I absolutely LOVE Joah Brown it’s become my favorite website to get all my amazing everyday staple pieces to be comfortable and stylish all at the same time! I’m obsessed with everything and little by... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The items arrived quickly. A top was a little snug. I had to return it and exchange for a medium, which went well. Turnaround was very fast. I like the material and styling of the top (although mayb... See more
Company replied
Their clothes are stiff uncomfortable material. They also will charge a shipping fee for any returns, just be aware of that. One of the shirts I got was a cute fit but crop is super short where like i... See more
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okay this isn't the first time I've bought from Joan Brown. I absolutely love their oversized straight-leg joggers; the fabric is neither too thick nor too thin—it's a very comfortable and breathable... See more
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Company details
Written by the company
Women's fashion label featuring a collection of classic and comfortable styles. Made in Los Angeles.
Contact info
United States
- JBTEAM@JOAHBROWN.COM
- www.joahbrown.com
4.0
Great
4K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from JOAH BROWN
Hi Eva,
We are so happy to hear all of your JOAH BROWN pieces were great! Can't wait to see what you try next.
Best,
The JB Team
I absolutly love my products and the…
I absolutly love my products and the fabric you used is amazing!
30 January 2026
Reply from JOAH BROWN
Hi Tyanna,
Thank you so much for your kind feedback! We are so glad to hear your love for your JOAH BROWN pieces and that the quality is amazing. 🖤
Best,
The JB Team
Great customer service
Hi thanks so much for the beautiful clothes! I was so pleased that when I had a problem and called about it that I was called back! That is rare! I love that! My order came very fast also! So Thank-you again! Love my outfits!
29 January 2026
Reply from JOAH BROWN
Hi Judith!
Thank you for sharing your love for your JOAH BROWN pieces! We are so happy to hear you had such a great experience with our customer service team and that your order came quickly! Can't wait to see which items you try next. 🖤
Best,
The JB Team
The items arrived quickly
The items arrived quickly. A top was a little snug. I had to return it and exchange for a medium, which went well. Turnaround was very fast.
I like the material and styling of the top (although maybe a tad thin) and I like the cut and sizing of the boot cut leggings. Comfortable in the waist area, which I always appreciate and yet snug through the butt and thighs.
For reference, I am 68 yrs 5’5“ - 36 DD 27,36
29 January 2026
Reply from JOAH BROWN
Hi Jody,
Thanks so much for this feedback! We're so glad you had a quick and easy exchange experience, and that you're loving the items received. If you ever have any sizing or fit questions we're here to help.
Best,
The JB Team
Quality and style!
When my items arrived, I was excited and they were so soft, great quality and my kind of style and fit. I Recommend Joah Brown...
Happy customer
Thx!
2 May 2025
Reply from JOAH BROWN
Hi Gia,
We are so happy to hear your love for the fit and quality of your JOAH BROWN pieces! Can't wait to see what you try next.
Best,
The JB Team
Reply from JOAH BROWN
Hi Viktoriia,
We're sorry to hear this! We take quality concerns seriously and are here to answer any questions or concerns you may have. Our stylists would also be happy to point you towards other styles that we're sure you'll love. Feel free to reach out to our team directly for assistance.
Best,
The JB Team
I absolutely LOVE Joah Brown it’s…
I absolutely LOVE Joah Brown it’s become my favorite website to get all my amazing everyday staple pieces to be comfortable and stylish all at the same time! I’m obsessed with everything and little by little I’m adding more and more each week to my already loved collection! The reason I took off a star is because the prices are VERY high, I’m sure you’re using great quality but it’s just extremely expensive! However I will own everything I love from JB soon as I buy something I love every week!!
27 January 2026
Reply from JOAH BROWN
Hi Michelle,
Thanks so much for sharing your love for the brand! We're so grateful to be your go to for quality staple pieces. We can't wait to see what else you add to your collection!
Best,
The JB Team
Reply from JOAH BROWN
Hi Gabrielle,
We are so glad to hear you had such a great experience shopping with us. Can't wait to see what you pick out next. 🖤
Bets,
The JB Team
Product received fast and as described
Product received fast and as described. Try to size and good quality. Love it
28 January 2026
Reply from JOAH BROWN
Hi Genevieve,
Thank you for sharing this kind feedback! We are so happy to hear your love for the quality of your garments and that your order arrived quickly.
Best,
The JB Team
Do not order outside US
Products are amazing!!! Clothing is spot on! Really happy with it. Great quality and well made.
Problem lies with shipping. They post with FedEx. 2 weeks late on all orders even though express shipping (3-5 days) and I paid £250 customs charges to UK. I contacted the company for help and was palmed off with “wait it out”
Not good enough and disappointing for how much money I’ve spent
27 January 2026
Reply from JOAH BROWN
Hi Adam,
We're so glad to hear you're happy with the products received! We want to assure you all orders are promptly fulfilled by our team within 1-3 business days. Any additional delays are unfortunately at the hands of the carrier and may be due to the customs clearance process. We're sorry to hear your order didn't arrive within the time you were expecting it! For more information regarding international shipments please see our shipping policy on our website.
Best,
The JB Team
Reply from JOAH BROWN
Hi Amanda,
We are so glad to hear you had such a great experience shopping with us! Can't wait to see what you try next.
Best,
The JB Team
Love this top......great fit
26 January 2026
Reply from JOAH BROWN
Hi Michaela,
Thank you for sharing your love for the Halter Scoop Tank! We are so happy to hear how great the fit is. 🖤
Best,
The JB Team
Impressive service & quality
Responsive customer service easy exchange, expedient shipping. Great style and quality to match!
26 January 2026
Reply from JOAH BROWN
Hi Angela,
Thank you so much for your kind feedback! We are so happy to hear you had such a great experience shopping with us and love to hear your love for the quality of your JOAH BROWN pieces. 🖤
Best,
The JB Team
Reply from JOAH BROWN
Hi Deborah,
Hearing that you're loving the feel and fit of your pieces is the best news! Thank you for choosing JOAH BROWN 🖤
Best,
The JB Team
Still didn’t get my order
7 January 2026
Reply from JOAH BROWN
Hi Carmit,
We're sorry to hear this! We have a claims system in place for situations like this after a package has been marked as delivered by the carrier. Please file a claim for your order on our website on our "Shipping Details" page.
Best,
The JB Team
Love the look of everything they have…
Love the look of everything they have when scrolling but after I received my order I was even happier! The quality and fit are on point.
7 January 2026
Reply from JOAH BROWN
Hi Amy,
We are so glad to hear your love for the fit and quality of your JB pieces!
Best,
The JB Team
The clothes are such amazing quality
The clothes are such amazing quality ! I’ve ordered from them twice - just so impressed ..worth every penny
26 August 2025
Reply from JOAH BROWN
Hi Carrie,
Thank you so much for your kind feedback! We are thankful to have you as a customer and are so glad to hear your love for your JB pieces. 🖤
Best,
The JB Team
I have made two orders now large about…
I have made two orders now large about 8-10 pieces in each and each piece is beautifully made and crafted. I am obsessed with how the xs fits me. A++++
2 January 2026
Reply from JOAH BROWN
Hi Sly,
We are so happy to hear your love for your JOAH BROWN pieces! Can't wait to see what you try next. 🖤
Best,
The JB Team
Reply from JOAH BROWN
Hi A,
Thank you so much for your kind feedback! We are so glad to hear your order arrived quickly and your love for the quality of your JB pieces.
Best,
The JB Team
Love all my Joah Brown clothes
Love all my Joah Brown clothes! Everything is cute and comfortable! I do find it fits small. I buy a large in almost everything. And Im a smaller person. Washes well and looks so good on. Not your basic trackpants. Can't wait for more colour releases!
9 January 2026
Reply from JOAH BROWN
Hi Alexandra,
We are so happy to hear your love for your JB pieces! Thank you for being such a loyal JOAH BROWN customer.
Best,
The JB Team
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