Really happy with my experience ordering from this company! beautiful pieces of jewellery and super quick delivery! and even comes with a discount code for my next order :)
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Avoid. I entered my email address to subscribe to get the intro 10% discount but thought I would check the reviews on here before proceeding. The 10% code came through to my inbox and less than 3 mi... See more
Company replied
Bought 2 gold plated rings. The plating on both started to chip after less than a month. First I was told to give them a wash, then to ship them back to them as they wouldn't replace them. Abysmal qu... See more
THIS BUSINESS IS A TOTAL SCAM! DO NOT BUY! I bought a nose ring weeks ago, still indicates the item is “in transit” to yet arrive at royal mail. I’ve now seen may other reviews stating the same thin... See more
3.0
Average
43 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dire customer service
Shame i cant out a minus amount in all honesty as dont even deserve 1 star.
Ive used thes on and off for years, however needed to complain this tine has i had missing items off my order and the customer service is dire basically making out im a liar.
Best of it was they have said they seen the packer packing my 2 pairs of earring on cctv... Well that must be fantastic cctv then to spot 2 pairs of tiny earrings being placed in a order as well as being able to spot its my order they have been place in... The fact is they wasnt in the order so and wasnt recieved so no wont be using these con artists again.
And and ive asked for the mangers details twice... Still wont let me speak to the manager.
11 December 2021
Unprompted review
If it’s a cheap price, it’ll look cheap
I ordered a bracelet for my sons 18th. Now to be fair, it was a ‘good’ price but I was shocked when it arrived. It was like the bottom of a can of beans. Thin and flimsy. The engraving is almost off the bracelet. I contacted them through the web chat, nothing, no reply. I then answered their email about feedback, again no response and I can’t see my review on their site so I can only assume that they don’t post reviews that aren’t positive. I wouldn’t be so disappointed if they’d responded to any of my communication but when customer service is awful and they take your money and you don’t hear from them again, it’s not a great advert is it? I’d steer clear unless you’re after very cheap quality ‘jewellery’ and you don’t mind not being able to contact them again.
19 October 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.