James Removals Reviews 

217
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the efficiency and care taken with their belongings during moves. Many people noted the teams were incredibly hard-working, professional, and made the entire process smooth and stress-free. Reviewers frequently commend the staff for being polite, friendly, and going above and beyond to ensure satisfaction. The service is often described as first-class, with many appreciating the meticulous packing and timely execution. The overall sentiment strongly indicates a highly positive experience for customers, with many expressing their intent to use the service again or recommend it to others.

What people talk about most

Service

People report positive experiences with service, describing it as amazing, professional, and efficient from... See more

Staff

Consumers find staff to be positive, consistently describing them as friendly, polite, and highly efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used James Removals for packing and house move out of London. Booked in survey and quote in 1 working day, very competitive price. Packing and diassemby of units was amazing and incredibly efficient.... See more

Company replied

Rated 5 out of 5 stars

James were excellent from start to finish. A competitive price (for a complex move from UK to France), personable people and wisdom from back office. The movers were very considerate and inventive in... See more

Company replied

Rated 5 out of 5 stars

We couldn’t be happier with the service we received from this removal company. From the very first contact to the final box being unloaded, everything was handled with professionalism, care, and effic... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish. Paul and Matt were especially great. Friendly, professional, and incredibly efficient. They handled everything with care and made my mothers move much less stre... See more

Company replied


Company details

  1. Moving Company
  2. Automobile Storage Facility
  3. Moving and Storage Service
  4. Storage Facility

Information provided by various external sources

James Removals house, home removals, office moving. Commercial and domestic, national and international removing and storage for UK, France, Spain Ireland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Moving from BR1 to Farnham

Moving from BR1 to Farnham - 14 February 2025

The 2 guys on the first day (Tony & Richard) were extremely helpful and worked very hard all day. On 2nd day, our completion day we had 5 guys including the two above and once again they all pulled out all the stops to get the job done properly and in a timely manner. We also would like to thank James Removals for picking up the empty boxes just a week later and Pam for reimbursing our deposit on same.
We would recommend you to anyone, thanks again.
T & A

26 February 2025
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Reply from James Removals

Thank you Allen for leaving us this lovely feedback! It seems as though we have left a positive lasting impression which is what we always aim to do. Thanks again for choosing us to relocate you, we wish you all the best for the future.

Rated 5 out of 5 stars

Great service

The team of 3 were great. On time, polite, helpful and communicative. Highly recommended

6 February 2025
Unprompted review
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Reply from James Removals

Thank you Tim for leaving this 5-star review! We're glad to hear that you were highly impressed with the staff that dealt with your move. We wish you the best in your new home!

Rated 5 out of 5 stars

Excellent service

The guys from James were so kind and understanding, calm and helpful, they took all of the stress out of moving.
I would definitely recommend James if you are moving.

29 January 2025
Unprompted review
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Reply from James Removals

Thank you very much for the positive feedback! We're happy to hear that you had a stress free move and that we played a huge part in that. Could you let us know which area we moved you to so that we can give recognition to the crew members involved? Thanks again for using our services and for leaving us such a brilliant review!

Rated 5 out of 5 stars

Excellent service, as usual!

This was the 3rd time I have used James. They were excellent- just as they had been the first 2 times. I was moving from rented accommodation into a freshly painted home with a newly laid floor so I was really precious about ensuring no scuffs or scratches anywhere. The removal men were absolutely meticulous and made sure that all surfaces were protected and gave me time to put felt pads on all my furniture. Paul, Steve, Robert and Wayne were all incredibly hard-working and fast and they really helped to take the stress out of the house move. I would highly recommend James. They are not the cheapest but they are reliable professionals.

15 February 2025
Unprompted review
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Reply from James Removals

Hi Eleanor, Thank you very much for taking the time to leave such an amazing review based on all of your experiences using us to relocate. We hope you're now settled in and wish you all the best in your new property!

Rated 5 out of 5 stars

Great removal company

Great removal company. Recommended to us by a friend and it proved to be spot on. Had to move completion dates and they were hugely accommodating. Great service from delivery of packing boxes to packing and the moving. Delivered to two locations. Really good staff who were professional at every stage.
Would definetly recommend them.

4 February 2025
Unprompted review
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Reply from James Removals

Hi Andrew, thanks for taking the time to leave a 5 star review! It's no surprise to us that our staff delivered yet another fantastic move following the recommendation of your friend! We appreciate you taking the time to leave a review! All the best at your new property!

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Nothing was too much trouble , very friendly and professional. All our belongings were handled with care and expertly wrapped… nothing was damaged or broken. I would definitely recommend our team … thanks Wayne, Robert, Dante, Frank and Lee

14 February 2025
Unprompted review
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Reply from James Removals

Thank you very much for the lovely review Helen! We are very happy with how impressed you are with the service and we'll be feeding this back to the crew! Thanks again for choosing James Removals!

Rated 5 out of 5 stars

Couldn't recommend enough!

We used James Removals to move from a 2 bed ground floor flat to a 3 bed house. We opted for the full packing service and then the following day the move itself. We had a couple of quotes and James were by far the best value, plus we had also used them 3 years earlier to move so went with them again.

James (from James Removals!), came the day before the move to pack the whole of our flat. We had to do very little other than keep him in tea and coffee! He was professional, polite and took more care of our belongings than we would have done if we had to do it ourselves, he asked questions if needed and made us feel very comfortable in handling all our personal possessions.

The following day Gary and his team came and loaded up the van with the boxes James had packed and took apart a bed and wardrobe and rebuilt them at the other end. Everything arrived as planned and nothing broken (thanks to the excellent packing job) and it was all very easy and stress free. Couldn't recommend James Removals highly enough - Great value, really good customer interaction and respectful of our belongings and the houses we were leaving and moving to.

31 January 2025
Unprompted review
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Reply from James Removals

Hi Andrew, thank you for taking the time to leave such a detailed and lengthy review based on your recent move with us. We will be sure to share this positive feedback with all that were involved in making your move such a success. All the best at your new home!

Rated 5 out of 5 stars

Experienced and professional removal…

Experienced and professional removal company. All members of the team were respectful and efficient as well as friendly. Great care was taken of our belongings and nothing was too much trouble.

6 February 2025
Unprompted review
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Reply from James Removals

Hi Lynn, Thank you very much for taking the time to leave such an amazing review based on your experience using us to relocate. We hope you're now settled in and wish you all the best in your new property!

Rated 5 out of 5 stars

Great service !

Used James removals twice, once into storage then from storage into new home.
On both counts the staff were spot on, friendly, helpful, polite and professional.
Prior to arrival I had regular updates with an eta.
Also a massive thanks to James Removals for the “moving in” hamper what a lovely touch. Especially useful when desperate for a coffee and can’t find what you want anywhere. Also contained some other little homely welcoming items for your new place. Would definately recommend these guys all day long. Great service.
And a well deserved 5 star review from me. Thanks for making a potentially stressful time go as smoothly as possible from your end .
Xxxx

3 February 2025
Unprompted review
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Reply from James Removals

Hi Sam, we all hope you've settled into your new property, we absolutely love this review! Thank you for taking the time to tell us about your positive experience with using our services. We will be sure to share this with the crew. Thanks once again!

Rated 5 out of 5 stars

Excellent move and service

The move James Removals did was excellent! I am very happy with the service. They made the whole process run smoothly and efficiently. They made an otherwise stressful event, stress-free. This is the 2nd move they do for me, and I am equally impressed as the 1st time. Highly recommend it.

19 December 2024
Unprompted review
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Reply from James Removals

Many thanks for the lovely review, it is much appreciated.

Rated 5 out of 5 stars

Careful, professional service

We were impressed with the level of care given by the crew who moved some furniture for us. This included moving an upright piano out of our living room and down the 8 front door steps - quite a challenge.
Also the office staff answered many questions as this was not a straightforward house move.
We will be using this company again.

17 December 2024
Unprompted review
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Reply from James Removals

Many thanks for taking the time to post us a 5 star review, we look forward to working with you again in the future.

Rated 5 out of 5 stars

James Removals - Excellent Service

From Day 1 James Removals provided an excellent service, advising and guiding the best way forward for packing, storage and delivery to the new property.
The team were great, friendly and so helpful.
I would recommend to anyone moving home - they take the ‘worry’ out of move.

12 December 2024
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Reply from James Removals

Thank you for taking the time to leave us a fantastic review. its is very much appreciated.

Rated 5 out of 5 stars

Stress free move

James Removals made the moving process so easy and hassle free. Loaded the lorry on the 17th December from southeast London unloaded 18th in Dorset. Tony and Almaz were hardworking and polite a credit to themselves and the company. I would definitely recommend them.

17 December 2024
Unprompted review
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Reply from James Removals

We really appreciate you leaving us a 5 star review, may we wish you all the best in Dorset. Many thanks

Rated 5 out of 5 stars

5 Star to the team on 6th December

We can’t fault the service of James Removals. The team on the day looked after us and all our worldly goods. They were professional but also very friendly and felt like our ‘mates’ for the day! So a big thank you to Rob, Matt, Frank, Wayne and Lee for making our move easy in at a stressful time! Louise & Steven

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Pam in the office couldn't have been…

Pam in the office couldn't have been more helpful. Estimator knowledgeable and professional. Frances and Rob were on the money and importantly had a good attitude and excellent grafters. Safe hands with this firm, good to see a tidy operation.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

The team that moved us were great!

The team that moved us were great!! They worked really well together and took great care of our life's possessions. It was a crazy busy day but it was made easier by there expert help and attitude. They all knew each other and there was lots of jokes and laughter, which was needed on a stressful moving day.
Thanks guys

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Consistently high standards

It's my second use of this company and I will definitely use them again and recommend them to friends and colleagues; it was mostly a different team, but the same friendly professional attitude and high standards as last time. Great care was taken of some awkward and/or delicate family pieces and there was excellent communication while dealing with the specific challenges of the flat and getting things sorted into the correct rooms. I'm really impressed with their dedicated care of my move.

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Very professional removal company

The 3rd time I have used James Removals and this time for storage whilst renovating . Very professional service from start to finish. All our items were stored safely and carefully for 6months while having building work done. The boxes are very strong and easy to pack. The removal guys are friendly, tidy and trustworthy and I would definitely use them again for moving or storage.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Highly recommended. Both the office and the removal staff were really helpful and provided a great service.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolute professionals

Massive thanks to all the team at James Removals especially Paul, Glen and Tony. The guys were just incredible. Lovely guys, worked so quickly, were super professional and helpful.Highlight for me was seeing them get a heavy antique sideboard belonging to my great grandmother up a narrow staircase. They made it look easy!

18 July 2024
Unprompted review

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