I cannot express how amazing JA Steels crew were!! Mark W & Joe C made my experience less stressful, and if the rest of the staff are like them 2 men then I would recommend this company to everyone I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Another great experience with JA Steel. After a very easy video survey with Rob, the company arranged at short notice to do my move, sending 3 people instead of the agreed 2, and completing the move w... See more
Company replied
On time, polite, professional. Did an amazing job. BOTH properties were 3rd floor, no lift & the job was done in amazing time, no fuss. All staff were polite, patient and completed the job overexce... See more
Company replied
Wonderful experience!l I want to thank Billy, Chris, Ahmed, and Tony. They handled everything with great care and professionalism. From start to finish, their warm and friendly attitude made the enti... See more
Company replied
Company details
Written by the company
J.A. Steel Removals & Storage is a trusted removal and storage company providing reliable, professional moving solutions for homes and businesses. With years of experience and a friendly, skilled team, we take the stress out of moving by handling every stage with care, efficiency, and attention to detail. Whether you’re relocating locally or further afield, we offer a tailored service designed to suit your schedule, budget, and specific requirements. We provide full packing and unpacking services, secure wrapping for fragile items, and careful loading and unloading to protect your belongings throughout the journey. Our modern fleet of vehicles is equipped to transport everything from single items to complete household or office moves. For customers needing extra space, we also offer safe, secure storage options, ideal for short-term needs during a move or long-term solutions for decluttering or renovation projects. At J.A. Steel Removals & Storage, customer satisfaction is at the heart of what we do. We pride ourselves on clear communication, punctual arrivals, and a dependable service you can count on. Get in touch today for a free, no-obligation quote and let us help you move with confidence.
Contact info
4.9
Excellent
703 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Very fast removal
They were very fast and careful with my items. I thought we would leave the flat by 2pm but i locked the flat and left around 10.30. They unistalled and refitted my washine as well. All is fine.
The guys were helpful and friendly.
18 June 2026
Unprompted review
Reply from JA Steel and Son
Thanks for your great feedback. Our team takes real pride in their work, so it’s always rewarding to hear when their efforts are appreciated. We’ll be sure to pass this on to them. - JA Steel and Son Removals.
they were kind and friendly will…
they were kind and friendly will definitely recommend
18 June 2026
Unprompted review
Reply from JA Steel and Son
Thank you for the fantastic review! We’re really pleased we could help make your house move go smoothly from start to finish. All the best as you settle into your new home. – JA Steel and Son Removals.
James r olive w and mark w was a great…
James r olive w and mark w was a great team soo happy
15 June 2026
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
It was amazing meeting these workers
It was amazing meeting these workers. Very respectful and accommodating
11 June 2026
Unprompted review
Reply from JA Steel and Son
Thank you for your positive review. We’re pleased to hear you found the team professional and careful with your belongings. Providing a smooth, reliable move is always our goal. – JA Steel and Son Removals.
Great team
Guys were very helpful,very accomodating and always willing to help.
Good communication and polite helpful and would definately use the company in future.
Silvic and Florian were great guys!
10 June 2026
Unprompted review
Reply from JA Steel and Son
Thank you for the great review. We’re delighted you were happy with the service and wish you all the best in your new home. – JA Steel and Son Removals.
James and geoof was amzing top team how…
James and geoof was amzing top team how they moved my belongings very happy
10 June 2026
Unprompted review
Reply from JA Steel and Son
Thank you for the great review. We’re delighted you were happy with the service and wish you all the best in your new home. – JA Steel and Son Removals.
Oliver
Oliver, james and dan were great. They handled everything with care and made sure everything was delivered properly and placed where it was meant to.
9 June 2026
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely feedback. Our team works hard to provide a reliable and careful service, so it’s great to hear their efforts were appreciated. We’ll make sure they see your comments. – JA Steel and Son Removals.
They was exceptional they done a…
They was exceptional they done a fantastic job
4 June 2026
Unprompted review
Reply from JA Steel and Son
Thank you so much for your kind words! We’re really pleased to hear that you were happy with our service. Our team works hard to make every move as smooth and stress-free as possible, so it’s great to know that came across. Wishing you all the best in your new place! – JA Steel and Son Removals.
James rtony Lee and Mark w was very…
James rtony Lee and Mark w was very helpful
2 June 2026
Unprompted review
Reply from JA Steel and Son
Thank you for your great review! We take real pride in handling customers’ belongings with care, so it’s fantastic to hear you were happy with the service. Best wishes in your new home. – JA Steel and Son Removals.
Positive experience!
“Mark W, Liam R, and Dennis W were absolutely fantastic during our move. What could have been a very stressful day for me and my daughter was made so much easier thanks to their calm, professional, and friendly approach. They listened carefully to everything I asked, were incredibly helpful throughout the entire process, and made sure all our belongings were placed in the correct rooms at our new home. Nothing was too much trouble for them. I genuinely couldn’t have wished for a better team. Thank you all so much for making our move such a positive experience!”
29 May 2026
Unprompted review
Reply from JA Steel and Son
Thank you so much for your kind words! We’re really pleased to hear that you were happy with our service. Our team works hard to make every move as smooth and stress-free as possible, so it’s great to know that came across. Wishing you all the best in your new place! – JA Steel and Son Removals.
James and Oli was a great team I m very…
James and Oli was a great team I m very happy with service,very polite and helpful
29 May 2026
Unprompted review
Reply from JA Steel and Son
Thank you for sharing your experience. We’re delighted to hear the move went smoothly and that our team met your expectations. Your feedback is greatly appreciated. – JA Steel and Son Removals.
James and oli was so helpful and kind…
James and oli was so helpful and kind very happy
29 May 2026
Unprompted review
Reply from JA Steel and Son
Thank you for your lovely feedback. Our team works hard to provide a reliable and careful service, so it’s great to hear their efforts were appreciated. We’ll make sure they see your comments. – JA Steel and Son Removals.
10 out of 10 service
I highly recommend J A. Steel & Son for your removal and relocation needs.
Sanjay was so helpful and accommodating throughout, and seemless dealt with my last minute change to size of vehicle required.
The team on the day went above and beyond, recycing my surplus furniture so it didn't go to waste.
I was delighted that our furniture went to our local hospital.
27 February 2026
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
Jones r cenghiz Dan g was q great teqn…
Jones r cenghiz Dan g was q great teqn helped with my move
12 May 2026
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
Geat staff
Geat staff, very polite and helpful.
Craig, Dan R & Mike Brewster.
Went above and beyond
8 May 2026
Unprompted review
Reply from JA Steel and Son
What a great review—thank you! ⭐ We’re so pleased everything went smoothly and that our team could help make your move easy. Don’t hesitate to get in touch if you ever need us again!
friendly and realiable
8 May 2026
Unprompted review
Reply from JA Steel and Son
Thanks for the lovely review! 😊 It was a pleasure helping you with your move, and we’re so glad everything went well. We hope you’re settling in nicely and enjoying your new home! – JA Steel and Son Removals.
They was very friendly and took very…
They was very friendly and took very good care of my belongings Brandon, mark thank-you so much was less stressful move for me .
8 May 2026
Unprompted review
Reply from JA Steel and Son
Thank you so much for your kind words! We’re really pleased to hear that you were happy with our service. Our team works hard to make every move as smooth and stress-free as possible, so it’s great to know that came across. Wishing you all the best in your new place! – JA Steel and Son Removals.
Tony N, Bill R, Ryan C
Tony N, Bill R and Ryan C all took good care with my belongings and my home. They were professional and considerate and worked really hard. I would recommend J. A. Steel & Son and would be happy to use them again.
6 May 2026
Unprompted review
Reply from JA Steel and Son
Thanks for taking the time to leave such a great review! It was a pleasure helping with your move, and we’re glad everything went to plan. We hope you’re settling in well and enjoying your new place. – JA Steel and Son Removals.
Made my move a stress free experience!
Dan.R, Stuart and Kem were efficient, professional and very helpful.
1 May 2026
Unprompted review
Reply from JA Steel and Son
Thanks very much for your kind review and recommendation. We’re delighted you were happy with the service and would be more than happy to help again in the future. – JA Steel and Son Removals.
The guy where brilliant in every way
The guy where brilliant in every way. I am so happy. Thank you.
1 May 2026
Unprompted review
Reply from JA Steel and Son
What a great review—thank you! ⭐ We’re so pleased everything went smoothly and that our team could help make your move easy. Don’t hesitate to get in touch if you ever need us again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.