Jomashop Reviews 39,335

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices, often finding products significantly cheaper than elsewhere. Many consumers are highly satisfied with the quality and authenticity of the products received, frequently noting that items are as described and well-packaged. The ease of ordering is also a recurring positive point, with many expressing their intent to purchase again. However, some people were dissatisfied with aspects of the delivery service, mentioning slow shipping times or issues with packages arriving damaged. A few customers also raised concerns about product authenticity or performance, specifically noting instances where a fragrance's scent faded quickly or a batch code was removed. Additionally, some reviewers experienced difficulties with customer service, particularly when trying to resolve issues without an order number.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting the authenticity and quality... See more

Price

People report positive experiences with price, often finding products significantly cheaper than retail. Many... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the fast shipping, with some... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Quality

Users describe positive interactions with quality, frequently praising authentic products, secure packaging,... See more

Based on these reviews

Rated 4 out of 5 stars

This is my main online store as they seem to have most of the fragrances on my wish list in stock and their prices are fairly competitive. However, I have found other online perfume stores with better... See more

Rated 4 out of 5 stars

Easy to order, but sometimes does take a while to receive shipment compared to other places. I guess they make up for it with the prices.

Rated 5 out of 5 stars

Jomashop has been my number 1 go to for discounted fragrances for a few years now. Has some of the greatest prices in the market, and shipping is always on time if not sooner than what they say. And y... See more

Rated 5 out of 5 stars

Ease of browsing made my purchase a success. They provide excellent discount on fashion brand name cologne. I bought the Versace Eros cologne gift set as a gift for my husband on Valentine’s Day for... See more

Rated 5 out of 5 stars

Very easy site to navigate with a very established watch catalog. Was able to find some gems for much cheaper on here. Also no need to worry about authentication, due to this sites reliability with it... See more

Rated 5 out of 5 stars

Great value on fine timepieces! Purchased several watches and have always been very satisfied. Delivery is as promised and packed securely.

Rated 5 out of 5 stars

This is my 1st purchase on Joma Shop and l can't wait to get my watches and cologne. The website is descriptive and l love the options and brands that are available. I will post and update in when my... See more

Rated 5 out of 5 stars

This is my third order from here. I have not so far had any bad experiences. My shipment came in about a week span. The package was not damaged, and items were packaged securely. Fragrances were authe... See more

Rated 5 out of 5 stars

Lots of items, easy to search, good prices/discounts, all information is posted for each item. Easy to review cart items. Clear and secure check-out process. I return to Jomashop whenever I'm looking... See more

Rated 5 out of 5 stars

Jomashop is great for getting mid-tier luxury watches at great prices! I love my new “Panda” Racing Speedmaster and the price point was ridiculous compared to buying from Omega.

Rated 5 out of 5 stars

I love shopping online Jomashop shipping fast, trust authentic products. Since I purchased 7 years ago. Thank you

Rated 5 out of 5 stars

Jomashop is amazing all around the board in my opinion! There’s literally nothing I can think of that yall should change! But if I did have to pick just one thing, the only thing that would make this... See more

Rated 5 out of 5 stars

The prices are always great and i get everything I order. It does take a very long time to arrive but once it does I'm not disappointed. The products are always as advertised.

Rated 1 out of 5 stars

I purchased Delina from here, but unfortunately the performance is very disappointing. The scent fades within 1–2 hours. Previously, I bought the same perfume from Nordstrom and used it the exact... See more

Rated 3 out of 5 stars

I generally like the variety and prices Jomashop offers but shipping has been hit or miss. Some items ship right away while others may take longer than what's stated on the site. ie I waited 3 weeks f... See more

Rated 5 out of 5 stars

I received exactly what was illustrated. Fantastic prices. I love my Mido Ocean Star. I wear it every day. Keeps perfect time.

Rated 5 out of 5 stars

Always ships on time and updates you on your package, highly recommended for anything you need on the site.

Rated 5 out of 5 stars

I managed to find amazing perfumes at incredible discounts. Most of the fragrances were high end and at such great prices

Rated 1 out of 5 stars

Been trying to reach customer service for 2-3 days regarding an order I placed after this one. Every single day is says hours are 9am-bla bla bla EST but they never pick up the phones!! There is no em... See more

Rated 5 out of 5 stars

Have received some fine watches from Jomashop in the past and this experience is just some more of the same. 5 star and counting.

Rated 5 out of 5 stars

Company is great in informing you ol each step of their process from purchase, order sent, and tracking information. Great prices and description of their watches.

Rated 5 out of 5 stars

Big selection..Great prices..quick FREE SHIPPING on orders over 100 bucks..Have bought 3 watches and very satisfied with all 3

Rated 5 out of 5 stars

Love the fast shipping, my watch was in great condition and work as it should. The price was definitely the cheapest out there.

Rated 1 out of 5 stars

Extremely slow shipping. In fact half of my last order is still awaiting shipping despite being in stock. Customer service regarding this issue has been abismal.

Rated 5 out of 5 stars

Ordering in your website is absolutely easy. The cologne was received as described by the Jomasop.com. This Sauvage Elixir is the lowest price I can find anywhere so I’m thankful for this seller to ca... See more

Rated 5 out of 5 stars

I love Jomashop I'm always able to find what I'm looking for at a great price. My delivery arrived quickly.

Rated 5 out of 5 stars

Best discounter. I bought more than 20 fragrances here. And I know my Frances cuz I’m a collector and they are all authentic!

Rated 5 out of 5 stars

Best Prices, Great Website, and Exceptional Customer Service. Shipping is quick and easy returns with payment credited back very quickly. Jomashop is my one and only source for purchasing watches.

Rated 1 out of 5 stars

Super slow to ship item via USPS, order sat in same status for 7 days. They’re non-responsive customer service via email and phone calls have a 30+ minute hold time. Really disappointed and would not... See more

Rated 5 out of 5 stars

I have made several purchases from jomashop and everyone has been outstanding products at very affordable prices!

Rated 5 out of 5 stars

Quick shipping and authentic products everytime! Great site to get deals on name brands

Rated 1 out of 5 stars

I purchased a citizen watch and the clasp on band kept opening. You said band was not covered and it cost me $45 to get a new clasp at local jeweler for a new watch! Very unhappy. Will not purchase a... See more

Rated 5 out of 5 stars

Wonderful way to buy my favorite products (watches, fragrances). Its my second time buying, and its easy and fast. They even gave me a $10 dollar gift card. Thank You, Jomashop. I will be back asap.

Rated 5 out of 5 stars

Had a good experience buying perfumes from Jomashop.Prices are reasonable and also the package came intact. No doubt will order from them again.

Rated 5 out of 5 stars

I have been ordering from Jomashop and they never failed to deliver. Their prices are also so good and they deliver in good condition and earlier too.

Rated 5 out of 5 stars

TOP TEIR FOR FRAGRANCES. just one of the best and trusted discounters. i do wish the sipping was a little better but nothing extremely long.

Rated 5 out of 5 stars

I buy all the watches and perfumes from here all perfectly well packaged and perfectly quality

Rated 5 out of 5 stars

I've purchased multiple off-priced luxury goods from Jomashop and they have never let me down. Great products at great prices coupled with excellent customer service equate to returning customers and... See more

Rated 4 out of 5 stars

I really enjoy using joma shop for fragrances. Only downside is the shipping times. Sometimes i wish they used UPS or Fedex as opposed to USPS for deliveries. Overall, this is my go to shop for fr... See more

Rated 5 out of 5 stars

Quick delivery, affordable prices, and when you don't have a product in stock, as soon as you re-stock that product, you send it immediately!!!

Rated 1 out of 5 stars

I had a very disappointing experience with Jomashop. I received a perfume (Tiziana Terenzi Chiron) in what appeared to be a sealed, original package. However, after opening it, I notice... See more

Rated 3 out of 5 stars

Buying was okay. The package arrived slightly damaged though. The really bad: customer service was terrible. Very late, they let you jump through hoops to tell you in the end the return period was... See more

Rated 5 out of 5 stars

Great selection of premium men's watches at favorable price points with fast and secure shipping.

Rated 1 out of 5 stars

Ordered 2 watches, order M40BMRGS, made payment. Waited for some weeks and realized that my order was cancelled. Got in touch with them and after a few days, finally received and answer confirming... See more

Rated 1 out of 5 stars

BUYER BEWARE!!! Great prices but shipping and customer service are awful. Even paying for expedited shipping is a joke and no refund given when order is not shipped out in the time paid for. If you... See more

Rated 5 out of 5 stars

My go to shop for buying perfumes. Excellent prices and service.

Rated 1 out of 5 stars

Customer Service is terrible - no answer 20-30 min Prices in Jomashop and Jomashop on ebay are different (greater on Jomashop.com!!!). You can leave many messages and emails - will never get th... See more

Rated 1 out of 5 stars

Well it started about 2 months ago. They said the fragrance was in stock and placed the order 3 days later saying it wasn't in stock and it took almost 2 months for the fragrance to be delivered. So I... See more


Company details

  1. Watch Store
  2. Clothing Store

Written by the company

Jomashop has been in the retail and wholesale trade of luxury goods, such as watches, fine writing instruments, handbags, fashion accessories, crystal and gift items since 1987. We pride ourselves on our ability to deliver the best prices, most varied selection and finest service for well over 25 years. Our goal has and always will be to earn the trust and satisfaction of our customers. We understand that this means providing the perfect combination of competitive pricing, an honest and reliable corps of customer service specialists that are always ready to assist, and a state of the art, New York City based fulfillment center capable of delivering products to every corner of the world. Our success over the years can be attributed to our loyal commitment to our customers. Whether you’re shopping with us for the first time or are a valued repeat customer, we’re here to make your shopping experience as easy, reliable and especially fun as possible. But equally as important to us is that you are comfortable and confident in shopping with us. You can always reach out to our professional customer service department online or, for a more personal experience, by telephone. Remember, all transactions are digitally encrypted using the latest technologies and we never, ever share your information.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

39K reviews

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Rated 1 out of 5 stars

Would not recommend using jomashop

Would not recommend using jomashop. I ordered from them over a month ago with their expected shipping saying 3-5 days. I had no communication from them for 3 weeks before they eventually sent out a message saying they didn’t have item in stock and it would be another month before I got what I ordered. I called many times during work hours and they never answered and their automated responses are no help.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Watch repaired under warrantee after 11 months

I bought a new Hamilton watch from Jomashop for a good discount from the usual retail --- and also the particular model I wanted was out of stock at Hamilton. The watch was everything I expected, but after 11 months it developed "spinning weight syndrome" and needed to be repaired. I sent it back to Jomashop and they repaired it under warrantee, no problem.

3 April 2026
Rated 5 out of 5 stars

Zalman and the team at Jomashop made my…

Zalman and the team at Jomashop made my trade-in and purchase a stress-free and seamless transaction. This is the second time I have done business with them, and both times have been excellent. Highly recommend.

14 April 2026
Rated 1 out of 5 stars

No Bueno

Placed an order months ago and one of the items I ordered has not been delivered yet.
Customer Service is non existent.
Until now no updates on my order and they cannot tell me when will they ship it!
Also the authenticity of the product is questionable.
Buy at your own risk!

2 April 2026
Rated 1 out of 5 stars

It’s a scam!

It’s a scam!! I bought a watch on February 10th and they didn’t ship it until a month later. My order is #M40BS7W4. Right now, according to DHL, the package has been stuck in the Netherlands since March 17th. They don’t give me any response at all. If you send an email, a bot replies with the same message every time. They have stolen my money and my time—do NOT ever buy from this website!

10 February 2026
Unprompted review
Rated 4 out of 5 stars

My go to place to buy fragrance’s ever…

My go to place to buy fragrance’s ever since I’ve knew you don’t have to pay full price for the stuff you like. But wish when you buy certain things they would give a better explanation of why orders are slow to process

14 April 2026

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