Phoned Japanese Knotweed Ltd re concerns about some suspicious weeds in our garden. Got the answer service and left a message. They rang back promptly. Was asked by Dan to submit a photo for a revi... See more
Company replied
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Review summary
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Reviews shaping this summary
Identity of Suspect Plants The Japanese Knotweed Ltd made the process of submitting a request for identification very straight forward and simple. The came back with a result for me within a few ho... See more
Company replied
I was worried about a plant which jad sprouted up on our driveway through lack of diligence. I found the company on the internet and thought what a brilliant idea. They responded the same af... See more
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After a series of unanswered emails I resorted to leaving a 2* review for JKL. They have since called to admit where they fell down and to apologise for what happened. I really appreciated this honest... See more
Company details
- Grounds Maintenance Service
- Contractor
- Environmental Consultant
- Environmental Health Service
- Excavating Contractor
- Surveyor
About Japanese Knotweed Ltd
Written by the company
SPECIALIST CONTROL SERVICES
Japanese Knotweed Ltd is the UK’s trusted company for providing surveys, treatment and removal services of Japanese knotweed and other invasive weeds.
We are a private limited company, working throughout the UK for all types of customers including construction, developers, facilities management, housing associations, local authorities, property maintenance, and private property owners.
Through ENVIRONMENT CONTROLS (a trading name of Japanese Knotweed Ltd) we provide specialist services for the control and eradication of other Invasive Non-Native Species (INNS) including aquatic plants, and removal of non-licensable asbestos contaminated ground. OUR SERVICES- Free Surveys
- Free Invasive Weed Identification
- Planning Consultation
- Immediate Eradication Excavation Works
- Herbicide Management Plans
- Site Supervision/Management
- Root Barriers
- Waste Removal
- Insurance Backed Guarantees
Contact info
Unit 13A Westlink, Belbins Business Park, SO51 7JF, Romsey, United Kingdom
- 0333 2414 413
- contact@knotweed.co.uk
- www.japaneseknotweed.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Japanese Knotweed Ltd
Thanks for your review - great to hear everything was sorted quickly and you were happy with the result!
Advice online
Fast response and replied with professional opinion. Very good service and no charge.
6 August 2025
Reply from Japanese Knotweed Ltd
Thanks for your feedback - we’re pleased we could provide a quick, professional response at no cost. Glad to hear you were happy with the service.
Very quick response
Very quick response. I had tried to do research myself, but wasn’t getting any clear answer, this service is excellent. Thank you
3 August 2025
Reply from Japanese Knotweed Ltd
Thank you for your kind review — we’re really glad we could give you a clear answer and save you the uncertainty. Always happy to help!
Quick and easy
Quick and easy knotweed identofication, no upsell like other companies and great peace of mind.
29 July 2025
Reply from Japanese Knotweed Ltd
Thanks for the great feedback - we’re really glad we could give you peace of mind without any pressure. That’s exactly how we like to do things.
Got told to go away, ignorant man
Called up, and got told to go away and hung up! Nice response down the phone. Could have just informed me I have the wrong number. The ignorance of this man.
27 July 2025
Unprompted review
Reply from Japanese Knotweed Ltd
Thank you for bringing this to our attention. Your feedback is very important to us, and we are investigating the matter. If you are willing, please reach out to us directly at contact@knotweed.co.uk so we can better understand what happened. We sincerely apologise for your recent experience, as this would not be the standard of service we aim to provide.
Excellent for a knotweed check
Easy contact with the service, sending some info and a photo of the weed. Reply came the following day.
Excellent service of great help and support for anyone thinking they have found knotweed.
24 July 2025
Reply from Japanese Knotweed Ltd
Thank you for your kind words - we’re really pleased our service was helpful and that you got the reassurance you needed. Always happy to support anyone with plant concerns or questions.
Great service
I had a very quick response to my enquiry. I sent a few photos and had a speedy reply from Tom. Fortunately, we don't have Japanese Knotweed, but I know where to come if I have a similar concern again. many thanks.
24 July 2025
Reply from Japanese Knotweed Ltd
Thanks for your lovely review - we’re really glad Tom was able to help so quickly and confirm there was nothing to worry about. Always happy to assist if you ever need us again.
Amazing team and service
What an amazing team and service. Confirmed we did not have the dreaded Japanese Knotweed almost by return. And gave me some suggestions which allowed me to do further research to identify just what we did have. Thank you.
24 July 2025
Reply from Japanese Knotweed Ltd
Thank you for such a lovely review! We’re delighted we could quickly confirm it wasn’t knotweed and help you learn more about what’s actually growing there. Really glad the extra information was useful!
Really good and efficient service
Really good and efficient service. The company quickly gave me the good news that the plant I was worried about was not Japanese knotweed.
21 July 2025
Reply from Japanese Knotweed Ltd
Thanks for your feedback. We’re really pleased we could get back to you quickly and share the good news. Always happy to help!
Reply from Japanese Knotweed Ltd
Thank you for taking the time to drop us a review. We're happy that we could be of service. If anything else crops up, please don't hesitate to let us know!
quick response to a query I had about…
quick response to a query I had about something being Japanese knotweed. worth knowing this service is available when you have a query
21 July 2025
Reply from Japanese Knotweed Ltd
Thanks for your review - glad we could help with your query. It’s great to know our service was useful to you.
Dan was fantastic
Dan was fantastic, we found something that we didn’t recognise and we received clear information to give us peace of mind at no charge….absolute lovely service. This is what it means to be human, to look after someone even when there is no money attached. Thank you…you deserve 5 stars.
18 July 2025
Reply from Japanese Knotweed Ltd
Thank you so much for your wonderful words - that really means a lot to us. We’re so glad Dan could help and give you some peace of mind. It’s lovely to know our free advice made a difference.
This is a quick and easy service to…
This is a quick and easy service to use. The pictures sent were reported on very quickly and provided a reassuring note identying the plant i potentially mistook for JKnotweed.
Many thanks you all involved
Highly recommend this service
18 July 2025
Reply from Japanese Knotweed Ltd
Thanks for your kind feedback - we’re really glad we could quickly confirm it wasn’t knotweed and give you some reassurance. We really appreciate the recommendation!
I sent photo of a plant I was concerned…
I sent photo of a plant I was concerned about and received a quick positive response
4 July 2025
Reply from Japanese Knotweed Ltd
Thanks for your review - we’re glad we could get back to you quickly and put your mind at ease.
Super quick feedback
Super quick feedback, which was really reassuring. Would definitely recommend
7 July 2025
Reply from Japanese Knotweed Ltd
Thanks for your kind words - we’re really pleased our quick response helped reassure you. Appreciate the recommendation!
Reply from Japanese Knotweed Ltd
Thanks for your feedback - we’re glad we could help quickly and give you some reassurance.
Helped reassure us regarding our plant
Helped reassure us regarding our plant. Thank you for such a quick response
1 July 2025
Reply from Japanese Knotweed Ltd
Thank you for your kind words! We’re really glad we could respond quickly and help put your mind at ease.
Well done
Well done, I sent you an enquiry and you responded quickly. Fortunately it was not Japanese knotweed.
1 July 2025
Reply from Japanese Knotweed Ltd
Thanks for your review. we’re pleased we could get back to you quickly and confirm it wasn’t knotweed. Always happy to help.
Put my mind at ease before purchasing a…
Put my mind at ease before purchasing a property
1 July 2025
Reply from Japanese Knotweed Ltd
Our pleasure to be of service! If there is anything else we can do, please don't hesitate to reach out.
Reply from Japanese Knotweed Ltd
It's our pleasure to be of assistance. If there is anything else that crops up, please don't hesitate to let us know.
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