John Wray Country Stoves Reviews 9

TrustScore 4.5 out of 5

4.3

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Company details

  1. Appliance Store

Written by the company

Here at John Wrays we’re passionate about two things, Aga Cookers and good old northern values. We've excelled in providing our customers in the North and beyond with the best and friendliest customer experience possible for over 30 years. We understand the importance of home, family, friends and good food and we know that our homes have to work harder than ever before. That’s why we re-engineer our Aga cookers to meet the needs of our customers. So, get the kettle on n' have a good look around our champion website. If you don't live in the North, don't fret. We can still help, our Sat-nav works anywhere in the country! We might just have to send you instructions on how to make a proper brew.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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Rated 5 out of 5 stars

Reconditioned Aga review

I had been researching reconditioned Agas for ages and took the trip up to John Wray. I couldn’t have been happier. A lively showroom with loads of choice, great salesman in Stuart and order process, delivery and fitting was seamless. I love my blush pink Aga. 💗

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Aga conversion from gas to electricity. Great job professionally executed.

We had our gas Aga converted to electricity controls yesterday. Beforehand we Stuart kept in touch by email and clarified what prior work needed doing before the conversion.
Stuart & his colleague arrived promptly and proceeded to dismantle the cooker, fit the electric conversion kit then reassemble it efficiently. They cleaned up after the work, taking all refuse away. We had a comprehensive demonstration about using the control panel and app before they left. They reassured us to contact them should there be any queries or problems.
We had to wait several weeks for the job to be done, but that gave time to arrange for preparatory work to be done.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

New AGA

We had an e-Control AGA fitted in December 2023 and really pleased with the level of service provided. All installed and love using it so far. Stuart and his team looked after us from start to finish. Thanks again guys

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Range Cooker

We bought a range cooker from Stuart from his showroom, was a professional and comfortable experience had great knowledge and gave us a lot of options to suit us, got a great deal and we are extremely happy with the service provided, would highly recommend.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service with a brilliant product

The Aga is a brilliant product, I’ve had seven in my lifetime, the last three reconditioned, all bought from John Wray (I’ve moved house a lot!), the latest an electric kit conversion of a classic Aga. I have always been hugely impressed by the service from Stuart and his team at John Wray, they’re extremely knowledgeable about their products, and the installations have been completed with care and efficiency. On their recommendation we have just self-installed an induction hob - it’s awesome. And was so easy to do using Stuart’s YouTube video. Would definitely recommend John Wray Stoves to anyone - and have done so many times!

1 September 2023
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company. Can’t believe my Aga looks and works like brand new. The process was great from start to finish. Louise was amazing in the office. Stuart and Ben were great on the day, very professional and answered all my questions.
Would definitely recommend.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Great, friendly service - highly recommennded

Bought a re-conditioned Aga which they had converted to electric for us. So much cheaper than new one, and with the electric conversion, more environmentally friendly. It's now the centre point of our kitchen and home. Great service, from the owner Stuart and his whole team - super-friendly and helpful, and cleaned up after themselves - highly recommended!

14 September 2023
Unprompted review

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