extensions. Whenever I have a problem or stuck, they are right there to help. I've never had a problem that they could not explain what I'm doing wrong.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Very quick action !!

Very quick action !!!
in less than 15 minutes I had an answser and the solution!
It was is the first time that I have the problem as I use SP Page Buider in more than 20 websites... and I had a error " failed creating page "

18 August 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using SP Page Builder for all of our Websites we've done for our customers

I’ve been using SP Page Builder for many years, and I can confidently say it’s one of the most intuitive and powerful tools out there. The drag-and-drop interface makes building websites a genuine joy, and the flexibility it offers has helped me bring even the most ambitious design ideas to life—without ever touching a line of code. The regular updates, excellent support, and constant innovation have kept me coming back year after year. It’s not just a tool—it’s an essential part of my creative workflow. Highly recommended!

17 July 2025
Unprompted review
Rated 5 out of 5 stars

I have worked with three templates…

I have worked with three templates which are in production and each one is better, the owners of the website are delighted, and the joomshaper team at all times have taken me out of any trouble helping immediately, congratulations.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Joomla experience

I've to say that over the last 3 years i'd only great experience with JoomShaper. If we talk about products like templates, or the awesome Pagebuilder, which will be updated constantly, everything revolves around passion. That makes the development of Jommla websites to an outstanding experience. And finally, if you cannot step forward anymore, there is a real team in behind with a massiv support.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Instant support is very handy!

The support is almost instant in my experience recently, very happy with my susbscription when a couple of years ago i was wondering if this system would last. It is great now and my business is pretty much relying on it.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Support That Stands Behind a Powerful Product

I cannot say that my experience with SP Page Builder Pro has been entirely smooth or easy. I installed it during the release of a new version, which came with multiple teething problems. However, I stayed with it because it offers many great features that have transformed my Joomla website.

Before installing the plugin, maintaining a truly responsive website required endless hours of effort and study. SP Page Builder has made a huge difference. That said, you can't expect the default installation to suit every situation—you do need to invest time in learning how to configure the plugin properly. But in my experience, it’s worth the effort.

From time to time, I encounter minor issues, but the support team—available as part of the reasonable annual renewal fee—has always responded promptly and courteously, doing their best to understand and resolve the problems. I imagine it must be a challenging job, supporting customers with varying levels of technical knowledge in such a fast-changing technological landscape. They have my respect.

16 May 2025
Unprompted review

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