Jervis Systems Reviews 2

TrustScore 3.5 out of 5

3.6

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Company details

  1. Software Company
  2. Home Automation Company
  3. Property Management Company
  4. Vacation Rental

Written by the company

Jervis Systems is a smart access and automation platform that allows property owners and managers to automate their short-term rentals, vacation homes, and boutique hotels from anywhere in the world. Create five-star guest experiences while avoiding the technical hassle and headache of managing multiple apps, platforms, and smart home devices. Jervis simplifies your property tech stack by connecting top-rated devices and property management tools in one place. Automate smart device settings, offer guest Wi-Fi, create guidebooks and notifications, set up upsell capabilities, brand your own web app, and more. Jervis Systems makes property management simple and secure, allowing you to focus on growing your business and creating a memorable stay for every guest.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 5 out of 5 stars

Great Software! Excellent customer service!

I've been using Jervis Systems for about four years, and it has been one of the best technology decisions I've made for my property management business. I currently manage six properties and rely on Jervis to automate door code generation through my property management software. The automation alone has saved me a significant amount of time and eliminated a lot of the manual work that used to slow down my operations.

The platform is extremely intuitive and easy to set up. Even without a deep technical background, I was able to get everything running smoothly and integrate it into my workflow. Since implementing Jervis, it has become an essential part of my technology stack and has significantly improved my efficiency.

What really sets Jervis apart, though, is their customer service. On the rare occasions when I’ve had a question or needed support, their team has always responded quickly and provided clear, knowledgeable help. In my experience, their support team is among the best I’ve worked with across any software vendor.

Jervis has been a true productivity multiplier for my business, and I highly recommend it to anyone in property management looking to streamline operations and automate access management. I’m looking forward to continuing to work with Jervis as my company grows.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

One of the worst companies I have ever…

One of the worst companies I have ever bought from. Their system was not working at all, and I asked them to please refund me. They said no. They don't do any refunds even if their software is not working.

12 June 2025
Unprompted review
Jervis Systems logo

Reply from Jervis Systems

Hi Erick,

We aimed to provide clear support and communication throughout your experience. Our system functioned as expected, successfully pulling in all reservations and generating codes for directly owned and managed Airbnb listings.

As explained during the support process, reservations from cohosted listings cannot be imported because this is not supported by the Airbnb API we have access to. This limitation was communicated clearly in advance and reiterated during support interactions. We do not control a partner’s APIs, and it is not possible for us or any third party to override those restrictions.

We do not provide refunds, which is clearly outlined during signup. This decision aligns with our Terms and Conditions and is applied consistently to all customers.

We’ve addressed your concerns and stand by how our team handled the situation. We’re proud of the feedback we’ve received from customers across multiple platforms and remain focused on delivering clear and reliable service to all customers.

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