I absolutely LOVE Joah Brown it’s become my favorite website to get all my amazing everyday staple pieces to be comfortable and stylish all at the same time! I’m obsessed with everything and little by... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The items arrived quickly. A top was a little snug. I had to return it and exchange for a medium, which went well. Turnaround was very fast. I like the material and styling of the top (although mayb... See more
Company replied
Their clothes are stiff uncomfortable material. They also will charge a shipping fee for any returns, just be aware of that. One of the shirts I got was a cute fit but crop is super short where like i... See more
Company replied
okay this isn't the first time I've bought from Joan Brown. I absolutely love their oversized straight-leg joggers; the fabric is neither too thick nor too thin—it's a very comfortable and breathable... See more
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Company details
Written by the company
Women's fashion label featuring a collection of classic and comfortable styles. Made in Los Angeles.
Contact info
United States
- JBTEAM@JOAHBROWN.COM
- www.joahbrown.com
4.0
Great
4K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The clothes are comfortable
The material is soft and the size is right on. It is easy to order what you want and timely.
4 March 2026
Reply from JOAH BROWN
Hi Trish,
Thanks so much for your kind words! We’re so glad to hear you are loving the fit and fabrication, and that ordering was easy.
Best,
The JB Team
Reply from JOAH BROWN
Hi TJ,
We’re thrilled you’re enjoying your JOAH BROWN pieces, and that your order got to you so quickly.
Best,
The JB Team
Reply from JOAH BROWN
Hi Tara,
Thank you for your kind feedback! This makes us so happy to hear that you are loving your JOAH BROWN pieces and that your order arrived quickly.
Best,
The JB Team
Customer service was very helpful and…
Customer service was very helpful and corrected the issue. Thank you
3 March 2026
Reply from JOAH BROWN
Hi JC,
We are so thrilled to hear you had such an amazing experience with our customer service team!
Best,
The JB Team
Fast shipping and cute clothes
3 March 2026
Reply from JOAH BROWN
Hi Natasha,
We are thrilled to hear your order arrived quickly and that you are loving your JOAH BROWN pieces!
Best,
The JB Team
Super sexy clothing for athletic builds
First time ordering from this brand- both shirts fit perfectly and the fabric feels soooo soft and premium. These cuts are flattering on actual humans who workout and are average height lol. Easy order and delivery process and I enjoyed the thoughtful shipping packaging as well.
2 March 2026
Reply from JOAH BROWN
Hi,
We are so happy to hear that your loving your JOAH BROWN pieces and that the process of purchasing with us was so easy!
Best,
The JB Team
shipping was first and I had to…
shipping was first and I had to exchange the size and it was so smooth and fast.
2 March 2026
Reply from JOAH BROWN
Hi Yokoo,
We are so happy to hear you had such a great experience shopping with us!
Best,
The JB Team
I really liked the design
I really liked the design, the jacket looks very nice and I am satisfied.
2 March 2026
Reply from JOAH BROWN
Hi Nina,
We're glad to hear you're loving the Deep V Pullover, your satisfaction is so important to us! Thanks for choosing JOAH BROWN.
Best,
The JB Team
Above and beyond always
I have always been impressed with the JB team and love the quality of the clothing. Thank you so much for above and beyond support when I need it!!
27 February 2026
Reply from JOAH BROWN
Hi Amy,
Thank you for being a loyal JOAH BROWN customer! We are thrilled to hear that you always have such a great experience shopping with us.
Best,
The JB Team
My package was not delivered
My package was not delivered. I reported this, but I still haven’t received a response.
27 February 2026
Reply from JOAH BROWN
Hi Narine,
We're so sorry to hear about this! We have a claims system in place to assist with order issues, and our claims department responds via email. Please check your spam or junk folder if you haven't heard from us or reach out to our team directly for more information regarding your claim.
Best,
The JB Team
Arrival is slower than other brands and…
Arrival is slower than other brands and is prone to delays。
27 February 2026
Reply from JOAH BROWN
Hi,
We're sorry to hear your order didn't arrive when you were hoping! All orders are shipped promptly from our warehouse within 1-3 business days. International shipping speed can depend on a few factors such as the customs clearance process. For more information please see the International Orders page on our site. Thank you for choosing JB!
Best,
The JB Team
Great quality and quickly ships
27 February 2026
Reply from JOAH BROWN
Hi Kimberly,
We are so glad your order arrived quickly and that you are thrilled with the quality of your JOAH BROWN pieces! Can't wait to see what you pick out next.
Best,
The JB Team
Reply from JOAH BROWN
Hi Golda,
Thank you for your kind feedback! We take pride in our custom made fabrications and are so happy to hear you love them too.
Best,
The JB Team
I love Joah Brown the only brand I wear
26 February 2026
Reply from JOAH BROWN
Hi Jasmine,
Thank you for sharing your love for JOAH BROWN! We are honored to be your go to brand.
Best,
The JB Team
Joah Brown is my absolute favorite…
Joah Brown is my absolute favorite brand and the fact that the customer service is STELLAR, just makes me want to buy more clothes!
26 February 2026
Reply from JOAH BROWN
Hi Jaqueline,
We are honored to be your favorite brand and are so happy to hear you had such a great experience with our customer service team!
Best,
The JB Team
Hello,I just want to say that I love…
Hello,I just want to say that I love the website Photos. Easy shopping categories. I love the style put together for you, as examples. The addition to your shopping cart of adding a free hat or beanie is really sweet. I love both free gifts. Fast delivery, I’m always so excited to get my new stuff. The LA style is beautiful, and comfortable. I love it!
25 February 2026
Reply from JOAH BROWN
Hi Marilyn,
Thank you for your kind words! We are so thrilled to hear your love for JOAH BROWN and are so glad you had such a great experience shopping with us. 🖤
Best,
The JB Team
Amazing service & delivery
Amazing service & delivery
Of course exceptional quality
24 February 2026
Reply from JOAH BROWN
Hi Roumvini,
Thank you for your kind feedback! We are thrilled to hear how happy you are with the quality of your pieces and that you had such a great experience.
Best,
The JB Team
Reply from JOAH BROWN
Hi Margo,
Thank you for being such a loyal JOAH BROWN customer! 🖤
Best,
The JB Team
Reply from JOAH BROWN
Hi Pat,
So happy to hear your order arrived fast and your love for the quality of your garments!
Best,
The JB Team
Reply from JOAH BROWN
Hi Jay,
Thank you for your kind feedback! We are so glad to hear you had such a great experience shopping with us. 🖤
Best,
The JB Team
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