J.C. Taylor Insurance Reviews 1,568

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 444 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, courteous, and helpful, often going above and beyond to assist them. Many highlight the excellent customer service, noting that agents are knowledgeable, patient, and make the process easy and quick. The service provided is frequently described as efficient and hassle-free, with people appreciating the smooth user experience and quick response times. Reviewers are also very satisfied with the pricing, finding it competitive, fair, and affordable, often saving them a substantial amount. However, some customers also noted that certain requests were confusing, and a few mentioned needing multiple attempts to finalize their transactions.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting representatives as friendly, polite,... See more

Service

Customers had positive experiences with service, often highlighting the smooth and easy process of obtaining... See more

Price

Reviewers highlight positive aspects of price, consistently finding it fair, competitive, and reasonable for... See more

User experience

Clients share positive opinions on user experience, with many reviewers highlighting the ease and simplicity... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I only waited a minute before Breanna answered. Breanna was fast, professional, courteous and helpful. The documents to sign came by email promptly. I signed and attached pictures and a little while l... See more

Company replied

Rated 5 out of 5 stars

My experience was absolutely phenomenal, you can buy insurance pretty much from anywhere, but when you have a really good customer service agent in my case Melissa Jones.She made everything easier. Sh... See more

Company replied

Rated 5 out of 5 stars

It's a busy world and you guys take the sting out of rich man's problems. Especially poignant during the retirement years. The sting is being ignorant about putting your antique up in mothballs and... See more

Company replied

Rated 5 out of 5 stars

Tara was very understanding about changing everything when I explained to her that my husband had passed away, so the insurance is being transferred over to my name so we can keep it on the truck. She... See more

Company replied


Company details

  1. Auto Insurance Agency
  2. Auto Broker

Written by the company

J.C. Taylor has been providing collectors peace of mind for more than 60 years. We began insuring car clubs, car shows and national events in the 1960s. By the middle of the decade, we expanded our sponsorship with the Antique Automobile Club of America (AACA) — which continues today — to offer classic auto insurance to the club’s 35,000+ members. Since then, J.C. Taylor has grown into one of the nation’s premier providers of collector auto insurance for a wide range of classic cars across the U.S. Call 1-888-ANTIQUE for a quick quote!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

excellent pricing and service

Agent (Breanna) is knowledgeable, efficient, helpful, and customer focused. We saved money even with increased limits and coverage.

6 February 2026
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Reply from J.C. Taylor Insurance

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

Rated 5 out of 5 stars

Relatively easy for collector car…

Relatively easy for collector car insurance.

6 February 2026
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Reply from J.C. Taylor Insurance

Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.

Rated 5 out of 5 stars

The agent I spoke with was very…professional and pleasant.

The agent I spoke with was very professional and pleasant. He solved the problem with no hassles!

6 February 2026
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Reply from J.C. Taylor Insurance

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

Rated 5 out of 5 stars

Christina Miller was so helpful

Christina Miller was so helpful, and she really knows how to treat customers.

4 February 2026
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Reply from J.C. Taylor Insurance

We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!

Rated 5 out of 5 stars

Unorganized

Unorganized but friendly and helpful.

3 February 2026
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Reply from J.C. Taylor Insurance

Thank you for sharing your experience. We’re sorry for the confusion and delays you encountered, this is not the level of coordination or follow-through we strive for. We understand how frustrating it is to receive multiple calls and not receive documents as expected. Your feedback helps us identify gaps in our process, and we appreciate you bringing this to our attention. If you still need assistance or documents, please reach out and we’ll make sure this is resolved promptly.

Rated 5 out of 5 stars

I had a great experience with JC Taylor…

I had a great experience with JC Taylor Insurance company and they very helpful and i will be using this company again.

3 February 2026
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Reply from J.C. Taylor Insurance

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

Rated 5 out of 5 stars
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Reply from J.C. Taylor Insurance

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

Rated 5 out of 5 stars

Provided the best price for comparative…

Provided the best price for comparative coverage. Customer service was very friendly.

3 February 2026
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Reply from J.C. Taylor Insurance

Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!

Rated 5 out of 5 stars

Heather Hattan is great

Heather Hattan is great. Professional, knowledgeable, friendly. She got us exactly what we needed and saved us a substantial amount on our premium.

2 February 2026
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Reply from J.C. Taylor Insurance

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

Rated 5 out of 5 stars

Quick easy conversation about what was…

Quick easy conversation about what was needed. I got Id cards same day!

31 January 2026
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Reply from J.C. Taylor Insurance

We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!

Rated 5 out of 5 stars

Very kind and helpful guidance to…

Very kind and helpful guidance to getting my questions answered.

2 February 2026
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Reply from J.C. Taylor Insurance

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

Rated 5 out of 5 stars

JC Taylor personal review.

Christina was very professional and courteous, a pleasure to do business with! I was a customer of J C Taylor insurance several years ago and really liked them then. I feel good dealing with great people and a great product .

2 February 2026
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Reply from J.C. Taylor Insurance

Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!

Rated 5 out of 5 stars

Helpful

Helpful, intelligent, knowledgeable and informative sales professionals

28 January 2026
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Reply from J.C. Taylor Insurance

We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!

Rated 3 out of 5 stars

Price keep incresing

Price keep incresing, is a great Co.

28 January 2026
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Reply from J.C. Taylor Insurance

Thank you for your feedback and for recognizing our company. We understand that rate increases can be frustrating, and we truly appreciate your continued trust. Our goal remains to provide specialized coverage and service for collector vehicles while navigating changing market conditions.

Rated 5 out of 5 stars

Unfailing friendly

Unfailing friendly, thorough customer service!

30 January 2026
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Reply from J.C. Taylor Insurance

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

Rated 5 out of 5 stars

Excellent and friendly customer service

Excellent and friendly customer service

30 January 2026
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Reply from J.C. Taylor Insurance

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

Rated 5 out of 5 stars

Very professional and person called…

Very professional and person called back to help more

29 January 2026
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Reply from J.C. Taylor Insurance

We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!

Rated 4 out of 5 stars

they are great!

they answer all my questions and it fast, and i do not have a lot of time

29 January 2026
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Reply from J.C. Taylor Insurance

Thank you for the great feedback! We’re glad to hear you had a positive experience and found both our team and pricing to be a great fit. We appreciate your support and the opportunity to protect what you love.

Rated 5 out of 5 stars

Very helpful

Very helpful, answered all questions, gave a very nice rate quote. Liz was very nice and professionally courteous, prompt with the information I needed and was clear on the pictures and information needed to complete the transaction.

29 January 2026
J.C. Taylor Insurance logo

Reply from J.C. Taylor Insurance

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

Rated 5 out of 5 stars

Fair Rates

Fair Rates, People are efficient, responsive and know what they are doing. Excellent!

29 January 2026
J.C. Taylor Insurance logo

Reply from J.C. Taylor Insurance

We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!

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