Jasperscyclesuk Reviews 3

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

3 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Definitely a scam website

Definitely a scam website. Prices too good to be true. no registration on company house website. No number available to call. Spelling errors throughout the site. No VAT Number visible. Dont get caught people

20 February 2026
Unprompted review
Jasperscyclesuk logo

Reply from Jasperscyclesuk

Hello Reece, thank you for leaving a review.

We're sorry to hear your opinion and speculations against our business practices.

My name is Arthur and I am the owner here at JASPERS.

We do believe you're leaving a review in relation to your friend/associate (Giles) who we recently refused our services to yesterday.

We received a live chat support request from someone who labelled their first and last name as human genital parts.

Giles also requested 100 bikes which was absurd and unrealistic.

My staff member named Charlie who is actually my son took on the enquiry and received nothing but foul language and passive aggressive behaviour

My son Charlie decided to no longer engage with Giles and refused our services which he was well within his rights to do so.

Giles then changed his VPN to Norway in an attempt to reach out again however we were onto his tactics and made him aware of this.

The verbal abuse , awful spelling and foul language came pouring out again so we disengaged again.

Giles then went and posted three 1 star reviews on trustpilot under 3 fake names to which we reported to TrustPilot where they were taken down.

Giles has now had his friend/associate REECE P to leave this review.
We have passed on the information to the Met police along with screenshots and messages. We have also discovered who Reece is and passed his details on as well.

We know that Giles uses much of his spare time on Trustpilot due to his long history of negative reviews online, we understand Giles is also a parent to which Giles should be embarrassed with his behaviour conducted online.

We make no apologies for refusing our services and will not tolerate abusive behaviour towards any of my staff members.

We also want to point out REECE P has no history with JASPERS nor has he ever reached out us via our website or email address.

We sincerely hope that no other business has the displeasure of having to deal with Reece or Giles.

REECE we did a reverse search on your profile photo and have handed your real name into the police.

Rated 4 out of 5 stars

Delivery was a day late as nobody…

Delivery was a day late as nobody responded to my change of address request which meant I had to work from home to take in the delivery hence the 4 star review and not 5. bike received just fine

13 February 2026
Unprompted review
Jasperscyclesuk logo

Reply from Jasperscyclesuk

Hi Joe, thank you for the positive review. As you got in touch outside of our working hours, we were unable to respond to your request until we re-opened on Monday morning.

At the same time, we're glad to hear you were overly happy with your new bike and we hope you ride in good health.

Team JASPERS

Rated 5 out of 5 stars

Top tier service an smooth purchase

Top tier service! both mine and my husbands bikes arrived in the nick of time

2 February 2026
Unprompted review
Jasperscyclesuk logo

Reply from Jasperscyclesuk

Hi Claire, we're glad to hear your experience was a positive one and we certainly look forward to welcoming you back again. Ride in good health

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