Excellent service
Jennifer Ashe & Son have been brilliant in caring for our beloved Mum, we would highly recommend them.
We reviewed a handful of other Funeral Director websites and after making some initial calls, we quickly realised that the price you see advertised as 'package prices' on some websites is not necessarily the price you pay. For example we were being told on the phone of added disbursements and costs. It was all very confusing to understand and compare prices, until we found Jennifer Ashe & Son's website. Their website was so easy to use and all the information was laid out in a simple and clear format, and most importantly the price you see advertised is the price you pay, no hidden extras.
From the first meeting with Rachel in the Lichfield office, everything has been handled with exceptional professionalism. Rachel gave us honest and straight forward guidance, and was very patient in answering all our questions. There was nothing which was too much trouble and went that extra mile by suggesting hand tied daffodils for Mum's coffin in ribbon to symbolise the Welsh flag. Rachel was meticulous in making sure everything we requested was detailed and carried out.
On the day, the funeral cars and team were immaculate. Steve was our Funeral Director, and along with his team, they all provided a very professional service, quietly guiding us to be in the right place at the right time. The flowers were beautiful, the coffin spray was full of Mum's favourite roses and the hand tied daffodils were perfect, exactly as we had agreed.
Martyn was our celebrant, he was so kind to us all and really brought Mum's eulogy to life. The service was excellent and completely captured what we wanted to say perfectly.
As an extra we had chosen to have a dove release in the grounds of the crematorium after the service. Laura from Divine Wings Dove Release was so lovely. She presented the two doves in pretty floral cages, and prior to their release recited a beautiful poem, it was really very moving.
We wanted to say a big thank you to everyone involved in caring for Mum and our family, you all made a truly sad day, very special.
Reply from Jennifer Ashe & Son Funeral Directors - Lichfield
Thank you so much for your thoughtful and kind words. It truly means a great deal to us to know that we were able to provide the support and care you needed during such a difficult time. We are honoured to have been a part of the service and to have helped create a special and meaningful day for your family. Wishing you comfort and peace in the days ahead.
John Ashe
MD