Perfect job! Excellent outfit. Came out to change the boiler. Agreed to do it at short notice because my brother had just come out of hospital. The whole operation from start to finish went smooth... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Superb service from start to finish. We didn’t expect our boiler replacement to be so quick and easy, at such a good price. Communication from the office was extremely good with a prompt quote, quick... See more
Company replied
They charge by the hour, which is actually alright if there’s not loads wrong with your system. Last year I ended up paying for about 3 hours ‘cause it were a breakdown, but this year, now ever... See more
Company replied
We contacted JB heating regarding my elderly mothers shower which was leaking. They sent an engineer named Darren. What a lovely young lad. He’s very knowledgeable and chatted away to my elder mother... See more
Company replied
Company details
- Heating Contractor
- Boiler Supplier
- Gas Engineer
- Gas Installation Service
- Boiler and Heating Service
- Plumber
Written by the company
Trading since 2001 we are Worcester Bosch Accredited at the highest level (Level 2 Partner) and cover all aspects of boilers and heating for domestic and commercial heating and plumbing requirements, specialising in Worcester Bosch boiler Installations and also repair and service/maintenance for Gas, Oil, LPG and Electrical work we pride ourselves on being prompt, competitively priced and professional. We complete boiler and central heating upgrade installations every day and have some of the most competitive installation prices around. We are Gas safe no. (213925) OFTEC No. (14053) and member of the CIPHE. Public liabilities insured for £2M and have a £20000 workmanship warrantee insurance policy for all our work. Five year warrantees apply on all our Installation work (Labour and Materials), and where manufacturers warrantees apply including up to 12 years for new Worcester Bosch boiler Installations. Five Star rated Heating engineers with over 25 years’ experience and qualified in various different fields including: Gas, LPG and Oil. We are Gas Safe and OFTEC registered we are also a member of Ciphe (Chartered institute of plumbing and heating engineers). Being associated and accredited by manufactures including: Mitsubishi, Worcester Bosch, Vaillant, Baxi and Honeywell Heating Controls you can be assured of professional quality service with extended Warrantees. Established in 2001 serving Lancashire, Yorkshire and Greater Manchester, we provide only the highest standards of work and are Gas safe, OFTEC, CIPHE and Worcester Bosch accredited. We cover all boilers and heating for domestic, commercial and industrial heating and plumbing requirements, specialising in boiler repair and service for either Gas, Oil, LPG and Electrical work we pride ourselves on being prompt, competitively priced and professional. We cover BB, BL, M, OL, SK, HX and PR postcodes.
Contact info
20 Greenbank Street, BB4 7PD, Rawtenstall, United Kingdom
- 01706 248132
- info@jbheating.co.uk
- www.jbheating.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Plumber service & toilet leak
We had Harvey do some work & he was absolutely fantastic & sorted it straight away & knew the problem which was minor. We highly recommend this company. Thank you :)
4 March 2025
Unprompted review
Reply from JB Heating Services
We really appreciate your feedback! It’s wonderful to know that Harvey was able to quickly identify and resolve the issue for you. Your recommendation means a lot to us, and we're always happy to help.
Jack came to my house and fixed a leak
Jack came to my house and fixed a leak. He was professional and friendly, best experience me and my wife ever had with a tradesman as he put us right at ease and assured us he would get it sorted and he did just that. Thanks again Jack, Rory and Ash 👍🏼
28 February 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for sharing your experience! It’s great to hear that Jack made you and your wife feel at ease and took care of the issue efficiently. Your kind words mean a lot to us.
If you ever need anything else, don’t hesitate to reach out!
Quick and friendly service
Jack was really friendly and personable which is always a plus but mainly got the job done super quick - he came out to fix a leaking valve in our heating system and was done in no time.
Would 100% recommend and will use again for any boiler/plumbing issues. Thanks!
28 February 2025
Unprompted review
Reply from JB Heating Services
Thank you so much for your kind words! We're really glad to hear that Jack provided such a positive experience and got the job done quickly for you. We will be sure to pass along the your feedback to him!
We truly appreciate your recommendation and look forward to helping you again if you ever need us.
Great service from start to finish
Great service from start to finish. Reported the problem, good comms to obtain a quote, Matt the engineer arrived early and fixed the fault very efficiently. Would highly recommend
28 February 2025
Unprompted review
Reply from JB Heating Services
Thank you for the wonderful feedback! We are very pleased to hear that you had a smooth experience from start to finish.
We really appreciate your recommendation and are alway happy to help if you need anything in the future.
Jack was great
Jack was very professional and meticulously diagnosed the fault in our system. Clean and tidy. Thank you.
28 February 2025
Unprompted review
Reply from JB Heating Services
Thank you for your feedback! We're glad to hear that Jack provided professional service. We'll be sure to pass your kinds words to him.
If you ever need any further assistance. Please don't hesitate to get in touch!
Reply from JB Heating Services
We're glad to hear that our team provided a friendly service! Most importantly, were glad your heating is now up and running!
Your satisfaction means a lot to us, if you every need assistance, please don't hesitate to reach out.
Fast and friendly service!
27 February 2025
Unprompted review
Reply from JB Heating Services
Thanks for sharing your experience! It’s great to know that you received fast and friendly service. Your feedback means a lot to us!
We needed a new boiler
We needed a new boiler. The quotation from JB was very detailed and helpful, explaining our options and also advising how best to choose from them.The fitting was done by Matthew who came on time and was also very helpful with the explanations. His work was clean and tidy. Thanks Matthew and JB
27 February 2025
Unprompted review
Reply from JB Heating Services
We truly appreciate you taking the time to share your experience! We're glad to hear that the quotation was clear and helpful in explaining your options. It's great to know Matthew provided excellent service. We’ll be sure to pass your positive comments on to him! 😊
Fast and friendly service
Fast and friendly service - made sure everything was well checked over- no complaints
26 February 2025
Unprompted review
Reply from JB Heating Services
We really appreciate your feedback! It’s great to know that you experienced fast and friendly service. We’re happy to hear you’re satisfied with the outcome!
Taylor couldn't be more helpful
Taylor couldn't be more helpful. Had an issue with my boiler not working, which isn't the best not having hot water either in this weather.
Came out that day to diagnose the problem and was back first thing the next day to fix it.
Thank you so much!
25 February 2025
Unprompted review
Reply from JB Heating Services
We’re so glad we could help! Taylor’s happy to hear your feedback, and it’s great that we were able to get your boiler up and running so quickly. Thanks for choosing us, we appreciate it!
Excellent and friendly service.
Excellent and friendly service from Taylor today. He serviced my boiler, plumbed in the washing machine, found the water stopcock and gave me useful advice on the boiler. Thoroughly recommend.
24 February 2025
Unprompted review
Reply from JB Heating Services
Thank you for your fantastic review! We're so pleased to hear that Taylor provided such great service, taking care of everything from your boiler to the washing machine. It’s wonderful to know that his advice was helpful as well. We truly appreciate your recommendation! 😊
Matt came out and fixed our boiler
Matt came out and fixed our boiler. He explained what was wrong and fixed it within 15 mins, left no mess and was friendly and efficient. Would highly recommend.
21 February 2025
Unprompted review
Reply from JB Heating Services
We're so pleased to hear that Matt was able to diagnose and fix it quickly. Providing friendly and efficient service is what we strive for, and we're glad he delivered.
Thank you so much for your recommendation, please don't hesitate to get in touch if you need any further assistance in the future.
Horrible customer service staff provide…
Horrible customer service staff provide wrong quotes and then decided to increase them by over £300
27 January 2025
Unprompted review
Reply from JB Heating Services
Thank you for sharing your feedback. We always aim to provide accurate quotes and exceptional service to all our customers.
Our manager noticed an unusually high number of radiators (44) included in the enquiry and attempted to contact you for clarification. Unfortunately, the phone number and postcode provided appear to be invalid, making it impossible for us to verify or resolve this matter.
This situation seems highly unusual and raises concerns about the nature of the request. It appears to involve unrealistic details that could unfairly harm our reputation. We take such matters seriously and would appreciate the opportunity to address this directly with you. Please contact us at info@jbheating.co.uk to clarify and resolve this issue.
Kind regards,
Boiler issues sorted
Graeme came round today to look at a boiler problem. He sorted it with no fuss and did a superb job. He was very helpful in showing me what the issue was and how he was going to fix it. I thoroughly recommend his work.
20 January 2025
Unprompted review
Reply from JB Heating Services
We're delighted to hear that Graeme provided smooth and efficient service and explained the issue and solution.
If you ever need assistance again, don't hesitate to get in touch.
Boiler and fire serviced
Boiler and fire serviced, great job very thorough, every thing left clean and tidy,
Good workmanship
15 January 2025
Unprompted review
Reply from JB Heating Services
Thanks for the feedback! We're really pleased to hear you we're happy with the service. We always aim to be thorough and leave your space clean and tidy! Thanks again for choosing us!
Scammers who cost a fortune for no tangible work completed
I emailed this company last year as unfortunately the service they offer (boiler service) is really poor and others should be aware of their modus operandi.
They come to your house to do a boiler service - in my case, they barely said a word and just came walking in. They spent only a few mins in my property, then left and sat in their van outside my house. I later established this was to ‘record’ via the van tracking that they’d been present on site for 60 minutes (which is what I was charged for) - however this was spent sat outside.
No update given as to any work done, or any other detail.
Complaint resolution process was poor and unhelpful.
Reason for writing the review now (they may have improved or changed since?) is that they keep mailing and messaging me despite me logging a formal complaint with me.
If any other customers had similar experiences I’d be interested to know, so that we can collate together and work on some collection action to put a stop to this (if it’s still happening). Please update here and I’ll make contact.
18 January 2024
Unprompted review
Very efficient & fast service
Very efficient & fast service. Graham arrived and fixed a broken valve on a radiator. He also adjusted the boiler to help with the heating and pressure. Great service ! Thank you
6 January 2025
Unprompted review
Reply from JB Heating Services
Thank you for the feedback! Glad to hear that we met your expectations. If you need anything further assistance. please let us know. We appreciate your support.
Excellent service as usual
Excellent service as usual. Very helpful from start to finish.
Matt arrived at expected time and was friendly and showed us exactly how to work the new boiler thermostat once fitted. Explained everything to us as he went along.
Would definitely recommend.
23 December 2024
Unprompted review
Reply from JB Heating Services
Thank you for your fantastic review! We’re thrilled to hear that Matt provided such helpful and friendly service. It’s great to know that he took the time to explain everything clearly and made sure you were comfortable with the new boiler thermostat. We truly appreciate your recommendation!
Quick, efficient and friendly!
I contacted JB heating as my heating would not come on due to the pressure dropping out of my boiler. The boiler is very old and I couldn’t find the valve and didn’t feel confident trying to refill it myself. Even though it is a week before Christmas, JB heating managed to fit me in same day. Jack was great, really polite and got the boiler working again very quickly. I’m now looking into the boiler care plans, as well as planning to have a new boiler from them in the future. Really pleasant experience, highly recommend!
17 December 2024
Unprompted review
Reply from JB Heating Services
Thank you so much for sharing your experience! We're so glad we could assist you, especially during such a busy time. It's great to hear that Jack was able to get your boiler working again quickly and that you felt comfortable with the service. We're pleased you're considering our boiler care plans and future replacement options. We truly appreciate your recommendation and look forward to helping you again in the future!
Great service from Jb heating and the…
Great service from Jb heating and the team and i have used used them for another job in my house and as expected they turned up on time and did a great job.
20 November 2024
Unprompted review
Reply from JB Heating Services
Thank you for your continued trust in JB Heating! We’re delighted to hear that, once again, our team provided great service and delivered on time. It’s always a pleasure to assist with your home projects, and we appreciate your loyalty. Looking forward to working with you again!
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