Jamesauctioneers Reviews 

36
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have to say that having recently purchased for the second time from James auctioneers’ that I found the service from start to finish second to none. I have taken delivery today of an expertly packa... See more

Company replied

Rated 1 out of 5 stars

Your refund took 8 months of emails, phone calls and messages. If anyone would like to see the picture of the bangle, the emails and the original advert please message. I feel completely bullied as a... See more

Company replied

Rated 5 out of 5 stars

I live in the United States and was a little hesitant to bid on anything overseas. From the bidding process, packaging to shipping everything went perfectly. My package was received in perfect cond... See more

Company replied

Rated 5 out of 5 stars

I have recently purchased another watch off James auctioneers and I have to say I don't know how they keep improving on an already great service? they are a pleasure to deal with, which , in this me... See more

Company replied


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4.1

Great

TrustScore 4 out of 5

36 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(36)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very constructive experience with…

Very constructive experience with Victoria and the company owner. They went above and beyond to help. I am not one to normally leave any kind of review but felt compelled to share, 5 stars is definitely deserved. Thank you

29 September 2026
Unprompted review
Rated 1 out of 5 stars

Your refund took 8 months.

Your refund took 8 months of emails, phone calls and messages. If anyone would like to see the picture of the bangle, the emails and the original advert please message. I feel completely bullied as a purchaser and perhaps a more professional business attitude would be more appropriate.

28 September 2026
Unprompted review
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Reply from Jamesauctioneers

Complete nonsense from a Banned Bidder- full refund given along with keeping item for charity! fails to mention previous good experience with our auctions-everything that is wrong with review sites- bullied- dear oh dear..

Rated 5 out of 5 stars

I got two absolute steals from James…

I got two absolute steals from James Auctioneers. The items were exactly as described, the whole process was incredibly easy, and the shipping was well priced. Everything arrived within 72 hours. Couldn’t be happier, highly recommend.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

A delight to work with

A delight to work with. I thought me being in the United States and bidding on items in the UK, in GBP instead of US dollars, was going to be difficult. It was easy peasy, and shipping was fast! It's not cheap to ship things from overseas, but that's not their fault. My fragile item was packed well and arrived in perfect condition. A+

29 May 2026
Unprompted review
Rated 5 out of 5 stars

As a long-time collector

As a long-time collector, I appreciate when auction houses are trustworthy. Their condition reports are honest, shipping is fast, and customer service is patient and helpful.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Super friendly and Polite

I packed and posted items for James and i have always had a fabulous experience, he's super-fast to reply to me via email, polite, friendly and I will always be happy to help him out when he needs it

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Transparent bidding process

Transparent bidding process, no hidden surprises, and strong customer support from start to finish.

26 November 2025
Unprompted review
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Reply from Jamesauctioneers

Hi Danny, thanks for the feedback, see you at the next auction.

Rated 1 out of 5 stars

Don't trust them just avoid them to…

Don't trust them just avoid them to save heartache

It has nothing to do with being a non payers i never bid on anything merely asked about buy it now which was never followed through by the auction house. They are nothing short of amateurs trying to sell over priced tat

31 October 2025
Unprompted review
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Reply from Jamesauctioneers

NONPAYING BIDDER WHO WAS BANNED

Rated 5 out of 5 stars

I have dealt with a lot of auction… James Auctioneers is outstanding

I have dealt with a lot of auction houses and I have to say James Auctioneers is outstanding. I made an initial enquiry in the evening, they responded shortly after to say they would send the info I requested the following morning. They sent the additional information before 10:00 in the morning. I called them to discuss the piece.
They suggested it could be a "buy in now". I put in a price to buy straight away which again they acknowledged my offer, and said they would revert back if accepted.
The offer was accepted late afternoon. I paid the invoice at approx 17:30 afd the picture arrived, beautifully packed the following day.
The product I bought was described well and I was extremely happy to have such efficient and brilliant service. Thank you!

8 December 2023
Unprompted review
Rated 5 out of 5 stars

As an avid horror fan I’m constantly on…

As an avid horror fan I’m constantly on the scope for anything horror related to own, I was lucky enough to find on this site, James Auctioneers, a fantastic framed 3 in 1 display of Jason Voorhees, Friday 13th, mask, faux machete and signed poster. I was absolutely over the moon when I won the lot and had the pre-lit LED display sent over. The company James Auctioneers took control of everything including spending over 2 hours packaging the display so the courier company would not damage in any way. With my package insured it was sent from London to Brighton, my home, the fantastic staff at James Auctioneers were professional, friendly and polite every step of the way. I tend to spend a lot of time on auction sites and I can honestly say the folks at James Auctioneers have your back, their customer service is second to none.
I appreciate all they have done and would have no trouble recommending them to friends or family.

30 August 2022
Unprompted review
Rated 5 out of 5 stars

Quick and good.

Received an invoice quickly, good communication and quick reply to questions. The item was shipped promptly and well packed.

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Recently purchased a few items from James Auctioneers and was really impressed by the friendly and helpful team.
Items arrived safely and would recommend.
Good stuff!! 10/10

21 May 2022
Unprompted review
Rated 4 out of 5 stars

Not a great experience but it was rectified

I won an auction for a brand new and sealed james bond no time to die db5 corgi battery display model. What I was sent was an opened corgi db5 corgi model not a display model no place for batteries. It was the model you can buy from corgfor less than £40. However to their defence the auction house accepted responsibility and offered a full refund and promised to try and source another display model

6 May 2022
Unprompted review
Rated 5 out of 5 stars

Updated review

Apologies the previous review related to another company and was not representative of James Auctioneers.

20 May 2021
Unprompted review
Jamesauctioneers logo

Reply from Jamesauctioneers

We are not James & Sons Auctioneers?, wrong auction company

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