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Rated 1 out of 5 stars

This is the shittiest service ever, me pichle 1 mahenay se inhein rooz baqwas kr rha hu k mjy promotion or offers calls mt krein, mene 3 baar inke customer care me complain ki, lekin bht hi koi ghatya... See more

Rated 2 out of 5 stars

Totally ,unreliable and pathetic service. Paid government fee amount deducted from jazz wallet! 1 week passed still showing pending. Secondly, bought Jazz internet bundle ,never received subscription.... See more

3.0

Average

TrustScore 3 out of 5

30 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I'm not able to access specific…

I'm not able to access specific guidelines or documents directly. If you'd like to share the guidelines or discuss a particular point within them, I'd be happy to help you understand or provide feedback. Could you tell me more about what you're looking for?

31 October 2025
Unprompted review
Rated 5 out of 5 stars

I recently used JazzCash to pay my…

I recently used JazzCash to pay my mobile bill and share balance with a friend. The process was smooth and fast, with no issues at all. I really like how simple and reliable this app is. JazzCash makes every transaction easy and convenient. Highly recommended service

29 October 2024
Rated 1 out of 5 stars

This is the shittiest service ever

This is the shittiest service ever, me pichle 1 mahenay se inhein rooz baqwas kr rha hu k mjy promotion or offers calls mt krein, mene 3 baar inke customer care me complain ki, lekin bht hi koi ghatya service or ghatya agents the, jinho ne serious nai lia, such a third class service. Or mjy rooz rooz calls kr k disturb krte hn.

12 October 2025
Unprompted review
Rated 1 out of 5 stars

JazzCash The Most Corrupted Mobile Wallet

JazzCash is the Most Corrupted Mobile Wallet in Pakistan as they have just stolen my thousands of rupees out of my wallet account openly and blatantly. Reason for this review is to show whole world the ugly face of Jazzcash. On top, when I tried to get transaction record, they refused by pushing me to call their so called customer service which cost almost Rs.5-7 a minute. Specially very tricfully, 1st4–5 minutes , they waste on answering by recorded massage and make you press various numbers, then after few minutes, jazz cash incompetent, uncivilized and uncooperative would answer with no help. Now , as Pakistanis and their own customers, why do we have to pay for getting help on our account? All over the world, customer service is fully free to call notably, it cost nothing for mobile network companies to receve calls. Therefore, please, share this hight alert message as much as you can! Sharing your experience on social media and consumer forums can help raise awareness and force these dishonest mobile companies in Pakistan to treat us as citizens of Pakistan honestly and properly!

5 June 2025
Unprompted review
Rated 2 out of 5 stars

Be aware Unreliable Mob wallet!!!!

Totally ,unreliable and pathetic service. Paid government fee amount deducted from jazz wallet! 1 week passed still showing pending. Secondly, bought Jazz internet bundle ,never received subscription. On top customer service don't bother to respond! Disappointed!

9 November 2024
Unprompted review

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