Just don't do it. The owner is rude. So rude I would rather throw my money away than spend another dime there. You spend thousands and they're is absolutely no customer service. Customers do show up b... See more
Company replied
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Just don't do it. The owner is rude. So rude I would rather throw my money away than spend another dime there. You spend thousands and they're is absolutely no customer service. Customers do show up b... See more
Company replied
It’s amazing to me how a company can be in business with customer service as bad as Janilink. 4 emails 3 phone Calls with the same customer service rep Mike. I was told I have never spoken with you... See more
I ordered the product on Tuesday, I am a 1 day delivery from Atlanta, the product was not shipped until Friday despite the sales rep telling me it would ship Thursday. They notified me of shipment on... See more
Horrible customer service!!! They are unprofessional and don’t care if they get an order wrong…they will wait until you get you shipment to notify you that they were out of stock on part of your orde... See more
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Extractor was shipped very quickly and it was the best price around as well as cheap shipping.
As a small business I need things to go smooth and fast, in order for me to provide a excellent service to my customers, and your selection,fast check out and delivery.
Thank you
No more comments.
Timing was wonderful, price was right.
I had one person said the gripper was too hard to squeeze.
As a professional I need professional results all the way around/ Janilink has proved to be trustworthy and dependable. Many many thanks and I look forward to doing business again in the near future.
It took a good while to receive the product. There was an issue with payment that I wasn't aware of or notified. I called and asked about it and was notified it was paid and if I still wanted the product sent. I stated I did. Then to find out there was a payment issue. I then reordered the product paying $10 more overall. I also did not receive the two filters for the product so I'm not able to use it until I get the two filters which were supposed to come with the product as stated on the website.
When an order was slow to process, I called and found out the product was discontinued and they did not have enough to fill the total order. They shipped all the remaining product with my permission, adjusted the bill, and handled everything smoothly. I could not be happier--especially since the product was at a FANTASTIC discount.
I use Janilink for marble polishing supplies, they have been fulfilled on a timely manner and provide great quality.
I appreciated the in-stock timely filling of the order and the quality of what I received,.
The ease of the website, and quick delivery made this purchase very easy.
I ordered on Sunday night (regular shipping) and it was delivered to my front door on Wednesday! I buy most of my church's janitorial supplies at Sam's but some things you can't find there. Janilink is the best place to go to get the hard to find items that I need. The price is right and there is no delay in delivery. Actually, items arrive days ahead of schedule.
I shopped around and found Janilink to be the best price including shipping. They followed up with emails regarding status and shipping. I would highly recommend this company.
We originally ordered 40 pieces of one product. We were told that we could take the 35 they had on hand or we'd have to buy a total of 48 direct from the supplier. Not completely satisfied with the way that came across, but we are completely satisfied with the product.The product did arrive within an acceptable period of time. Yes, we would purchase with this company, again.
Unprofessional, repeatedly left on hold too long and dealing with people who don't speak clearly over the phone.
I love this company because their prices are decent but what I love the most is they always ship their products in a timely manner.
Their website was easy to use and had everything that I needed for my cleaning business.
After looking at your web site I had a couple of question so I called and the person I talked to was great and answered all my questions. I will be doing more business in the near future. Prices are very competitive shipping charges are a little steep but all in all it worth it.
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