JD Sports Sverige Reviews 8,115

TrustScore 3 out of 5

3.1

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Rated 4 out of 5 stars

Good app but I am so disappointed lately my online purchases got cancelled 3times in a roll I don’t know why ,if I try to email never got a response. You don’t know how much I needed those shoes….. pl... See more

Company replied

Rated 2 out of 5 stars

On Saturday 18th of January, I popped into JD Sports in Eltham high street, I purchased a pair of Nike Air Max DN trainers for approximately £120 in the sale, I paid for them by card at the till and w... See more

Rated 5 out of 5 stars

Quick and helpful customer support (when I ordered the wrong size by mistake they could cancel my order). Quick delivery to Sweden, good price and great shoes.

Company replied

Rated 1 out of 5 stars

I wished I have read these reviews before spending and blocking 350euros in shoes that appear in stock, but after placing the order, charging the money, you are sending an automatic message saying tha... See more

Company replied

Company details

  1. Shopping & Fashion

About JD Sports Sverige

Written by the company

JD Sports är en ledande sportmodebutik och erbjuder ett omfattande utbud av skor, kläder och accessoarer – varav en stor del är JD-exklusiva. Sortimentet omfattar populära märken som Nike, adidas, The North Face, Ellesse, Converse, Vans... plus många fler inklusive JD-exklusiva märken som Pink Soda Sport och McKenzie.

Kontakta oss

Contact info

3.1

Average

TrustScore 3 out of 5

8K reviews

5-star
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Rated 1 out of 5 stars

It’s been 15 days and the products…

It’s been 15 days and the products couldn’t travel the 3km from store to store for me to pickup. If I knew where they were, I couldve walked there faster. I went to the storr and asked and they say itll come this week every day for a week. I still haven’t received the 2 sweatpants..

27 April 2026
Rated 1 out of 5 stars

Received clothes that were dirty

Received clothes that were dirty. Ordered a pink juicy couture tracksuit called JUICY COUTURE Script Velour Wide Track Pants and top. The pants had dirty stains at the bottom and the top had some black stains on it.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

They took my money and refuse to pay me back for my return, they don't answer on emails. It's been a month and the return arrived three weeks ago to them, still no money back. How can a company this big have you to pay for a return and ALSO not pay the money back or even answer emails? Worst costumer service. Never ordering from JD ever again!

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Bad company

Hi, do not order from this company. My order has not arrived, and they are not answering on email, and no phone number to contact them.
So, no way to reach them and ask for my order. I will report them on konsumentverket, but please do not order from here.
Item number
370722152191641247

Tracking number
70722152216047916

Reference
JDW000004769

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Ordered shoes, got wrong size,twice

Ordered shoes, they sent the wrong size.
Sent them back, ordered the shoes again…and they sent the wrong size AGAIN!

21 May 2025
Unprompted review
JD Sports Sverige logo

Reply from JD Sports Sverige

Hej.

Tack för att du kontaktar oss.

Vi är ledsna att höra att du inte är nöjd med din senaste erfarenhet på vår webbplats.

Om du behöver hjälp hjälper vi gärna till. Fyll i kundsupport-webbformuläret genom att följa länken nedan. Inkludera följande information ordernummer, kundnamn, e-postadress, faktureringsadress, postnummer.

https://www.jdsports.se/customer-service/contact/

Hälsningar,
JD Sports kundtjänst

Rated 1 out of 5 stars

SCAM!

I returned a pair of shoes and the return reached JD the 1st of April. It's been over a month now and they still haven't processed my return, despite confirmation from PostNord that the package arrived. They are hard to get a hold of and I have been referred to several different email addresses. Will never shop there again and don't recommend anyone to do so. Scam!

9 May 2025
Unprompted review
JD Sports Sverige logo

Reply from JD Sports Sverige

Hej.

Tack för att du kontaktar oss.

Vi är ledsna att höra att du inte är nöjd med din senaste erfarenhet på vår webbplats.

Om du behöver hjälp hjälper vi gärna till. Fyll i kundsupport-webbformuläret genom att följa länken nedan. Inkludera följande information ordernummer, kundnamn, e-postadress, faktureringsadress, postnummer.

https://www.jdsports.se/customer-service/contact/

Hälsningar,
JD Sports kundtjänst

Rated 1 out of 5 stars

Order cancelled without any notification

A week after I placed an ordera d not recieving any notifications ,I went in to the store were I was supposed to pick it up,to check if it was on it’s way..
The order was cancelled without them telling me in any messege. So money back but no shoes. Second time this happens to me ad JD sport.
No messege, and left me hanging for a week when I could have bought new shoes elsewere from a better run company. It will not be a third time..I’m done shopping at JD sports.

13 February 2025
Unprompted review
Rated 1 out of 5 stars

No update on return for 4 months

Hello,

I returned order 645614477 - 2 months ago- you have still not updated Klarna invoice- please do so asap. As seen below shoes were sent back to you5th nov 2024.

Please confirm, or get back to me asap.

Miranda

21 January 2025
Unprompted review
Rated 2 out of 5 stars

What a disgrace!

On Saturday 18th of January, I popped into JD Sports in Eltham high street, I purchased a pair of Nike Air Max DN trainers for approximately £120 in the sale, I paid for them by card at the till and was quite shocked to then be asked if I would like their draw string bag for my purchase at a cost of 40 pence! I always new them to just give you a bag for your purchase, free of charge, I think it’s absolutely disgusting and shameful to charge their customers for a bag, it’s not like JD Sports are short of money is it? Totally out of order, greedy buggers !

18 January 2025
Unprompted review
Rated 1 out of 5 stars

Bad return policy

They sent me a zip hoodie but it was a bit torn up so I wanted to send it back but that cost money. So in total i lose about 200 kr to ship it to me and to ship it back to them.

14 January 2025
Unprompted review
Rated 3 out of 5 stars

Hello

Hello!

Due to not getting my delivery, I was compensated with a coupon worth 150 euros. I had to call you from Sweden two times which cost me money. The coupon I was given with 150 euros can not be used in Sweden as I went to JD I Mall of Scandinavia. They told me that the coupon could only be used for 150 swedish krona, which is about 15 euros. Could you please solve this issue?
Regards/ Abdulkadir

17 December 2024
Rated 1 out of 5 stars

Not what i paid for

I ordered with name print and paid for it but didnt get it. Last time i used JD sports

16 December 2024
JD Sports Sverige logo

Reply from JD Sports Sverige

Hej.

Tack för att du kontaktar oss.

Vi är ledsna att höra att du inte är nöjd med din senaste erfarenhet på vår webbplats.

Om du behöver hjälp hjälper vi gärna till. Fyll i kundsupport-webbformuläret genom att följa länken nedan. Inkludera följande information ordernummer, kundnamn, e-postadress, faktureringsadress, postnummer.

https://www.jdsports.se/customer-service/contact/

Hälsningar,
JD Sports kundtjänst

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