Jane's Boutique Reviews 

664
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic quality of the clothing and accessories, noting that items always arrive in pristine condition and match descriptions perfectly. Many shoppers point out that the materials feel durable, comfortable, and well-suited for various occasions and body shapes. People also highlight the exceptionally fast delivery service, often receiving their packages the very next day without any complications. Furthermore, consumers find the pricing extremely reasonable and love the wonderful variety of trendy styles offered for everyone. Reviewers frequently express their satisfaction with the smooth ordering process and the polite, reliable communication provided by the team.

What people talk about most

Product

People report high satisfaction with the product quality and clothing range. Reviewers consistently mention... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the clothing is fabulous and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting speedy and reliable shipping... See more

Price

Clients share positive opinions on price, consistently praising the affordable and reasonable costs of the... See more

Service

Reviewers mention positive feedback about service, consistently highlighting brilliant experiences, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just love Jane's fashion. Great quality at great prices. Sizing on point & especially great if trying to lose weight as the clothing styles won't become too big! Great service with fast delivery. High... See more

Rated 5 out of 5 stars

Can always rely on janes boutique for great quality clothing at great prices & super fast delivery. Jane & her team always do their upmost to bring fabulous items.

Rated 5 out of 5 stars

This is my husbands account always use janes boutique quality clothing just purchased wet look leggings which have just come back in this year's stocks my size all sold out now I've bought from other... See more

Rated 5 out of 5 stars

Fabulous ladies clothing up to plus size. I've purchased many items from Jane & never been disappointed. Great quality, great value & brilliant customer service. Highly recommend


Company details

  1. Plus Size Clothing Store

Written by the company

Jane's Boutique are a family run independent boutique based in Ashford Kent UK. We are online only specialising in plus size womens fashion. As well as the website, you can find us on TikTok, Facebook & Instagram. We send all orders out the same day Monday to Friday. Established in 2015, we have grown to be a 'go to' place for plus size and oversized fashion.


Contact info

4.9

Excellent

TrustScore 5 out of 5

664 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(664)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

In jane we trust!!

I give janes boutique plus 5 stars
The quality of the clothes are fantastic, and jane is honnest if she tells you it will fit and the quality is amazing then u should trust her shes amazing! Every item of clothing i wear is all from jane's boutique. X

13 February 2025
Rated 5 out of 5 stars

White flower handbags

Lovely independent company to buy from I have used them for a while now but over the weekend they helped me out with an order I was having trouble my end ordering and they went over and beyond to help me and I really thank you for that I have received the item today and it is really lovely photos don’t do it justice once again thank you

18 February 2025
Unprompted review
Rated 2 out of 5 stars

Order was refunded as last one and was…

Order was refunded as last one and was damaged so they couldn't send, they sent an email to let me know and quick refund thats the only reason for 2 stars otherwise would have been 1, but really disappointed did ask if they would get more in but never heard back, found elsewhere and purchased.

28 November 2024
Rated 1 out of 5 stars

Would only give 0 star if i could what…

Would only give 0 star if i could what i wanted was out if stock si ordered something different only to get a message days later telling me i had a refund because product was damaged no communication to see if i wanted to swap so i has to wait ages for money and no purchase

20 November 2024
Jane's Boutique logo

Reply from Jane's Boutique

We are sorry that there was an issue. Our stock changes very quickly so we are sorry the first item you wanted wasn't in stock. We noticed the item you ordered was damaged when we were packing the order. We immediately refunded and messaged you to say this (check your spam folder). We only send out what has been ordered so that's why we messaged you to notify you the item was damaged which then gave you time to order a different item. We refunded straight away but card processing companies can take up to 7 days to process a refund. This is out of our control and not a process we can speed up in any way but is typical of most online processing time. We try our best to get things right all the time but every now and again it doesn't go as smooth as we would like it too. We can only apologise

Rated 5 out of 5 stars

10/10

Excellent quality plus size clothing at very affordable prices, cheap and quick postage, all round good experience when shopping with Jane’s Boutique!

7 November 2024
Rated 5 out of 5 stars

I can’t rate Janes Boutique high…

I can’t rate Janes Boutique high enough! Firstly, they are lovely, honest people who go above and beyond for their customers. I can honestly 100% recommend them 🩷🩵. They stock a great selection of quality clothing, jewellery, shoes, bags etc. I’ve always been very pleased with my purchases 🥰🥰

1 November 2024
Rated 5 out of 5 stars

Good quality

Everything is exactly as described.
As the saying goes
' You get what you see' and that is exactly right.

Good quality at very competitive prices.

22 October 2024

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