James Moore Jewellers Reviews 

Fast and reliable service with competitive prices!

Repaired my gold watch on the spot and put a new battery in. Excellent service, friendly and professional. Would highly recommend.

Great. Very fast delivery.

Fair price delivered promptly nothing more I could ask for

Excellent company,no hassle,very professional

I was really happy with the help I received from Liam when buying a watch. He was friendly, knowledgeable, and took the time to answer all my questions without any pressure. His excellent customer service made the whole experience enjoyable and stress-free. I’m very pleased with my purchase and would highly recommend Liam to anyone looking for great service. Thank you, Liam!

I purchased a Seiko spb327ji turtle .been looking for a while and got it at a great price was kept well informed and delivered promptly thank you 👍⌚️

I ordered a watch for a gift for my wife, Before placing order, I called James Moore to confirm that the watch I am ordering would be brand new not pre-owned or used. I was reassured by man on the phone that it would be brand new, as they are authorised dealer for Olivia Burton. However, when I received the watch, it was not new at all, there were scratches on the belt, no plastics for protection on the watch, poor packaging. it was clearly preowned and returned piece.
Further to surprise, watch was sent by another company called First Class Watches ltd. while I placed order with James Moore Jewellers. This information was not advertise on their website. misinforming customer.
I had to return the watch. They ruined the occasion.
I will not buy from James Moore Jewellers and would not recommend anyone.

Visited James Moore jewellers and bought a Longines hydroconquest watch. Couldn't have asked for better service. Firstly they price matches to another authorised dealer and the lady who dealt with me in the shop was very patient. Spot on would highly recommend.

I purchased a watch for my granddaughter s birthday. It was delivered in a few days and I was kept fully informed throughout. A very professional and caring service.

This is the In Store jewellers for First Class Watches. I actually bought from First Class Watches but if Online is this good in store must be fantastic as you could toch and feel before making a purchase.

Good price for the watch - a Garmin Epix gen 2 pro 51mm in Titanium. Ordered late on Friday and delivered on the Tuesday. They followed up by email to make sure everything was ok which I am pleased to say it was. Watch is superb - very pleased.

Easy to use website.
Fast, efficient and attentive service.
Lovely item that was just as described and at a competitive price.

Incredible place to buy a watch. 1st class service

Friendly and knowledgeable team with fantastic range of watches and A* customer service.

Superb olde world Jewellers + excellent watch specialist one of the best Ive ever found. Erin & Kate are superb knowledgable & very helpful in a professional way & will tell you if something isn’t right. Their customer service is honestly the best Ive ever experienced. Liam the Boss is a very experienced watch specialist and helped me considerably. Scott the Technical man has a wealth of watch business and on one occasion resolved a day date issue saving it being sent ti Seiko for weeks. I have brought 5 watches of James Moore and I wouldn’t go anywhere else now after the great service I have had off all the people above who are excellent honest & do care about quality & customer care + satisfaction

We had been looking for a T bar for an Albert chain for years in antique shops etc - we saw Kate who ordered several for us to look at which unfortunately just didn’t look right - after a few weeks she and her colleague came up with a pre loved one which was perfect - it was fitted and shiny ready to be given as a special birthday present! Thank you we’ll definitely be back 😊

I found my dream-watch (my birthday present to me) on another very reputable website, filled in all details;-- then had my order canceled because they had sold out of that watch.
So I put the watch make and model in Google to see if anyone else had it. James Moore Jewelers had it for £60 LESS, + free postage !!! Website SO easy to use. . . .

Their online site is 'First Class' by name and delivers the same customer experience. Exceptionally professional and focused retailer. Highly recommended.

What a great experience. The information I received was perfect. From placing order to receiving the watch was faultless. Watch arrived on time by DPD and was in pristine condition. I would definitely buy from First Class again.

Friendly staff, large selection of watches, patient when making your choice, got a great deal as they were able to price match and they set up the watch for me.