Quick efficient service of my order, my only criticism would be that I found I had to make 2 entirely separate orders as I couldn’t return to shopping after making 1 order ( I wanted different items).... See more
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Good delivery and I like the earrings. As an older customer I would have like slightly larger posts and butterflies
Have bought a few pairs of earrings from John Franklin Jewellery and have been extremely pleased with them. Have also got many compliments too. Delivery is excellent. Mrs Briscoe
The jewellery was as described and packaged well. I love the earrings with matching pendant and know that I have purchased quality items. I like to support independent jewellers especially those trai... See more
Company details
Written by the company
I sell a unique range of statement earrings and pendants. Everything is made by hand in my studio, using aluminium to be super-light on the ear. Earring fittings and pendant chains are made from sterling silver. The gorgeous designs are inspired by the work of craftspeople and artists across the world and spanning cultures: from Ottoman vases to Japanese silks, to ceramics from the Blue Mosque.
Contact info
10 Kings Parade, CB2 1SJ, Cambridge, United Kingdom
- 07834353641
- Jfranklin3142@gmail.com
- www.johnfranklinjewellery.co.uk
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Beautiful jewellery
Beautiful jewellery. Good value. Very efficient service. I am a regular customer. 🤩
Exactly what I was looking for and…
Exactly what I was looking for and delivered quickly
Clip on earrings
Have bought a few pairs of earrings from John Franklin Jewellery and have been extremely pleased with them. Have also got many compliments too. Delivery is excellent.
Mrs Briscoe
Really great customer service
Really great customer service. Fantastic company to deal with. Cannot recommend highly enough.
Colours match my favourite necklace
Colours match my favourite necklace. Very light. Flattering.
Excellent communication makes such a…
Excellent communication makes such a difference when ordering online. John says what will happen and it happens!
Great service all way in making tow…
Great service all way in making tow fantastic custom pendants. Thank you! I love both of them!
Beautiful earrings
I ordered a pair of earrings from John Franklin on 10th July and received them on 14th July.
The earrings are beautiful and just like the picture on the website. The colours are lovely and the earrings come in a lovely box
I will definitely be ordering more items in the future
Excellent service!!! Thank you
Good delivery and I like the earrings.
Good delivery and I like the earrings.
As an older customer I would have like slightly larger posts and butterflies
Arrived within a couple of days and the…
Arrived within a couple of days and the earrings are truly beautiful
Fabulous!
My earings arrived very promptly & I was extremely pleased with their appearance .
Lovely jewellery from an excellent seller
I have ordered a few items from John Franklin and all have been great quality. Even when Royal Mail failed on one delivery, the customer service I received to sort this out was excellent.
Great Customer Service …
There was a note on the website saying they were shut for holiday, but after I placed the order they contacted me to make sure I had seen the note, and as long as I was fine with that they would despatch my item when back from holiday. I have since received my item exactly as and when expected. Great service, if in any doubt, check 😊
I found this company really helpful
I found this company really helpful. When I requested hypoallergenic posts for my earings John sourced them. He responded promptly to my requests for information and delivered a well made and attractively packaged pair of earrings.
I Love JF jewellery
Love JF jewellery. Bought this pair for my daughter who took me to see the sagrada familia. The colours have the same light as the windows.
Very lightweight earrings and prompt delivery time.
Prompt response time for a very nice pair of LIGHTWEIGHT earrings. I hardly feel I am wearing them.
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