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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the pricing, noting that the advertised low prices were often misleading and significantly increased during the booking process. People also found the website problematic, citing issues with hidden fees and the inconvenience of entering details only to find out about additional charges for luggage later. Reviewers frequently encountered problems with the payment process, as many reported being charged higher amounts than initially agreed upon, or having their credit cards charged even after attempting to cancel. The booking process was a major source of frustration, with customers experiencing changes in price, airline, and flight times after making reservations. Additionally, the cancellation policy was a significant concern, as many users stated they were unable to cancel without incurring penalties or losing their initial payment.

What people talk about most

Price

Customers consistently express disappointment with pricing. Many reviewers report that initially low... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction. Customers... See more

Payment

Clients share negative opinions on payment, frequently reporting issues such as hidden charges, unexpected... See more

Booking process

Consumers find the booking process to be a source of significant dissatisfaction. Many reviewers report... See more

Cancellation

People report negative experiences with cancellation. Many reviewers express frustration with unexpected... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Great site and great prices although very misleading when coming to the final payment with the extra charge for debit card transaction. Tbh criminal charges in proportion to the total amount to fee. A... See more

Rated 2 out of 5 stars

The reservation is made with one cost. You will receive an email in which you have to call. No cancellation or you lost what you already paid. If you still want to travel you will pay for higher rate... See more

Rated 1 out of 5 stars

**Rip-off alert:** The agencies behind Jetcost are deceptive. They change the price, airline, and flight time after you book. Hidden fees are everywhere. They claim you can cancel your reservation—... See more

Rated 1 out of 5 stars

Do not trust the prices they advertise. After you make a reservation and agree to their “terms and conditions,” which state that prices and availability are not guaranteed, you’ll soon receive a call... See more


Company details

  1. Flights Search Site
  2. Airline
  3. Holiday Accommodation Service
  4. Price Comparison Site
  5. Travel Agency
  6. Travel Aggregator

About Jetcost

Written by the company

Jetcost est un moteur de recherche gratuit spécialisé dans la comparaison de prix de voyages sur Internet. N’étant pas un site marchand, le comparateur Jetcost parcourt en temps réel les offres disponibles sur les différents sites de voyage et vous propose les résultats actualisés instantanément. Que vous recherchiez un vol, un séjour, un hôtel ou une location de voiture, Jetcost compare plus des centaines de compagnies aériennes et agences de voyages dans le monde entier afin de vous faire gagner du temps. En quelques clics vous trouverez les offres les moins chères selon vos critères et économiserez !

TROUVEZ LES MEILLEURES OFFRES

Il ne vous reste plus qu’à choisir votre destination !


Contact info

2.5

Poor

TrustScore 2.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Luggage and data filling in first before lugguage

Great site and great prices although very misleading when coming to the final payment with the extra charge for debit card transaction. Tbh criminal charges in proportion to the total amount to fee. Also the worse thing about this site you should see your luggage allowance immediately so you can decide whether or not to proceed with booking rather the inconvenience of entering all your details only to find out there added payment for luggage to time consuming especially when needing to book especially with this live price structure now. So eventually you get to luggage and decide not to continue and have to start again on a different flight option. Basically total waste of tine and total BS give us every thing first before we waste out time filling in the details act in this small customer frustrating issue please

25 May 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy........do not believe what you see on the website

Found a flight to Tokyo from London for a good price. Put all the details in including credit card details and get a message that the booking failed and someone will call me. I got a call and the guy was trying to sell me other flights. When I said i wanted this particular flight, he said the flight is available but the price I paid does not include taxes!!!! Total con job. They have confirmed my card hasn't been charged, but will keep a close eye on my statements. Stay away.

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam Disguised as a Legit Travel App

Scam Disguised as a Legit Travel App – BEWARE of Jetcost!

Do NOT trust Jetcost. I booked a flight through their app thinking it was a reputable U.S.-based service. Turns out, it’s run by a third-party operator based in India—but they make it look like you’re dealing with a U.S. company.

After confirming my booking, they called to say the flight was overbooked and that I had to pay even more to be rebooked. When I refused and asked to cancel, the agent (Rose) bluntly told me: “There’s no refund, no money back, and even if you go to the airport, you won’t have a seat—and still, no money.”

This is pure fraud. They took my money, provided no service, and refused any refund. This app should be removed from all platforms.

Don’t fall for it. Use a trusted U.S.-based service instead and save yourself the stress and loss.

23 April 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE, BEWARW OF JETCOST

Beware of Jetcost, they're leading you to scammers. They scammed me out of approximately $1,000. I've been trying to contact them for over a month, and they're not answering. If you get a call from 844-660-0614, please don't believe them. I got a call from someone named Daniel Smith. They promise to send you a boarding pass, and hours before the flight, they cancel it and ask you to deposit more money to get it. If you don't accept, they say they'll cancel it and never refund you. I've tried contacting Jetcost in several ways, and they're not answering. The last thing they told me was to block my number. If anyone knows how to guide me through the legal process, I would greatly appreciate it.

Cuidado con Jetcost, te están llevando a estafadores. Me estafaron aproximadamente $1,000. Llevo más de un mes intentando contactarlos y no contestan. Si recibes una llamada del 844-660-0614, por favor, no les creas. Recibí una llamada de alguien llamado Daniel Smith. Prometen enviarte una tarjeta de embarque y, horas antes del vuelo, la cancelan y te piden que deposites más dinero para obtenerla. Si no aceptas, dicen que la cancelarán y nunca te reembolsan el dinero. He intentado contactar con Jetcost de varias maneras y no contestan. Lo último que me dijeron fue que bloquearan mi número. Si alguien sabe cómo guiarme en el proceso legal, se lo agradecería mucho.

16 March 2025
Unprompted review
Rated 1 out of 5 stars

website, catches you by misrepresenting….

Faites attention à ce Site Web, ils font de la fausse présentation et ils vont vous arnaquer ils vont vous obliger à acheter par la suite……Be careful with this website I got caught and it cost me dearly!!!!
Be careful with this website, they make false presentations and they will scam you, they will force you to buy later…… and if I don’t buy from you, you will lose your money….. scam, and theft made with false presentation……

9 March 2025
Unprompted review
Rated 1 out of 5 stars

Jetcost is shady and untrustworthy

I booked online at 10am and it showed that it took forever to process. I received a call at 7:45PM stating the flight I booked is all sold out and I will not be refunded and they can put me on a different flight for $500 more. The person that called, I could barely understand and what I could understand he was rude. Don't trust JETCOST at all.

25 February 2025
Unprompted review
Rated 2 out of 5 stars

Be careful

I'm giving 2 stars because I have successfully booked multiple flights through Jetcost in the past.

However, I recently encountered a scam website after being redirected from Jetcost's Australian version. I never expected them to risk their reputation by including suspicious third-party sites, but unfortunately, that seems to be the case.
The "OTA" name was Holidaycart.
I didn’t want to say this, but it's time to avoid Jetcost and stick to trusted meta-search engines that have consistently filtered out unreliable OTAs.

17 February 2025
Unprompted review
Rated 1 out of 5 stars

Arnaque ! Scam !

Une arnaque, j'ai acheté 2 billets pour 1000 CAD et un agent m'a appelé le prix était passé à 2000 CAD.

I bought airlines tickets during years with the JetCost website but today I bought 2 tickets and I have been directed to thetravelmakers.us and this website is a scam.

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

1. Whatever the prices you see on this search website Jetcost are not the real or actual flight fare price. You will be transfer to third-party broker's sites such as FlightOffice, FlightoWorld, Flightforus....& all of them are same people with same company.. If you see the transfer website is like Opodo, edreams, Emirate, TravelUp...are real prices.
2. The biggest problem & possible scam may happens while you provide all bank details for cheaper flight ticket prices. How these unreal websites use our datas? Are they safe? Do they follow GDPR strictly? Heard that someone or organization already raised the matter to ABTA & TIC.

24 January 2025
Unprompted review

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