I cannot express how amazing JA Steels crew were!! Mark W & Joe C made my experience less stressful, and if the rest of the staff are like them 2 men then I would recommend this company to everyone I... See more
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Review summary
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Another great experience with JA Steel. After a very easy video survey with Rob, the company arranged at short notice to do my move, sending 3 people instead of the agreed 2, and completing the move w... See more
Company replied
On time, polite, professional. Did an amazing job. BOTH properties were 3rd floor, no lift & the job was done in amazing time, no fuss. All staff were polite, patient and completed the job overexce... See more
Company replied
Wonderful experience!l I want to thank Billy, Chris, Ahmed, and Tony. They handled everything with great care and professionalism. From start to finish, their warm and friendly attitude made the enti... See more
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Company details
Written by the company
J.A. Steel Removals & Storage is a trusted removal and storage company providing reliable, professional moving solutions for homes and businesses. With years of experience and a friendly, skilled team, we take the stress out of moving by handling every stage with care, efficiency, and attention to detail. Whether you’re relocating locally or further afield, we offer a tailored service designed to suit your schedule, budget, and specific requirements. We provide full packing and unpacking services, secure wrapping for fragile items, and careful loading and unloading to protect your belongings throughout the journey. Our modern fleet of vehicles is equipped to transport everything from single items to complete household or office moves. For customers needing extra space, we also offer safe, secure storage options, ideal for short-term needs during a move or long-term solutions for decluttering or renovation projects. At J.A. Steel Removals & Storage, customer satisfaction is at the heart of what we do. We pride ourselves on clear communication, punctual arrivals, and a dependable service you can count on. Get in touch today for a free, no-obligation quote and let us help you move with confidence.
Contact info
4.9
Excellent
703 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Avoid this cow boy company they brought…
Avoid this cow boy company they brought my belongings back out beds up in wrong rooms across doors so can’t enter bedrooms left box’s and furniture all over my home broke my belongings called speak to manger don’t get back have not tryed to resolve the matter absolute disgrace of a company
8 August 2025
Unprompted review
Reply from JA Steel and Son
Thank you for taking the time to leave a review. We’re sorry to hear the move caused frustration or stress, as we always aim to make the process as smooth as possible. We would like to investigate what went wrong and see how we can put this right — please get in touch with us directly.
James and oliver was a top team very…
James and oliver was a top team very happy with the both of them
5 August 2025
Unprompted review
Reply from JA Steel and Son
Thank you for the great review. We’re delighted you were happy with the service and wish you all the best in your new home. – JA Steel and Son Removals.
Amazing service
Amazing service, kind and very attentive. Dan R, Geoff and Yuri were helpful and patience with moving large items. Always give detailed information of what they are removing and storing. Definitely recommend J.A. Steel & Son to everyone who is moving in and out of their house.
4 August 2025
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
Professional and helpful, I definitely recommend!
Extremely professional, helpful, careful and knowledgeable. Efficient and accommodating, I would most definitely recommend and I won't be using any other removal company, these guys are the best.
Thanks to Cengiz, Tony N, and the rest of the crew. 👊🏿👌🏿
23 July 2025
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
Excellent removal service
Easy to arrange and the crew were great! They came early having given us warning of their arrival and carried out a complex move (upstairs to downstairs and vice versa) extremely efficiently. They were friendly and polite and very obliging and, most importantly, very competent. I would thoroughly recommend this company.
24 July 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely comments. We’re glad to hear your belongings were handled with care and that the move was completed efficiently. Wishing you all the best in your new home. - JA Steel and Son Removals.
A very smooth removal service
The crew was so friendly and went above beyond with my items. The 3 men made my whole moving which can be stressful have peace of mind. Everything was wrapped up and moved with care. Definitely recommend
16 July 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your wonderful feedback. We know moving can be stressful, so we’re really pleased we could make the process easier for you. Best wishes as you settle into your new home. – JA Steel and Son Removals.
The best movers
Gavin, Silviu and James were extremely helpful and very professional they went above and beyond to make sure everything was seamless and easy for us to move. They worked extremely hard and most definitely deserve a raise or promotion, considering they lifted a double door stainless steel fridge/freezer, two sofas a dining table and a double door display cabinet up 5 flights of stairs. Most certainly a job well done. Thank you again 😊
22 July 2025
Unprompted review
Reply from JA Steel and Son
Thank you for sharing your experience. We’re delighted to hear the move went smoothly and that our team met your expectations. Your feedback is greatly appreciated. – JA Steel and Son Removals.
When the team arrived
When the team arrived, they were polite, respectful and very helpful. Moving home is obviously very difficult, and our 4 bedroom flat was a bit messy and chaotic. Billy, Dan, Oliver and Abi were really patient, and knowledgeable. Even when we were struggling, the guys were always there to bail us out. Couldn't have asked for a better group of people to help us with our move
21 July 2025
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
Fantastic
Fantastic, happy, friendly and hard working cared for my home thank you jadyn, James. Brilliant will book again
21 July 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
A Great Service
We had Jadyn, James R & Kyle helping us with our stuff today. They were very helpful with everything.
I have a lot of electronics and they took extra care of it all, they also helped dismantle and reassemble a large Computer Desk for us which was great.
Overall a great trio to help us get everything moved and sorted, especially in the hot weather. They were positive and efficient throughout, can’t thank them enough
21 July 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely feedback. Our team works hard to provide a reliable and careful service, so it’s great to hear their efforts were appreciated. We’ll make sure they see your comments. – JA Steel and Son Removals.
Tony m Mark w and Gengiz helped
Tony m Mark w and Gengiz helped
us they was very helpful and hard working,
kelly killington
14 July 2025
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
Excellent service- highly recommend ! The team that came to help my80 year…
The team that came to help my 80 year old mother in law to move were absolutely incredible. Craig, Eaton and Kyle immediately put us at ease and nothing was too much trouble . They were polite helpful and extremely professional . We can not thank them enough
14 July 2025
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave a review. Moving can be stressful, so we’re pleased we could help make the process as smooth as possible for you. - JA Steel and Son Removals.
Thanks for the great service
Thanks for the great service Senglor, Stuart and Will.R
However if I could I would give 1* to the lady on the phone in the office, she is very rude with her rubish customer service.
15 October 2024
Unprompted review
Reply from JA Steel and Son
Thank you for sharing your experience. We’re delighted to hear the move went smoothly and that our team met your expectations. Your feedback is greatly appreciated. – JA Steel and Son Removals.
I was very happy with Estonia
I was very happy with Estonia, Billy. R and Tony. L . They were absolutely amazing.
8 July 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely comments. We’re glad to hear your belongings were handled with care and that the move was completed efficiently. Wishing you all the best in your new home. - JA Steel and Son Removals.
Best company ever 🏦
Great people amazing work and very friendly.
I will definitely recommend this company for any future removals and relocations.
Thanks for the help guys and the team .
Biccy P.
Chris-K
Mark W
Ryan D
Jaydyn
Florian
30 June 2025
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
Honestly
Honestly, one of the best teams I’ve ever dealt with! They did their job with great care and professionalism, took excellent care of my belongings, and kept a warm smile on their faces the whole time. They truly helped me a lot today, and I’m so happy and grateful for their support. Thank you so much — you really made my day easier and brighter! Jadyn and steward
13 June 2025
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
Hassle free moving the guys Ahmed,will…
Hassle free moving the guys Ahmed,will and Craig did a amazing job.Friendly and very helpful.
3 June 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
Bill p Chris k such hard workers very…
Bill p Chris k such hard workers very impressed
6 June 2025
Unprompted review
Reply from JA Steel and Son
Thanks for your great feedback. Our team takes real pride in their work, so it’s always rewarding to hear when their efforts are appreciated. We’ll be sure to pass this on to them. - JA Steel and Son Removals.
Jadyn will r and Stuart were brilliant…
Jadyn will r and Stuart were brilliant so hrlpful lovely guys
6 June 2025
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
Wry helpful friendly and polite
Wry helpful friendly and polite
Silvau Florian and Joy
3 June 2025
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
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