Jewelry Point Reviews 8

TrustScore 4 out of 5

4.0

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Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer
  4. Jewellery Manufacturer

Written by the company

Welcome to JewelryPoint - your trusted online jewelry store. We specialize in fancy colored diamond jewelry, engagement and wedding rings, gemstone jewelry, and much more. Custom orders can also be placed.


Contact info

4.0

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

20 Years Later

I proposed with one of your black diamonds back in '06; and she said yes. We're coming up on 20 years of marriage in June and we haven't had any problems with the ring. It's still perfect. She still loves it to this day, and I brag on it to others all the time when they are overpaying for boring rings that don't have any character. I'm glad I found your new website. Now I know where to refer everyone for great products and service. Your craftsmanship and customer service has made a tremendous impact in our lives/marriage, and I thought you should know that. We can't thank you enough.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

I purchased a pair of white gold brown…

I purchased a pair of white gold brown diamond studs on layaway from Jewelry Point. I just received them and they were more beautiful than I imagined! The sparkle and color were stunning. Yigal was such a pleasure to work with and was so accommodating. I am so happy with the quality and brilliance of these stud earrings and the whole experience with Jewelry Point.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars all around - Exceeded my Expectations

I recently bought a black diamond ring and I couldn’t be happier with my experience! The ring itself is absolutely gorgeous, expertly crafted, unique, and so much more beautiful in person than I expected. The quality is outstanding and the design feels both modern and elegant.

What truly set this purchase apart, was the customer service. They were incredibly responsive, helpful, and genuinely committed to making sure I had the perfect experience from start to finish. Every question I had was answered quickly, and they went above and beyond to make sure I felt confident and excited about my purchase.

Overall, I’m beyond thrilled with both the ring and the amazing customer service. I highly recommend them to anyone looking for exceptional jewelry and a team that truly cares about its customers!

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Love my jewelry and warranty!

Noticed the negative review below. Not sure what that it about, but I have bought several items over the years and Yigal (owner) has always been very responsive on the phone during business hours. I get lots of compliments on my ring and earrings. Just received my ring back after getting it polished under the warranty. Definitely recommend!

20 October 2025
Unprompted review
Jewelry Point logo

Reply from Jewelry Point

Thank you for your kind words and your continuing business!

Rated 1 out of 5 stars

Comapny Never Answers Phone

I have tried to call their 212 number and their 877 tol free number and no answer, all you get is," mail box is not set up " recording. I do not know how anyone reviewing this on line company can say they had a legitimate good experience...possibly if someone goes into the store but if there is a real store,...who knows as the contact numbers do not work...I would not buy on line from tis " company" ever.

17 October 2025
Unprompted review
Jewelry Point logo

Reply from Jewelry Point

The individual attempted to contact us over the weekend when our office was closed. He has never been our customer and have had no engagement with our team, there is no legitimate reason for them to leave a review of our services or products.

We kindly request that Trustpilot investigate this matter and remove the review, as we believe it does not reflect fair practice.

Rated 5 out of 5 stars

From the first phone call to receiving…

From the first phone call to receiving my ring was an absolute perfect experience in every way imaginable. My aquamarine wedding set is stunning.

17 July 2023
Unprompted review
Jewelry Point logo

Reply from Jewelry Point

Thank you! We hope to see you back soon!

Rated 5 out of 5 stars

Highly recommended!

Yigel was very accommodating in making sure the bracelet was delivered in time for my wife's birthday. Oh and the bracelet was so incredibly beautiful it made her cry! Jewelry Point is truly a trustworthy place to shop!

14 April 2023
Unprompted review

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